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Customer reviews

Rating 4.2 out of 5 stars with 2673 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,673 reviews
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Tuscan color and the sleek design. This is an awesome set.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks beautiful and the controls are nice but my p

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look but don't be tricked into thinking the third row adds extra space. I thought I was gaining washing space from dead space in the washer but what they are doing is lowering the second row to fit in the third row. The effect is that the bottom row has a lower "ceiling" which makes larger plates and platters not fit due to the second row spinning washer hitting plates below. In addition, if you have the second row loaded up the third row doesn't get washed because it doesn't have a dedicated washer, it uses the second row washer. All in all I'm not happy that I traded more flexible capacity for a third row that doesn't have many uses. One last thing as a word of caution. If you're hooking it up yourself use the hose clamp provided to connect it to the drain at the sink. I used the clamp style connector from the last washer which have worked for me for many years but apparently this washer puts out more pressure than any washer I've ever installed and the first time it ran it blew that hose off and dumped the entire contents of the washer onto my floor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Wonderfully quiet. Wee bit small.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is wonderfully quiet. The only drawback we have found in our first month with it is that it doesn’t hold as much as our old dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works wonderfully and soundlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely am in love with this dishwasher! I got it because I wanted a quiet one- my son and I are both on the spectrum and too many noises at once is a bit much sometimes. Several reviews said it was so quiet that they couldn’t even tell it was running, and they are 100% true!! I LOVE this dishwasher so much ❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet! I love the third rack option. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and spacious.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dishwasher is quiet, you can stand next to it and barely hear it. The multiple racks can be configured so that everything fits right and you don’t have to cram anything down. I particularly like the ability to resize the glasses area.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problematic, and samsung warranty stinks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9 months in, I already have issues 1. the top rack slides out as soon as you open the door, won't stay in place 2. the touch panel barely works 3. leaves white residue The worst part is their warranty - they have only 1 service center in Seattle area, and they have the worst reviews possible.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SlavaB,

      We understand your frustration with the dishwasher. We're here to help.

      Below is a link to the steps to help when your dishwasher is not cleaning your dishes. Select the first option that corresponds to your experience, and check the embedded words for more details.

      Dishwasher cycle ends before dishes are clean
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      Additionally, to help check the position of your rack to prevent it from falling, and to address your control panel concerns, please refer to pages 17-18 and 29 under "Touchpad responsiveness".

      User manual
      https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf

      We'd be delighted to provide you with more assistance. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150688468) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good... so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like everything about this unit. Most especially I like the option of a 60 minute cycle which seems to get the dishes very clean. To me there seems to be too many options and controls. They are however, hidden which gives a lovely appearance. These reviews should have automatic annual updates because first impressions are a terrible way to rate a new appliance or any other buy for that matter.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung Wins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are truly amazing. But this dishwasher is so quiet. And cleans everything at all levels.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 2 out of 5 stars

    Great until it's out of warranty.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleaned exceptionally well for a little over a year... then it stopped working properly. Error codes just about every time. Only completes the cycle one in five times if we use the 'Express 60' setting. I'd expect more from a washer at this price point and branding. All of our other Samsung appliances are working fine at the moment - but this dishwasher I'd steer clear of. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SteveAlpaca,

      We appreciate your review of your overall experience with your Samsung dishwasher, and we'll be glad to look into this for you.

      Here are the links to the troubleshooting steps to try when your Samsung dishwasher displays an error code.
      https://www.samsung.com/us/support/troubleshooting/TSG01002074/
      https://www.youtube.com/watch?v=xCY2C3KzdRc

      You may also check the user manual for your model. See page 33 for the cycle overview and pages 51-52 for more information on what to do when your dishwasher has an error code.
      https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144949562) to help our team pull up your information.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is very quiet. It works great. I love the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dishwasher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dishwasher the service and delivery was excellent and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Super quiet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet. Literally cant hear it run thats how quiet it is. Great buy and works great

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very quiet and tells you how long it takes. So far so good the only thing is the 3rd rack doesn't really dry the spoons but it dries the rest of the stuff really not a big deal. The only thing I don't like about it is the racks continuously fold down on the bottom rack so I always have to fix them as I am loading the dishwasher. Best buy also wouldn't do a price match on it when I found it cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    So quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice of dishwasher, get it! so quiet you don’t even hear it’s working, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Sooo quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the quietest dishwasher i have ever heard (or technically not heard) beautiful design. My only really con i would say is it keeps going offline in the app which is a bummer but very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung Dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleans very well, installation was very easy and all hoses were long enough

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and Efficient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy smokes this is a quiet machine! You can still hear it, but the loudest part of the wash cycle is when the water drains. Holds a very respectable load size, with 3 total loading levels (the top level for small items like metal straws, measuring spoons, etc. Plenty of different wash cycle options, too, and water efficient. One of my best kitchen purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Easy to use with lots of features based on dish load. Dry quality is good but slow.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Dishwasher for everyone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, the best we've ever had. This dishwasher is easy to use and very efficient.

    I would recommend this to a friend