Customer Ratings & Reviews
- Model:
- DVE53BB8900TA3
- SKU:
- 6507609
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the BESPOKE 7.6 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Optimal Dry highly for its fast drying performance, quiet operation, and ease of use. Many appreciate its large capacity, perfect for families, and the stylish color options. Positive feedback also highlights the dryer's energy efficiency and advanced features. Overall, the customer experience appears overwhelmingly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
No regrets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets! Fell in love with it the minute I saw it at the store…it’s so quiet!
I would recommend this to a friend Awsome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far love this product! All of the features are amazing
I would recommend this to a friend- Pros mentioned:Noise level
Washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All working great no problems, really quite. The forest geeen was a great option
I would recommend this to a friend - Pros mentioned:Noise level
Boskebooke Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washs good and very quiet compared to my last woopool ones thanks bestbuy :)
I would recommend this to a friend Sensor issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great. It’s pretty and it usually works fine, but more often than I’d like, the sensor causes it to leave my cloths damp. Every cycle I try after that point it kicks off because the sensor thinks it’s dry when it’s not. Last time this happened I was able to put it on timed dry and that did the trick. This issue isn’t major but, considering the price and the fact that these sensors have been around for a while, this shouldn’t still be an issue, so it’s a bit disappointing. Also, I wish I had the ability to stop and start the machines through the app.
I would recommend this to a friendBrand response from Samsung
Posted .A proper working dryer helps us dry our clothes, MeganL. Let's go ahead and check some possible solutions.
If your dryer is heating, but the clothes are still damp, your vent is probably blocked. Please check these links for details.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
What to do if your Samsung dryer isn't heating or drying | Samsung US
https://www.youtube.com/watch?v=LibK_OLFH4Q
We recommend you check your moisture sensor. Please check this video for the guide on how to do it.
Clean the moisture sensor on your Samsung dryer, so it doesn't shut off early | Samsung US
https://www.youtube.com/watch?v=lwWeL5JYNNo
To get the best results when you're doing laundry, it's important to consider the weight of each load that you're drying. Small, heavy items can overload your dryer just as much as large, lightweight items. Please check this link for details.
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145449467) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Overpriced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice dryer but it’s overpriced for what it does. I returned it because it was defective, but only recommend buying this if you can get it at a steep discount.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, Mike.
Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
- Pros mentioned:Capacity
dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is awesome saves lots of time dry's an extreme of amount clothe
I would recommend this to a friend Great Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just received it on Friday June 23rd. So far it is outstanding!
I would recommend this to a friend- Pros mentioned:Noise level
New dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very nice and runs quietly - so far, so good.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung Wins Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many drying cycle options from which to chose, and it's extremely quiet.
I would recommend this to a friend - Pros mentioned:Dryer performance
Excellent washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and dryer. This is the second Samsung set.
I would recommend this to a friend Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very good product and the AI is effective
I would recommend this to a friend- Pros mentioned:Ease of use
Goid review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and unique amd super easy to use and does a great job!
I would recommend this to a friend - Pros mentioned:Dryer performance
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and drys very well. Great for a large family.
I would recommend this to a friend New Dryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a bigger dryer and i absolutely love it also purchased the matching washing machine
I would recommend this to a friendClean and quiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laundry has never smelled better and the AI sensing is one of the coolest things. It can take a while to wash your clothes but if you have a bit, its worth it. Also, the fact that i no longwr need to add detergent every wash cycle is amazing
I would recommend this to a friendBespoke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. It works fine and also dropped the power consumption by 40% at least compared with our old ones. Also the gift cards (150 USD) that came with the product from Best Buy brought the price below every other supplier on the net.
I would recommend this to a friendSome not so good features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you do not have large loads its a drawback. When you need to dry one or a few articles of clothing the dryer shuts off . Also you need to constantly go in to options snd turn off echo dry or you'll be drying for hours. They need to make a way to disable that without having to do before every load . One feature that makes no sense at al unless you dont mind running the dryer for a few hours .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bina,
We know how crucial it is to have functional appliances at home. Let us extend our help by providing the details that you need.
When your dryer shuts off while in use, please click on the link below. Follow the steps and watch the video fully for more details.
The dryer cycle ends too quickly.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
We would love to speak to you directly to provide more assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147005338) to help our team pull up your information when you message us.
Thank you.
-Kimberly
- Pros mentioned:Ease of use
I really recommend it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of programs, easy to use it, very intuitive.
I would recommend this to a friend I wouldn’t know if its good or not!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First delivery- broken rollers, 1 cancelled delivery and two weeks later they deliver the replacement. Second delivery- damaged while delivering whole corner pushed in. Third delivery- two more weeks pass to today, cancel the delivery scheduled for today and say 7 more days! No compensation for time lost at work or the frustration. Go anywhere else!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
