Customer Ratings & Reviews

We love our new Samsung Bespoke Side-by-Side Counter Depth Smart Refrigerator. The delivery men were super nice and fast! It's so pretty and adds light and shine to our fairly dark kitchen. Having two kinds of ice is great for differing drinks. I like having the added pitcher because it's faster than the water dispenser. It's so much more spacious than expected. Overall we're very satisfied with this purchase! Thanks!

This fridge is the perfect fit for my new place. Very sleek and matches my other appliances perfectly. I really like the central beverage, especially the pitcher so I don’t need to buy Brita. Do want to mention that this fridge opens slightly outward than American fridge, so be sure you have about 1.5” gap (for walls) so you can still open the door about 110 degrees OR a shorter counter to accommodate that. (For my case I have a wall on one side which is exactly 1.5” and fortunately worked out perfectly) Pictures were taken at Best Buy which shows the minimum space needed for drawers to be functional (note the drawers actually can’t come out all the way anyway) Overall loved this purchase. Super spacious, super sleek, love the push open high tech feel, and the beverage center works great :)

I recently upgraded to the Samsung BESPOKE Side-by-Side Refrigerator, and I’ve been really impressed so far. The sleek design, especially the white glass finish, adds a modern and clean look to my kitchen, blending seamlessly with the overall decor. One of the standout features of this refrigerator is its customizable panels. The BESPOKE design concept allows you to switch up the look with different colors and finishes, making it easy to match changing kitchen styles or moods. The counter-depth design also fits flush with my cabinets, giving it a more built-in and sophisticated appearance.The built-in Beverage Center is an excellent feature. It has a water dispenser that’s hidden inside the fridge, which keeps the exterior looking sleek and uncluttered. Plus, the dual auto-fill water pitcher is a nice touch for anyone who enjoys fresh, chilled water without having to refill it manually. The added water infuser for flavor is a great bonus!

Omg such an amazing fridge. Looks modern and sleek. The auto open sensors prevent finger prints. My favorite feature is the dual ice maker and the beverage center. The fridge is so quiet. Love the space. 10/10

I was looking for a very specific fridge - side-by-side, white, and counter depth. This was one of the few options. I loved the sleek design of it. And now that I have had it for a month, I know I made the right choice. It’s much easier to clean without handles/water dispenser on the outside. I love the beverage pitcher. It makes filling my coffee pot with filtered water so much easier and you don’t have to leave the door open and waste electricity. The glass front doesn’t accommodate magnets, but it does allow you to write on it with wet erase markers. Great for leaving notes you know your teenager will read! And the sides are magnetic. Love the dial I’ve maker. It gives me options when I’m mixing cocktails. Overall, fantastic fridge!

Love the sleek design. Very modern. Thankfully they fit in our tiny apartment. Love the ice maker that has 2 sizes. The water dispenser with the pitcher is so convenient especially having 6 dogs at home. Only thing I don’t like is that the water dispenser inside doesn’t dispense cold water. Idk if it’s supposed to but it’s just room temp water. But over all it’s definitely and upgrade from my 10yr old fridge.

My wife and I bought a home with a 36" wide gap and a 24" counter depth space in the kitchen. I was really nervous this fridge would not fit properly, specially knowing there should be 1-2 inches behind the fridge. We were very limited to fridge choices at reasonable prices. We took a risk ordering this model—knowing it might not fit or that it would stick out too much past the edge of the counter— but thankfully it looks and fits decently!!! The counter-depth model really is fitting for small spaces, and there is enough space for the doors to open properly. It does not look bad. The width of the fridge is quite precise in its specifications; I had to remove the bottom trim from my wall (see photo) to give it a bit more breathing room. And the wheels at the bottom make it really easy to move by yourself. HOWEVER, if you choose installation and haul-away options from Best Buy, the delivery crew WILL NOT REMOVE your old fridge and WILL NOT INSTALL the new fridge if the water valve is not behind the fridge. Our water shut off to the fridge line is in the basement, and the crew said they are not allowed to go into the basement due to potential water damage liability. SO the only option was for them to leave the fridge in the middle of my dining room (I had to learn how to install the new fridge and I had to figure out how to move my old fridge). Best Buy refunded me the $70 dollars I had paid for these services.

