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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,159.99

Customer reviews

Rating 4.7 out of 5 stars with 186 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers often highlight the spacious interior, sleek design, and beverage center as positive aspects of the BESPOKE Side-by-Side Counter Depth Smart Refrigerator. The dual ice maker and counter depth design are also well-received features. However, some customers have expressed concerns about the lack of adjustable shelves and the difficulty in connecting the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 186 reviews
  • Pros mentioned:
    Beverage center, Design, Internal space

    Rated 5 out of 5 stars

    Perfect sleek fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the perfect fit for my new place. Very sleek and matches my other appliances perfectly. I really like the central beverage, especially the pitcher so I don’t need to buy Brita. Do want to mention that this fridge opens slightly outward than American fridge, so be sure you have about 1.5” gap (for walls) so you can still open the door about 110 degrees OR a shorter counter to accommodate that. (For my case I have a wall on one side which is exactly 1.5” and fortunately worked out perfectly) Pictures were taken at Best Buy which shows the minimum space needed for drawers to be functional (note the drawers actually can’t come out all the way anyway) Overall loved this purchase. Super spacious, super sleek, love the push open high tech feel, and the beverage center works great :)

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design, Ice maker

    Rated 5 out of 5 stars

    MINIMALIST GALORE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg such an amazing fridge. Looks modern and sleek. The auto open sensors prevent finger prints. My favorite feature is the dual ice maker and the beverage center. The fridge is so quiet. Love the space. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    Modern sleek design and counter depth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has a minimalistic sleek design and is truly counter depth. It doesn’t have any handles which makes the design attractive, it is also good capacity wise with ample space in fridge and freezer doors.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design, Ice maker

    Rated 5 out of 5 stars

    Great fridge overall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design. Very modern. Thankfully they fit in our tiny apartment. Love the ice maker that has 2 sizes. The water dispenser with the pitcher is so convenient especially having 6 dogs at home. Only thing I don’t like is that the water dispenser inside doesn’t dispense cold water. Idk if it’s supposed to but it’s just room temp water. But over all it’s definitely and upgrade from my 10yr old fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation, Accurate Dimensions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought a home with a 36" wide gap and a 24" counter depth space in the kitchen. I was really nervous this fridge would not fit properly, specially knowing there should be 1-2 inches behind the fridge. We were very limited to fridge choices at reasonable prices. We took a risk ordering this model—knowing it might not fit or that it would stick out too much past the edge of the counter— but thankfully it looks and fits decently!!! The counter-depth model really is fitting for small spaces, and there is enough space for the doors to open properly. It does not look bad. The width of the fridge is quite precise in its specifications; I had to remove the bottom trim from my wall (see photo) to give it a bit more breathing room. And the wheels at the bottom make it really easy to move by yourself. HOWEVER, if you choose installation and haul-away options from Best Buy, the delivery crew WILL NOT REMOVE your old fridge and WILL NOT INSTALL the new fridge if the water valve is not behind the fridge. Our water shut off to the fridge line is in the basement, and the crew said they are not allowed to go into the basement due to potential water damage liability. SO the only option was for them to leave the fridge in the middle of my dining room (I had to learn how to install the new fridge and I had to figure out how to move my old fridge). Best Buy refunded me the $70 dollars I had paid for these services.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    Samsung for the Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually not a fan of Samsung products but I love the fridge. Very sleek and just enough space for my family.. love the smart options as well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek, modern with well designed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator with excellent features. Counter depth size was perfect for our kitchen. Love the automatic door assist when opening the door. Also enjoying the Smart Things app to manage the refrigerator functions.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Sleek looking fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and roomy refrigerator. It’s very sleek and design and I love the icemaker because you can get cubed or smaller ice. I’m only downsizes the little lights on the handles. Don’t light up as well and I wish there was more covered storage in the fridge. Overall though it’s good!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved and needed a new fridge. We have a 2 year old and I honestly didn’t want to have the water dispenser exposed so we give it a chance. We absolutely love it! It is not hard at all to just open the door to get water. Awesome fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with plenty of room. The autofill pitcher and water dispenser are very convenient. Nice ice maker with 2 size cubes. The auto door open feature is actually a genius idea. All around a great fridge and I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mazing this is family enjoy. Happy enjoy and go to buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek style, In-door autofill pitcher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to add to our new home, and we love it. The sensors on the door make it easy to open when your hands are full by disengaging the door from the magnets, the smart pitcher is great because it senses when it is less than full so that every time you open the door, you have a full pitcher of filtered water - much faster than the typical water fill area (which it ALSO has), and the perfect sized ice bites in the freezer. Since the ice maker is in a drawer-style format, the freezer also feels like it hilds more than our previous, much larger fridge. Would definitely recommend, and dont worry about the water being on the inside. We haven't missed it at all!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cold and awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wait a couple weeks for it to show up but it was worth the wait. I'm not good at explaining it but check it out in the store, it really makes our new kitchen look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless New Fridge Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication prior to delivery, extremely careful moving out the old fridge and installing the new polite, respectful,band an overall great crew!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving my Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't imagine a better refrigerator for my needs. And its installation by Jose Divas and Sebastian was easy and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge at an open box sale at our local Best Buy. I love our new fridge and just some of the features it has. We has two different ice dispenses as well as a water container inside that fills on its own. The other feature it has that you just touch the side and the fridge will open automatically on its own and close if not opened. It was a great purchase for my husband and myself which I would also add the size I good for maybe a single size family home.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Side by Side That Does its Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this fridge - like the monolithic design - the lack of handles takes getting used to - minuses are the lack of a deli drawer and limited shelf adjustability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator but it’s a little smaller than expected. It has a lot of compartments and keeps things cold and the freezer works great. I love the fact that I can connect to my WiFi. Definitely a great choice for us. Just the right size for us. I would definitely recommend for a family of two or three. Looks great in our kitchen. And works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side-by-side Stainless model is MAGNETIC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side-by-side version of the samsung bespoke fridge is unwuestionably MAGNETIC!!! I have seen in reviews and comments that it’s not, which may pertain to other models, but this one is for sure magnetic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100 Master Way goldsboro NC 27530

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very usable, very useful. Very durable. It is so useful that I don’t know how to express it!

    I would recommend this to a friend