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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 163 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the BESPOKE Jet Cordless Stick Vacuum's powerful suction, long battery life, and lightweight design, making it easy to use and maneuver. Many also praise its ease of use and attractive aesthetics. However, some users find the cleaning performance on carpets to be subpar and the dust bin could be improved. The self-emptying feature is a highlight for many, offsetting some minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 163 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum hands down has made my cleaning routine so much easier and enjoyable. Everything works great. Must have, so esthetically pleasing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't let it fool you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very expensive and it does not stay charged very long that's the only downfall of this machine the time it runs is stupid it's like 20 minutes if that

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lauren B,

      We understand how important longer run time is, especially when you've invested in a high-performance machine. To assist you further, we've provided information on the expected cleaning time.

      Please refer to the user manual linked below and turn to page 32 to view the cleaning time table, which includes examples of power ratings and the corresponding run times with different accessories.

      https://downloadcenter.samsung.com/content/UM/202410/20241028203505086/O_DJ68-00859E-07_IB_VS9500_AA_EN_241018.pdf

      Should you need more assistance with your vacuum, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1151077707 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of this item. I have one at my vacation home and personal room.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Works well and convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, nice to not have to empty the canister after each use. Could be a little more maneuverable. Power feels pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Vacuum

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with a lot of suction and automatic debris removal when charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remarkably powerful and looks nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is somehow better at pulling up debris than my older plug-in Dyson. It looks nice enough to leave out in the open and the bags last quite a while even though I'm using the vacuum several times a week. The battery runtime is also impressive, I'm able to complete an entire floor of my house bouncing between MID and MAX. My only criticism is that it doesn't include the accessory cradle, the two accessories just sit in a random closet and sometimes get lost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product wife loves using it and it last long enough to clean the whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best luxury vacuum there is!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum gets the job done! One of the best cordless vacuums in the market, and hands down the best looking one!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than dyson!!!! i used dyson for over 8 years 7,8and 10 im glad that i changed to samsung!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    samsung bespoke vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it is very easy to use, easy to put back into the pedestal and very easy to self clean. I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It’s Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, battery lasts long enough. Lot easier than having to empty the canister. Get this one!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Amazing vacuum!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it! The cleaning base and all the attachments are perfect. Great suction power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean floors in a flash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it yesterday and I’m very pleased. It is so convenient to do a quick run through, put it back on the clean station, empty and charge. It is light, plenty of power for my hard floors. No heavy vacuum to plug in and move the cord to reach the whole floor. I went with the blue one and like the color. I’m glad I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was happy with her gift couldn’t give her anything better to make a her life easier super reliable and useful around the house first anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean home, Cleaner air

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gald i dont have to fuss with the dust! Easy docking station makes recharge and disposal a breeze. I have high and low carpets in my home this tackles both extremely well. Hardwood floors are no challenge to this cordless samsung vacuum. The color goes well with my home decor as well. Not a sight for sore eyes like most vacuum’s ive owned in the past. I would recomend this to friends especially those with pets and kids.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Good cordless vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on vinyl and carpet. Suction is strong dont have to sweep anymore

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the versatility of this lightweight product.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Super sleek. Easy to use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek, easy to use. Love that it empties canister. Quiet & has pretty good suction.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased this vacuum on April 2 2025, my friend has the AI version and I really liked it, just couldn’t justify spending extra few hundred dollars on AI. Well, maybe I wish I had. There’s few differences between them, not just the AI. There’s no light on the vacuum floor brush, it not a deal breaker, but I wasn’t aware that I wasn’t getting one. It really helps to see every little hair and dust on the surface. More importantly, battery life.. it’s horrible. I get 7 minutes when on jet mode, 15 minutes on medium.. I can’t finish vacuuming my house without recharging it ?! I really thought I was getting a better product for the $$$ I’ve spent. Very disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Best Buy Employee

    Rated 5 out of 5 stars

    BETTER THAN MY DYSON

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great vacuum. It does so well with hardwood and carpet. The adjustable length for the sweeper is also very convenient for two different Cleaning the house.

    I would recommend this to a friend
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