Customer Ratings & Reviews
- Model:
- VS20A9580VB/AA
- SKU:
- 6535152
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the BESPOKE Jet Cordless Stick Vacuum's powerful suction, long battery life, and lightweight design, making it easy to use and maneuver. Many also praise its ease of use and attractive aesthetics. However, some users find the cleaning performance on carpets to be subpar and the dust bin could be improved. The self-emptying feature is a highlight for many, offsetting some minor drawbacks.
This summary was generated by AI based on customer reviews.
Don't let it fool you
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very expensive and it does not stay charged very long that's the only downfall of this machine the time it runs is stupid it's like 20 minutes if that
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lauren B,
We understand how important longer run time is, especially when you've invested in a high-performance machine. To assist you further, we've provided information on the expected cleaning time.
Please refer to the user manual linked below and turn to page 32 to view the cleaning time table, which includes examples of power ratings and the corresponding run times with different accessories.
https://downloadcenter.samsung.com/content/UM/202410/20241028203505086/O_DJ68-00859E-07_IB_VS9500_AA_EN_241018.pdf
Should you need more assistance with your vacuum, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1151077707 to help our team pull up your information.
Leo
Samsung vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife was happy with her gift couldn’t give her anything better to make a her life easier super reliable and useful around the house first anywhere.
I would recommend this to a friend- Pros mentioned:Weight
great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the versatility of this lightweight product.
I would recommend this to a friend Nice vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well and is a bit quiet. It picks up almost any and anything with what ever mode you have it in.
I would recommend this to a friend- Pros mentioned:Suction power
Super sleek. Easy to use!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super sleek, easy to use. Love that it empties canister. Quiet & has pretty good suction.
I would recommend this to a friend 
BETTER THAN MY DYSON
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a great vacuum. It does so well with hardwood and carpet. The adjustable length for the sweeper is also very convenient for two different Cleaning the house.
I would recommend this to a friendBest vacuum ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ever. It runs smoothly and cleans very well. Love the self cleaning for the trash bin. It is so convenient. I definitely recommend it. Try it and you won’t regret it.
I would recommend this to a friendBest stick vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best stick vacuum! Love the stand and waste disposal into a bag. Really helps with allergies not having to clean the canister.having multiple speed settings really makes cleaning so much easier,
I would recommend this to a friendWorth it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like a vacuum is suppose to work and the best part about it is that it cleans out the dust bin that youre using in a matter of mins without having to stick your hand and getting too dusty or dirty.
I would recommend this to a friendBad battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve purchased this vacuum on April 2 2025, my friend has the AI version and I really liked it, just couldn’t justify spending extra few hundred dollars on AI. Well, maybe I wish I had. There’s few differences between them, not just the AI. There’s no light on the vacuum floor brush, it not a deal breaker, but I wasn’t aware that I wasn’t getting one. It really helps to see every little hair and dust on the surface. More importantly, battery life.. it’s horrible. I get 7 minutes when on jet mode, 15 minutes on medium.. I can’t finish vacuuming my house without recharging it ?! I really thought I was getting a better product for the $$$ I’ve spent. Very disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
The vacuum
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the best vacuum we've ever tried, we have three dogs and the rest of them weren't capable to work under that kind of hair (roomba, lg, panasonic).
I would recommend this to a friendWorth the buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum changed my life for the better. It picks up the smallest of dirt and can be used on any surface
I would recommend this to a friendExcellent Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job on bare floors as well as carpet. It is easy to push and pull on carpet. Love how it self cleans and all the options it has.
I would recommend this to a friendIn love
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ever! Love the self empty option. Cleans everything so well. Love it! And it’s so chic
I would recommend this to a friendGreat Vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife after having a shark. Has been awesome for the last 6 months with no signs of slowing down.
I would recommend this to a friendSamsung is the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? This is a beast, yet so elegant. This vacuum is not an eye sore, and it comes with enough bags on the self clean tank!
No, I would not recommend this to a friendToo expensive to last only 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Puchased this Sept 2023 (2 years ago). Stopped charging, display on the vacuum went dark. Best Buy couldn’t help because it was 2 months out of support period. Samsung told me to replace the battery even though they could not guarantee that would solve the problem. Replacement battery is $400. Save yourself a ton of money and just get something from Amazon that you won’t feel ripped off throwing away in 2 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkB,
Thank you for taking the time to share what happened. We understand how important reliability is for a vacuum you use daily, and we're fully willing to help you look into the charging and display issue you’re experiencing with your VS20A9580VW/AA.
To review the situation further and determine the best next steps for your unit, please reach out to us through any of the channels below, and our team will be ready to assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151548156) to help our team pull up your information.
Thank you.
^Camille
very convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working good and I love it because the inside of the filter is very clean even after cleaning.
I would recommend this to a friendBetter then Dyson
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum so much better than our Dyson. Really impressed
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great picks up most small particles and dirt. Love the self cleaning stand and charger duo...
I would recommend this to a friend
