Customer Ratings & Reviews
- Model:
- NSI6DB930012AA
- SKU:
- 6568988
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range for its rapid heating, ease of use, and overall performance, with many appreciating its sleek design and how it enhances their kitchen's aesthetic. The air fry feature is also well-received. However, some customers have reported issues with the control panel and noted a clicking or buzzing noise during operation.
This summary was generated by AI based on customer reviews.
Great Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love all the features this oven offers. And the induction top cooks quick and evenly and is very scratch resistant.
I would recommend this to a friend- Pros mentioned:Air fry
BUY THIS RIGHT NOW!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT IS PERFECT! NO DEFETS OR NOTHING! I GOT THIS AS A BUNDLE AND IT WAS A REALLY GREAT PRICE!
I would recommend this to a friend - Pros mentioned:Ease of use
Great range!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range supe fast heat up! Take note you'll need induction compatible pots or you can buy an induction plate to use non compatible pots. cleaning is a snap!
I would recommend this to a friend Samsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a little time getting used to induction cooking it seems to be working quite well.
I would recommend this to a friendSamsung Induction Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new induction range! It has a plethora of options and settings to choose from and has a very clean / slick look.
I would recommend this to a friendSophisticated and stylish!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Fits perfectly in my white high gloss kitchen. Will leave another review after a few weeks use.
I would recommend this to a friend- Pros mentioned:Air fry
Not what I was expecting from Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and stoped working 18 days after received. Best buy return polocy was off already so we had to deal with Samsung customer service. They were not able to fix it by phone so they sent a "local" company to fix it. The technician mention that he didn't have any training on this new line. 1st visit he couldn't fix it so he order parts, 2nd visit parts didnt fix the issue so he ordered more parts, 3rd visit parts didnt fix the issue so he ordered more parts. 1 more week passed and parts didnt arrived. Today it has been 4-5 weeks without a range. Now samsung says they will replace it but my best option will arrive 2-3 more weeks. Can you imagine? Now, i dont know what to do since I have already all the BESPOKE line in my kitchen so I will have to get just a replacement and wish for the best. Now talking about the first 18 days that it worked, we relly like it, its just the buttons a little hard to press but once you get it it gets easier.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I certainly know how you feel about this experience. Let's help you with this, CesarR.
We would like to speak with you personally so we can give you updates about the delivery. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147503003, to help our team pull up your information.
Have a great day!
^Chrystel
Bring back the knobs!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The electronic controls are vastly inferior to knobs. After suffering over the past year with the controls, I went online and discovered I am not alone. Many other unhappy customers have the same issues with your induction range. Not only are the controls unnecessarily complex, requiring at least three different taps to simply activate a burner, the directions in the manual are extremely obtuse. I know, because I speak as an experienced tech writer, and have years in the telecommunications industry translating engineer into English. Pay no attention to the 4.5 reviews. I strongly recommend you do not buy this range.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for sharing your detailed feedback. We understand how frustrating it can be when electronic controls feel less intuitive than traditional knobs, especially when routine actions like activating a burner require multiple steps and the instructions do not feel clear. We’re here to help provide official guidance on navigating the control panel and to offer clarity on how the appliance is designed to operate.
To help improve day-to-day use of the controls, please follow the instructions in the user manual below and review the specified sections carefully, as they walk through the intended navigation flow for both the cooktop and oven functions.
Surface cooking (pages 24–26)
Operating the oven (pages 31–33, 42, and 46)
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250217164834977/O_01._IB_FULL__NE9100D_NSI6DB9300_EN.pdf
Samsung continuously updates and refines its appliances based on customer usage and feedback, with a focus on improving usability, performance, and overall experience. We appreciate you taking the time to share your perspective, as it helps inform future enhancements.
Should you need further assistance, you may contact us at the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151730805) to help our team pull up your information.
Thank you!
^Joshua
spectacular
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!!! Beautiful!!! Work perfectly, modern, and simple
I would recommend this to a friendLove This Range!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first induction range , and I LOVE it! It’s not only functional, it’s beautiful as well!
I would recommend this to a friendDid not like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not know how to operate the stove or oven. It was too complicated. At my age needed one much easier. So, with that said returned it to Best Buy and purchased one with knobs from Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Claudette,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand the difficulty operating the range.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Thank you.
-Angelica
Induction Cooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excelente range, Induction cooking is great. I was worried about the sound, but its so low I don't notice it.
I would recommend this to a friendSamsung electric stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best store ever!!! Love it No regrets it so amazing
I would recommend this to a friendBespoke
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a fabulous look. Seamlessly disappearing into the cabinets. Excellent price.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishes remain very wet after washing. We have used the dry button and it still does not dry
I would recommend this to a friendWhite magic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is beautiful, clean and new. Lots if cool features
I would recommend this to a friendBest Buy feels like the Worst Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont have thisnproduct, i ordered it two weeks ago, it was set up,tomdeliver on 6/27 i got a TEXT yesterday informing me it will not be here until July 21st when I wont even be in town.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your purchasing experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the order status. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Cons mentioned:Control panel
Avoid this oven!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The control panel is embedded in glass and is virtually invisible. I have had two replacements, because the control panel is supposed to light up. A Best Buy / Geek Squad person came to fix the third one but had me call Samsung. Three appointments set by Samsung - and no one showed up. I am awaiting another no-show tomorrow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Wiffle, we understand your disappointment if you had three scheduled service visits and no one showed up to help you have your control panel fixed. We want to speak to you directly to provide support, see what options we can offer to help you, and provide an update on your service visit.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148815988) to help our team pull up your information.
Have a great day.
^Camille
