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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,159.99

Customer reviews

Rating 4.7 out of 5 stars with 190 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the BESPOKE Side-by-Side Counter Depth Smart Refrigerator for its super chic design, convenient beverage center, and overall performance as a beautiful addition to the kitchen. The dual ice maker, ample internal space, and suitable size for small families are also well-received. However, some customers have noted that the doors open too easily and the color may appear slightly grayish in certain lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 190 reviews
  • Rated 5 out of 5 stars

    Great combination refrigerator/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beatiful Refrigerator & Freezer. Holds a lot of food and beverages. Many options for shelves.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ✋️Stop 30 day freezer ⚠️ warning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on 8/19/2024 today 9/13/2024 i have reloaded, power freeze in smart things, reset freezerr temp to -8. Three days trying to get this freezer to work right after owning it for less than a month. Ice cubes are mostly unfrozen water

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how important a reliable fridge is in your household, JaynaB. Let's get the information you need to ensure the best results when using the refrigerator.

      I have provided a link below to help you identify why the fridge is not cooling and how to address it. Please select the scenario that best fits your situation, and learn more by watching the embedded video and checking the hyperlinks.

      Cooling issues with Samsung refrigerator or freezer:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147531954) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Design, Internal space, Overall performance

    Rated 5 out of 5 stars

    Perfect Fit with Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose the Samsung BESPOKE Side-by-Side Counter Depth Refrigerator because our small kitchen needed something that wouldn’t stick out, and it fits perfectly. The counter-depth design lines up seamlessly with our cabinets while still offering plenty of storage space. The Beverage Center is a nice touch for quick access to drinks, and the water and ice dispenser works well. We were also drawn in by the strong reviews and the fact that Samsung offers an automatic filter delivery subscription, which takes the guesswork out of maintenance. Overall, it’s stylish, functional, and exactly what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Stellar upgrade for any modern kitchen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung BESPOKE Side-by-Side Counter Depth Smart Refrigerator is a stellar upgrade for any modern kitchen. Featuring a sleek stainless steel finish and customizable panel options, it seamlessly integrates into various decor styles while maximizing space. The counter-depth design offers a flush fit with your cabinetry, enhancing the aesthetics of your kitchen. One standout feature is the Beverage Center, which provides easy access to drinks while keeping them chilled. This refrigerator also boasts smart technology capabilities, allowing you to control settings and receive notifications via a smartphone app, enhancing convenience in your busy lifestyle. With ample storage space, adjustable shelves, and efficient cooling systems, this refrigerator effectively accommodates all your grocery needs while keeping your items fresh. Overall, the Samsung BESPOKE Side-by-Side Refrigerator combines elegance, functionality, and smart features, making it a highly recommended choice for anyone looking to elevate their kitchen experience.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design, Ice maker

    Rated 5 out of 5 stars

    Love this refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it a couple months but I love it. I went from a giant French door with ice and water thru the door, messy to this. It is clean and I absolutely love the beverage center and the dual ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design, Ice maker

    Rated 5 out of 5 stars

    Love my refrigerator upgrade!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has so many neat features... the lighted, assisted open and close, the in-door water infuser and glass access, the two different kinds of automatic ice... and the sleek design is so nice. Counter depth makes the fit perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker, Internal space

    Rated 5 out of 5 stars

    Beautiful design and the perfect amount of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design and the perfect amount of space. This is our first counter depth refrigerator and it looks so much nicer than the previous full size unit it replaced. I wasn't sure about not having the ice and water on the outside of the door. Practically, it works fine and the bonus is that you don't have water stains on the doors. The temperature has been accurate and we love having the two ice types. The in door pitcher is really convenient. Really liked the white glass model and it would be easer to wipe clean but we went with stainless steel for the timelessness.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design, Ice maker

    Rated 5 out of 5 stars

    Ice maker and beverage center for the win.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an LG and paid 3 years ago paying over $3,000 for it and have had multiple issues. I chose this Samsung because the shelving system looked and felt sturdier than all the other brands on the floor. I prefer side by side and the sleek look. So far we are loving it! The dual ice maker is the best and the beverage center makes it easy for everyone. No complaints as of yet!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW LOVE IT ! BEST I have ever owned keeps the perfect temp and looks like 2023 not 2001 cool in everyway makes my kitchen look awesome and sleek and is super quiet thumbs uppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice maker, Overall performance

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the fridge for a few months and it works great! No issues. Love the ice maker, water dispenser and water infuser on the door. Fits all of our family’s needs. I like the sleek design my only con is it does leave fingerprints and smudges on the door so I’m constantly cleaning it but other than that it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice maker

    Rated 4 out of 5 stars

    Samsung Bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! I especially love the smaller size, ice maker & auto-refillable water pitcher. The single glass water filler is difficult to use, but after two techs came out, the issue was resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice maker

    Rated 5 out of 5 stars

    This refrigerator is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome; we are happy with it and like the inside layout in both sections. Water dispenser with a pitcher is real convenient and the touch access works excellent. Personally I like the ice maker and how solid the plastics are, much better than our prior refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design, Overall performance

    Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and the design makes my kitchen look fancy! Paired with smart things app , i can manage alot of the fridge features remotely. Love the beverage center injside the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design, Ice maker

    Rated 5 out of 5 stars

    Great Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thoughtful design of this refrigerator makes it a standout. There are sensors on the edge of the doors that you can touch lightly to open the door - no need to pull the door! The interior is laid out carefully and attractively. Best, for me at least, are the 2 sizes of ice and the water pitch on the inside of the door that fills automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Just right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been about a month of using this fridge, and I can say I am glad I listed to the BestBuy store representative’s recommendation to purchase. The auto close feature itself is a blessing. It is more spacious than it looks, with excellent design storage features. The water pitcher comes in handy. Just an overall great fridge. I hope it lasts 10 plus years…

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker, Overall performance

    Rated 5 out of 5 stars

    Best Fridge Ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Fridge Ever. Great Look. Love the two types of ice!! Tons of room inside even with the counter depth! Doors sensors are very handy and added to my smarthome.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price! We had a small opening in son’s new townhome and this refrigerator fit perfectly! Lots of storage. Great ice maker and water pitcher!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker

    Rated 5 out of 5 stars

    Great Samsung Refridgerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Fridge for over a year and love it. The powered open and close is nice as my son tends to not close the old one...Would definitely recommend as I also love the two version of ice it generates

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice refrigerator, sleek looking, nice accents on the intirior shelves. Really quite.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up and more than enough storage. The touch sensors on the doors are awesome too. Especially when your hands are full and need to open the door.

    I would recommend this to a friend
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