Customer Ratings & Reviews
- Model:
- DVE53BB8700TA3
- SKU:
- 6507606
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the BESPOKE dryer for its outstanding performance, large capacity, ease of use, quiet operation, and sleek design. Many appreciate the super speed dry feature and the ability to control the dryer from their phones. However, some customers have reported issues with clothes coming out damp and receiving units with cosmetic damage.
This summary was generated by AI based on customer reviews.
Great Dryer... Very Quiet...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Dryer with multiple options, AI enabled for Drying suggestions. seamlessly connects to Smarthub...
I would recommend this to a friend- Pros mentioned:Noise level
Highly recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, very quiet, easy to use. worth the price
I would recommend this to a friend - Pros mentioned:Capacity, Design, Performance
Pretty & Functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the smart sleek design. Does its job of drying. Has plenty of settings to customize each drying cycle. Holds a LOT of clothes!
I would recommend this to a friend Great purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was really worth the 3 hour drive. When I think of buying any appliances I start my search here because of there great prices.
I would recommend this to a friendExcellent combo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Dryer. We are still learning about all that it does but it has been great in our new home. Love that it can be controlled from the washing machine.
I would recommend this to a friendGreat dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient and beautiful!! I love all of the settings this dryer has to offer.
I would recommend this to a friendGreat dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new dryer. It’s very sleek and can dry very large loads including comforters.
I would recommend this to a friendExcellent Product and Support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted sleek and technologically capable units so i selected this and the counterpart for a set of nearly top of the line washer/dryer combo. They work magnificently, and are extremely easy to set up, and then use. They have tons of space and are well built, as well as being highly customizable for a personalized feel. The app connectivity isnt for everyone, but i find it to be helpful and not a hindrance. I waited until these were on sale for black Friday since I felt they were a bit expensive without the big discount.
I would recommend this to a friend- Cons mentioned:Drying quality
Worst mistake buying this set
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're reading this review, please please believe the bad reviews. I had a wonderfully functioning GE set that was 7 years old. It was starting to smell odd and no cleaner tabs fixed it. Instead of opting to open the drum and clean the outside, I opted to buy a new washer dryer set. Enter this Samsung set. Worst mistake ever. It's past the return window so I cannot return it. Let's break this down: Washer: The washer does not clean my clothes no matter the soil level or temp set. There's barely any water in the drum during the cycle, no wonder it doesn't clean. "Pre soak" doesn't help either. There are still stains and stink on my clothes that I did not have this result when using the old GE. Dryer: The clothes/sheets, etc., ball up in the dryer and/or don't tumble thoroughly like my old GE did. There are wet spots all throughout the clothes whilst other parts of the clothes feel over-heated. It's so strange. Now the worst part of all is the insane amount of piling that is happening on everything! I don't know which is culprit - washer or dryer, but it's bad. Significantly noticeable. Clothes I had washed for years in my GE suddenly have piling. I wish I didn't purchase this set. I should have simply bought the same GE set or cleaned the drum on my old washer. Maybe Best Buy will see my review and out of the goodness of their heart, let me replace this set with GE. Please consider :) Oh, another negative is the location of the child lock. It's several steps into the settings. My old GE just had a simple double button press.
No, I would not recommend this to a friendBrand response from Samsung
Posted .The washer and dryer are essential in every household to ensure you have clean clothes, Didan. Let’s gather the information you need to make sure your clothes are clean after each cycle.
The links below will help you ensure that you have clean clothes. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and watching the embedded video.
Samsung washing machine water fill issues:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
Clothes are not clean after washing in Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Clothes are not dry after using Samsung dryer:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance with the washer, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148444542) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
- Pros mentioned:Design
Modern
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the bundle and I loved it. It’s very classy and modern
I would recommend this to a friend M.P.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a floor model and the salesman was very knowledgeable when answering our question and concerns. We were offered the extended warranty, but not nagged into adding it. We did end up buying the extended warranty, as it was a good price. I needed the dryer asap because ours was broken and I was behind on laundry. BestBuy had it packed up in bubble rap, loaded into our vehicle and out the door within less than 40 minutes. We love our new dryer and appreciated the prompt and courteous service!
I would recommend this to a friend- Pros mentioned:Performance
Good machines
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works really good. Have them for almost a year and cleans good. I like the black and the style.
I would recommend this to a friend - Pros mentioned:Performance
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer and dryer set I’ve owned!! I’ve had it 2 months and it’s taken the trouble out of washing! It’s both beautiful and works like a dream,
I would recommend this to a friend - Pros mentioned:Design
Great dryer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Slick design. AI control. Control from phone and etc.
I would recommend this to a friend - Pros mentioned:Performance
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one replaced the other open box I bought. Works as well as the slight more expensive model.
I would recommend this to a friend Perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect I recommend it to everyone Is a great purchase
I would recommend this to a friend- Pros mentioned:Capacity
Bespoke dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this dryer! It's big but worth it! This dryer measures the size of the load and will adjust the time to save energy!
I would recommend this to a friend - Pros mentioned:Capacity
Effective dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the large capacity, the fact that you can control the dryer from the washer if stacked, and the steam feature is wonderful
I would recommend this to a friend - Pros mentioned:Performance
Washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great I recommend it it looks good and it a must have for every home
I would recommend this to a friend - Pros mentioned:Ease of use
Bespoke Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new machine. Easy to use. Loads of different settings to accommodate different load types.
I would recommend this to a friend
