Customer Ratings & Reviews

Love this vacuum so much. It picks up the finest pieces of dirt and glides like butter on the floor.

Works great and the stand is much better than having a wall mounted unit.

Great, easy-to-use Samsung product! State-of-the-art!

Game changer for this adhd allergy-ridden neat freak! Life is more peaceful with this addition to my home.

For the price I would expect a stronger engine and for the battery charge to last longer than 30 minutes

This is the best vacuum I've ever bought. I highly recommend this one. My kids love to use it so the house is clean!

Beautiful looking vacuum, works excellent and plenty of accessories.

I enjoy my vacuum so much. I use it for all debris pick up, dog hair, crumbs from cooking etc. 

Its a great vacuum! Its very premium and well built and has the self emptying bin. Its nice for an apartment

My daughter loved her gift she wants to share her telescope with her brothers and sisters.

Great Vacuum and goes well with my Samsung Bespoke Appliances.

Good unit better the last version … auto clean is very loud tho

Doesn’t take up much space. I love that it empties itself with a push of a button.

The best cordless vacuum I’ve owed I just wish the battery would last a bit longer on the max setting.

Cleans very well and is a bit quiet. It picks up almost any and anything with what ever mode you have it in.

Great vacuum especially for multi surface flooring.

We have a Labrador/Retriever mix. Just looking at her causes her to shed hair all over the floor. We use both full size and stick vacuums just about every day on all our various floor surfaces. I’ve been using this new Samsung Jet Stick Vac for a just a few days, and we love it! Out of the box assembly was a piece of cake. The main base stand and charging station comes completely prebuilt. The vacuum itself comes in three parts – the main dust bin handle portion, the telescoping stick and the brush head. You also get some accessories for crevice and dust cleaning, and 7 dust bags that install inside the charging station, one of them is already preinstalled. Just slap on the battery and you are ready to go. The base station plugs into the wall and the vacuum sits securely on top. While charging, you get a percentage readout on the vacuum LED display, as well as an indicator light built into the handle – yellow for charging and green for fully charged. The base station is well built and sturdy. The dust bin cover attaches magnetically to the front so its super easy to take on and off. The suction is amazing, you have control over 4 suction settings: min, med, max and jet. I found that for most hard floors, min and med were more than enough. When you really need to go after some debris, max and jet will get the job done. You also can see on the LED display how much run time the battery will give you on the different power settings. This way you will no longer have to guess how much time you have left before the vacuum dies on you. I found it does pretty well on certain types of carpet and area rugs/mats, but if the plush is too deep, the brush rollers will think they are stuck and pause themselves. The telescoping stick is awesome for raising and lowering the overall length of the vacuum. Whether to fit your own personal height or to reach tight spaces or extend further away from you, just a click and you can extend or shorten up to three adjustments. The vacuum is super light and never causes fatigue when using. It has a modular system where you can disconnect the main stick and simply plug the roller brush head directly to the main handle unit, perfect for sweeping out the car, steps, countertops, etc. then using the telescoping stick and one of the different accessory tools allows you to reach ceiling corners, behind appliances, etc. The only downside is I wish the dust bin was a little larger. With pet hair, it can fill up quickly, but for most day to day cleaning it’s more than enough. It has become a perfect addition to our daily cleaning routine.

