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Customer Ratings & Reviews

Your price for this item is $2,339.99

Customer reviews

Rating 4.5 out of 5 stars with 22 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Ease of Cleaning

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-22 of 22 reviews
  • Rated 2 out of 5 stars

    Worst delivery ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stove top gets scratched very easily. Hard to manage oven settings since they are not high enough to be visible. The pad should be tilted so is easy to manage settings. Regarding the delivery of my appliances, I have to say that Best Buy uses the worst delivery sub contractors. My delivery was rescheduled 3 times, they lie about the delivery times, the drivers and delivery guys were extremely rude and unprofessional. No manners whatsoever and their management even worst. Best Buy needs to make better choices when subcontracting these companies. Us customers pay high amounts of money for these appliances and we are treated like garbage after we pay you. This is not right!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to document your experience with the delivery of the unit.

      We appreciate your suggestion about the design of our range. I provided a link below on how to clean and care for your electric cooktop. Learn more by checking the hyperlinks and watching the embedded video.

      Clean and care for your Samsung electric cooktop:
      https://www.samsung.com/us/support/answer/ANS00060833/

      Have a great day.

      -Ernest- Samsung

  • Rated 1 out of 5 stars

    Family killer, Home destroyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not even get a star! Worst experience I have ever had Brand new stove had to return new one within a week almost burned down my house, did exchange and been 18 days second one keep trying to burn down my house.. they will not return my money and pick this family killer out of my house. .Never again will I use worst buy!

    No, I would not recommend this to a friend
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