This fridge has the perfect combination of well-thought-out design and functionality. I went with the white and it is more of a warm white in person(looked better taht it did in the store). The counter depth looses a shelf and a little space but you barely notice it. Download the app to control ice, temp and refills. Duel ice maker is a bonus. I looked at a few other brands (Midea, GE, etc. . .)at other home improvement stores, but this one checked all the boxes. Even the open alert sounds felt like they went through a review panel for perfect pitch. The water pitcher has a place to insert tea bag or lemon and works very well. This replaces a 20yr old GE fridge.

First of all, the fridge is beautiful. It is super roomy, and I love the ice maker and water inside the door. It keeps the temperature and talks to me when the door is ajar. I love it! My fridge is still sticking out a little because of some work underway in the bathroom. I liked my bespoke induction range so much I had to get the fridge to match.

When I started searching to replace my frig, I had 4 MUST-HAVE requirements: 1) Counter depth; 2) Black; 3) ice and water on the door; and 4) not a Samsung. So what did I buy? 1) Counter depth; 2) white; 3) ice/water inside; 4) Samsung. I absolutely LOVE LOVE LOVE the ice inside. I love NOT hearing the noise when dispensing ice from the door on my previous frig. I love how fast I can get my glass/pitcher filled with ice using the scoop. I love the clean look of the white glass! I love the pitcher full of water that is always available. I love the extra 3 inches of walk space that I reclaimed by getting a counter depth. This frig is 2 cf smaller than my previous frig, but I can accommodate more because of the way it is organized. I love the clean look of the glass and the absence of fingerprints. And what about those touch door openers? Love them. Did I mention that I love love love this frig?

Good and roomy refrigerator. It’s very sleek and design and I love the icemaker because you can get cubed or smaller ice. I’m only downsizes the little lights on the handles. Don’t light up as well and I wish there was more covered storage in the fridge. Overall though it’s good!

Beautiful and functional refrigerator. I bought this refrigerator for a rental home that needed new appliances. As soon as I saw it in my space I fell in love with the look. Switched it for the one I had just bought a few months ago and I have no regrets. Love the size and the color. Easy to clean and the inside space is perfect!

The wife's been wanting a counter depth fridge for a while now and we wanted a good brand that had that wow factor as well. This Bespoke SBS fridge did it for us. The front panels can be swapped out. The inside makes great use of the smaller counter depth space. The Beverage Center is surprisingly compact and the ice maker makes two kinds of ice without taking a bunch of space in the freezer. What?! But how?! I dont know. Might be some sort of stolen alien technology. We love our alien designed fridge.

This refrigerator is very beautiful. Easy to clean makes everything cold very quickly and the way that everything is set up having the water in the inner part of the refrigerator is great and to be able to have two different types of ice is even better makes it so much easier to put into a water bottle.

I love the fridge I haven’t yet connected the water connection yet but will soon. The fridge is awesome the only complaint I have the freezer is a bit on the small side if you get the counter depth like I did I have to use freezer bags to get all my meat to fit in but in all does the job it looks great the white don’t have to worry about finger prints cause the glass hides i. It’s not really glass like a strong plexiglass but look like glass. But so far I like my new fridge. Definitely love the sensors on the door to open the doors for you that was a plus I had no idea it did that. But I would recommend this fridge for a family of 4 any bigger then you’ll need a bigger fridge to fit more food.

I love my new fridge. Is the first smart Fridge I buy and I would buy another one if I could. Highly recommended.

Great looking refrigerator with excellent features. Counter depth size was perfect for our kitchen. Love the automatic door assist when opening the door. Also enjoying the Smart Things app to manage the refrigerator functions.

Love the look of this fridge. It has completely changed the entire feel of our kitchen. We have white cabinets and got the white bespoke and I think it matches well. I was nervous after reading a review of how ugly it is, but I disagree. I have had it for two weeks and still awe at it when I walk by.

Love this fridge. We originally thought we wanted the French Door model, but this side by side actually fits much better in our small kitchen. Love the beverage center with always cold water. The 2 sizes of ice cubes is a nice touch also. The auto opening door's are another great feature! Only had it for about a week now, but so far are very happy. Would highly recommend!

Beautiful, slim makes my kitchen pop! If you have white backsplash and stainless the combo works with this glossy counter depth fridge. Surprisingly more space than I thought. Freezer could fit a frozen pizza box.