Customer Ratings & Reviews
- Model:
- VS20A9580VW/AA
- SKU:
- 6535153
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.7 out of 5 stars
- Ease of Assembly
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the BESPOKE Jet Cordless Stick Vacuum's powerful suction, long battery life, and lightweight design, making it easy to use and maneuver. Many also praise its ease of use and attractive aesthetics. However, some users find the cleaning performance on carpets to be subpar and the dust bin could be improved. The self-emptying feature is a highlight for many, offsetting some minor drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Very nice no complaints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice design(especially its color) and very powerful performance for a cordless vacuum cleaner. Only small downside is that it doesn't have a wet cleaner compared to its competitor. But the vacuum cleaner itself performs better and does have longer battery life in my experience.
I would recommend this to a friend - Pros mentioned:Battery life
Would recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. It’s smooth switching from area rug to hardwood floor. Battery life is pretty good too!
I would recommend this to a friend - Cons mentioned:Cleaning performance
Not a fan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the BESPOKE is fabulous on hardwood. On carpet, it is clumsy and tough to control. If I could return it, I would. Be warned, it is heavy and takes strength to maneuver. I wish I had bought the Dyson stick as it is lightweight and easy to carry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a reliable fridge. Allow us to help.
Here is a guide to help you if your ice maker is not producing enough ice. Please click on the embedded word.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
We recommend that you check this guide if your top drawer constantly sticks. Please choose, "Frost in the freezer or refrigerator."
Frost forms in the Samsung freezer, refrigerator, or ice bucket
https://www.samsung.com/us/support/troubleshoot/TSG10007222/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150678006) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Ease of use
Amazing!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum hands down has made my cleaning routine so much easier and enjoyable. Everything works great. Must have, so esthetically pleasing.
I would recommend this to a friend Excellent Dyson Alternative
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent alternative to Dyson stick vacs, in fact the base makes it superior. I only wish that battery life was longer at higher suction power, but that too is comparable to Dyson. Was really disappointed they took out the accessory cradle.
I would recommend this to a friend- Pros mentioned:Suction power
Works well and convenient
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, nice to not have to empty the canister after each use. Could be a little more maneuverable. Power feels pretty good.
I would recommend this to a friend - Pros mentioned:Suction power
Great Vacuum
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with a lot of suction and automatic debris removal when charging.
I would recommend this to a friend - Pros mentioned:Battery life
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product wife loves using it and it last long enough to clean the whole house.
I would recommend this to a friend Best luxury vacuum there is!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum gets the job done! One of the best cordless vacuums in the market, and hands down the best looking one!
I would recommend this to a friendPricey but worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of this item. I have one at my vacation home and personal room.
I would recommend this to a friend- Pros mentioned:Weight
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing kicks butt. My wife hated the shark and Dyson and now we got this. Lighter and she loves it now.
I would recommend this to a friend - Pros mentioned:Suction power
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better than dyson!!!! i used dyson for over 8 years 7,8and 10 im glad that i changed to samsung!!
I would recommend this to a friend - Pros mentioned:Ease of use
samsung bespoke vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it is very easy to use, easy to put back into the pedestal and very easy to self clean. I would highly recommend it.
I would recommend this to a friend - Pros mentioned:Battery life
It’s Great!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, battery lasts long enough. Lot easier than having to empty the canister. Get this one!
I would recommend this to a friend - Pros mentioned:Suction power
Amazing vacuum!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it! The cleaning base and all the attachments are perfect. Great suction power
I would recommend this to a friend Don't let it fool you
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very expensive and it does not stay charged very long that's the only downfall of this machine the time it runs is stupid it's like 20 minutes if that
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lauren B,
We understand how important longer run time is, especially when you've invested in a high-performance machine. To assist you further, we've provided information on the expected cleaning time.
Please refer to the user manual linked below and turn to page 32 to view the cleaning time table, which includes examples of power ratings and the corresponding run times with different accessories.
https://downloadcenter.samsung.com/content/UM/202410/20241028203505086/O_DJ68-00859E-07_IB_VS9500_AA_EN_241018.pdf
Should you need more assistance with your vacuum, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1151077707 to help our team pull up your information.
Leo
- Pros mentioned:Suction power
Samsung vac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job , come with other attachment that help with the hard area to do .
I would recommend this to a friend Clean home, Cleaner air
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gald i dont have to fuss with the dust! Easy docking station makes recharge and disposal a breeze. I have high and low carpets in my home this tackles both extremely well. Hardwood floors are no challenge to this cordless samsung vacuum. The color goes well with my home decor as well. Not a sight for sore eyes like most vacuum’s ive owned in the past. I would recomend this to friends especially those with pets and kids.
I would recommend this to a friendSamsung vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife was happy with her gift couldn’t give her anything better to make a her life easier super reliable and useful around the house first anywhere.
I would recommend this to a friend- Pros mentioned:Suction power
Good cordless vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on vinyl and carpet. Suction is strong dont have to sweep anymore
I would recommend this to a friend