Customer Ratings & Reviews
- Model:
- DVE53BB8900DA3
- SKU:
- 6507617
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the BESPOKE 7.6 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Optimal Dry highly for its fast drying performance, quiet operation, and ease of use. Many appreciate its large capacity, perfect for families, and the stylish color options. Positive feedback also highlights the dryer's energy efficiency and advanced features. Overall, the customer experience appears overwhelmingly positive.
This summary was generated by AI based on customer reviews.
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great unit This is a must have unit Buy it today!!!! 1
I would recommend this to a friendDrying times
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the dryer because we thought it would be more efficient & cut down on drying times but it isn’t
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you telling us about your experience with the dryer, TheresaS. Let us go ahead and get you some tips and tricks to maximize the dryer's potential.
If your dryer is heating, but the clothes are still damp, your vent is probably blocked. Please check these links for details.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
What to do if your Samsung dryer isn't heating or drying | Samsung US
https://www.youtube.com/watch?v=LibK_OLFH4Q
There are so many cycles and settings available on your dryer, so you're really missing out if you're only using the defaults. Please check this link for details.
Cycles, settings, and features on your Samsung dryer
https://www.samsung.com/us/support/answer/ANS00051022/
Keep your house safe and your energy costs low with a little routine maintenance. Please check this link for details.
Clean your Samsung dryer
https://www.samsung.com/us/support/answer/ANS00050526/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145476930) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
- Pros mentioned:Color
great looks and quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came in the right color wich blend great as decor rather than the traditional appliances. and works jjst perfect
I would recommend this to a friend Dented upon arrival
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My unit came with dents but overall works well. Best buy didn't really help much with resolution.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Great dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. A bit pricey. Happy with my purchase
I would recommend this to a friend- Pros mentioned:Noise level
Good performance dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Just what I wanted. No noise while drying.
I would recommend this to a friend Do not buy appliances from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the WORST EXPERIENCE I have ever encountered with Best Buy. I STILL HAVE A DRYER WITH A HUGE DENT IN THE TOP OF IT
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Samsung Dryer Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged dryer delivered. The installation was done well but poor quality control.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with your experience with the delivery, please contact the Best Buy customer service department at (888) 237-8289. Best Buy's customer service is open 24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Bad install
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers damaged the new cabinets and scratched up all my walls. This was a brand new home that now needs more repairs due to their carelessness. How are you going to address this repair ?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your overall installation experience can be frustrating.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with what occurs during the installation. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Washer & dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer was hazardous towards my home , I had to return it and play they have to keep coming out to my house dont buy washer and dryer from Best Buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi IvyanataiA,
We appreciate you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Dri filter would not recommend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine (and the matching washer both) broke after about 4 months of light residential use about 3 weeks apart (washer first, dryer second). We have been without a washing machine for now a month and there is no end in sight through the warranty and repair process that Samsung has set up.
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my dryer for less than a year and had a problem with the belt and drum. Would not buy again, every time I use the dryer it smells like something is burning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lisa,
We understand your disappointment with your dryer already having issues after only having it for less than a year. Let us help.
Please feel free to reach us via the options below, to help you set up service with your dryer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147258034) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Pretty but Stay away from it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible appliance do not buy it. I brought it April 2023 and it has already had 4 repairs on the belt and they refuse to replace it. Takes two cycles to dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand that your experience has been less than ideal. We'd love to help you.
Please see the link below for the steps if the dryer takes too long to dry your laundry. Kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
It would also be great if we could talk to you to gather more information about your concern.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146875660, which will help our team pull up your information.
^Rainly
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this half a star, I would. While this looks really good, none of my clothes have gotten completely dry and you have to input time dry every time. Not a big deal, but the app is slow and going through the settings on the machine takes a while.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for sharing your experience with the dry. Let us go ahead and address the drying capability of the appliance.
The timed cycle has the eco-dry feature turned on by default. While the drying process may take longer, it reduces the power used with the Eco dry feature.
Please see the "Timed cycle" on page 54, "Eco Dry" on page 47 in the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202307/20230703170144070/OID55762_IB_DV8900B_SimpleUX_EN_230703.pdf
Please see the link, and watch the video for more details and additional step to improve the drying process.
Dryer not drying clothes:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146072551) to help our team gather your information.
Have a great day.
^Charles
Dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pre programmed for specific cycles and you CANNOT make any changes to the programs- like reduce time , spin , heat, and soiled settings. My clothes remain very wet with dry spots after the “finished” cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good Day,
We aim to be of great assistance. It's our pleasure to show you how to maximize the dryer's performance!
Getting your dryer to dry your clothes shouldn't be complicated. Ensure you're loading the dryer correctly, what settings you're using are accurate, and whether you're keeping it (and the exhaust vent) clean and free of lint. Learn more from these details.
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
You may also watch our youtube video about "What to do if your Samsung dryer isn't heating or drying":
https://www.youtube.com/watch?v=LibK_OLFH4Q
Overloading your dryer can reduce the drying performance; learn more about "The best laundry load size for your dryer":
https://www.samsung.com/us/support/answer/ANS00080262/
Ensure to select the correct cycles and settings based on what is drying. For more information, see our guide for "Cycles, settings, and features on your Samsung dryer":
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145238504, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Dryer performance
Large, fast and convenient
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We went with the matching set and I'm so happy with the purchase! This dryer is huge and fast! All th options are great, especially the super speed and wifi options!!
I would recommend this to a friend Good dryer so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good dryer. Certain setting takes longer to dry. Sleek and clean looking. Overall happy with purchase. Hopefully it will hold up overtime and lots of usage.
I would recommend this to a friendHORRIBLE Dryer! Run away! I HATE IT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely despise this dryer! It is impossible to simply set heat setting and a time, push start and have the dryer do its thing. The dryer overthinks everything and takes control of the temperature setting. None of my clothes come out dry, everything is always damp! I'm even turning off the stupid Eco-Dry setting, the vent is clear so that's not the issue. This thing is simply the biggest piece of crap ever built by mankind. I said it for temperature setting 5 but it automatically reverts itself back to"cool" No matter what I do. Samsung you suck!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for sharing your experience with your Samsung dryer. I understand the frustration you're facing. To address your concerns, here is a link to help improve the performance of the dryer
Dryer not drying clothes: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You can also change the dryness setting on the cycle setting in the manual, which is on page 43.
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240129152300391/OID55762_IB_DV8900B_SimpleUX_EN_231006.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147145860) to help our team gather your information.
Have a great day.
^Charles