This is my first Samsung Bespoke Cordless stick vacuum, and I have no previous experience with Samsung’s other household cleaning products. I do have experience with a variety of products from other manufacturers, like Dyson and Shark. This model is a part of Samsung’s VS20A95 series. Upon receipt and unboxing, I installed the battery in the vacuum’s Handheld unit and docked it on top of the Clean Station to give it a full charge. The battery was initially at 27%, so it had a way to go before reaching 100%. This unit comes with the Clean Station, the Handheld vacuum and battery, an Extension Crevice Tool, Telescopic Pipe, Jet Dual Brush, Combination Tool, and 3 extra dust bags (a 4th one is already installed in the Clean Station). For clarity, the Clean Station is the floor pedestal unit on top of which you sit the Handheld vacuum when you are finished using it. When mounted atop the pedestal, the vacuum will enter a charging process to bring the battery back to 100% capacity. There is a Start/Stop button on the Clean Station that, when pressed, will pull the debris from the Handheld into the dust bag installed inside the Clean Station. The debris removal process is noisy, so make sure your dog and/or cats aren’t sleeping next to it when this process kicks off. One time after docking the vacuum, the debris removal process seemed to auto-start on its own. But the auto-start only happened that once, so I’m not sure if that was a fluke or if some other parameters were at play. Nevertheless, pressing the Start/Stop button is way too easy to complain about. Each of the accessories I mentioned earlier – Extension Crevice Tool, Telescopic Pipe, Combination Tool, Jet Dual Brush – can fit directly on the Handheld vacuum. In other words, you don’t have to have the Telescopic Pipe installed for them to be used. Regarding the Telescopic Pipe, I like how it was designed. It can be compressed/shortened to around 20” in length, or fully extended to 26”. But as mentioned above, each of the accessories can be attached directly to the end of the Handheld vacuum. If I’m vacuuming the floor, I would typically install the Telescopic Pipe on the handheld vacuum, then attach the Jet Dual Brush to the other end of the pipe. If in contrast I wanted to vacuum the seat cushions on my couch, I wouldn’t need the Telescopic Pipe to do so. I would instead attach the Jet Dual Brush directly to the Handheld vacuum. This is because the added length of the Telescopic Pipe makes it too long for such up-close vacuuming. The vacuum provides a display that shows status information to the user. It also has a power button to turn the unit on and off, as well as plus and minus sign buttons to change the suction power of the vacuum. When turned on, it starts out on “MID” power. Pressing of the plus and minus signs will change its power modes to “MIN”, “MID”, “MAX”, “JET”. Charging time for the vacuum’s battery is documented to be 3.5 hours. Battery usage differs depending on which accessory you’re using and which power setting you’ve chosen. For example: • Combination Tool/Extension Crevice Tool: MIN Level: 60 min, MID Level: 30 min, MAX Level: 10 Min, JET Level: Approx 3 min • Jet Dual Brush: MIN Level: 42 min, MID Level: 24 min, MAX Level: 14 min, JET Level: 8 min This Samsung Vacuum is very comfortable to use. It requires little effort to activate the trigger, or to push the unit around. I generally use the unit on MID power and with the Telescopic Pipe and Jet Dual Brush installed, and I have yet to run out of power. I find that the Jet Dual Brush does a great job on both my hardwood floors and carpet. Oh, and all my house guests complement its great looks. For me, this is a 5-star solution.

I have had three previous cordless vacuums, which had various serious negatives among them—too bulky, too heavy, too hard to push or maneuver, short battery life, bad suction, and/or messy cleanup of dust bags/canisters. This Samsung Bespoke Jet cordless vacuum solves all those problems; it is hands down the best cordless vacuum I have ever had or used. To start with, the vacuum itself is very light, with a nice grippy ergonomic handle which makes it easy to push and pull while vacuuming. This, along with the swivel brush head, makes it very maneuverable into tight corners, under tables and chairs, and other hard to reach places. Yet it also has great suction power. There are four speeds to choose from (conveniently chosen with a quick touch of a button on the handle)—Min, Mid, Max, or Jet; you can choose the power of suction based on need. I particularly like the display showing the time left/level of battery. But not to worry—the battery charges up pretty fast, and it also drains slowly (it lasts a long time on a full charge, and even on a partial charge). The handle is designed so that a hand can get a good strong grip on it—not like other vacuums where it’s just a plain stump which easily slips out of your hand while vacuuming. There is even a telescopic neck so that you can make the total length of the vacuum longer or shorter, depending on your preference. But what I really, really like about this cordless vacuum is the clean station—the quick and painless way to empty the dust bin. No more dust exploding and puffing out everywhere like on other typical vacuums when dumping the canister. You just place the vacuum on the clean station (where it automatically starts charging the battery), simply press a button, and Voila! The dust bin canister’s contents are sucked away into the dust bag located in the clean station. And set up is a breeze. I assembled the entire system in minutes—just clicking the pieces into place. (Note: you have to download the manual from the Samsung website.) When completed, you will see that the looks of this Samsung cordless vacuum is the epitome of their Bespoke line—very classy, understated, unassuming, with clean lines and an unobtrusive appearance.

Only really works on hardwood floors. It is ok but not a great product. Wish it had more power