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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,159.99

Customer reviews

Rating 4.7 out of 5 stars with 186 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the spacious interior, sleek design, and beverage center as positive aspects of the BESPOKE Side-by-Side Counter Depth Smart Refrigerator. The dual ice maker and counter depth design are also well-received features. However, some customers have expressed concerns about the lack of adjustable shelves and the difficulty in connecting the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 186 reviews
  • Cons mentioned:
    Door material

    Rated 3 out of 5 stars

    Not the best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors open too easily. If one is not paying close attention when the sensor is activated and the door opens, it will remain open. This is not energy efficient or safe.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We always aim to enhance the performance of your fridge's doors, DeloresC. Let's get this taken care of.

      To improve the performance of your fridge's door, ensure that the refrigerator is level and its rubber seals are always clean and free from debris. Turn to page 25 of its user manual under "Adjust the leveling feet" and page 57 under "Rubber seals" for details:
      https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1150082525, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, at first I was skeptical because it wasn’t the body style I was going for but now that I have it I absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Makes great ice and has magical autofill pitcher with filtered water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge and freezer are exactly what I wanted and it’s very easy to organize and clean everything

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Mr Georges sr.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge because it’s very narrow you could enter it very easy thru doors and WiFi very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    GO BUY NOW!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sleekness of this refrigerator. The fact that you think that is doesn't have ice or the beverage center is what really makes the fridge. I definitely recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality fridge, the beverage center and ice tray is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! The associate Donovan made this purchase very smooth and pleasant. Love the product so much! The in door beverage center is the best feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product the delivery guys were very professional and explained everything step-by-step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice size and Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandma that is moving in with me. Its the right size for her and has the beverage center and ice maker. She likes it a lot and the price is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purchase! It has exceeded our expectations. The features are great and the stainless steel model has a great look to it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice frig

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is pretty sleek and looks great in the kitchen, love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful! From the door-open sensor to the beverage center, this fridge is super-convenient. The shelving layout also helps keep what’s inside organized.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Amazing Value to Features Given!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal at the sale price with plenty of storage for what i need out of it. Autofill pitcher is great and the dual type ice maker is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great layout. Feels bigger than our old one. Really like the ice in the freezer not in the fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scoreeee!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! Fantastic freezer! Was able to get counter depth for no extra charge and the team at Best Buy were very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. It everything I wanted and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact but roomy. Fit the space really well. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator with decent price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this new refrigerator. This is such an elegant piece of appliance with built-in water jar inside which I love.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bespoke stainless steel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All refrigerator functions work. Keeps food very cold. Beverage center is cool feature. The drawers in the refrigerator aren’t the best but they work. The stainless steel for Samsung is a little shinier than other brands. If you’re trying to mix and match different brands in stainless steel, that’s something to keep in mind. Counter depth definitely reduces the storage capacity, but depending on your kitchen space, it will fit excellent. Overall a great refrigerator, however, we are returning and going with a different bespoke refrigerator due to not liking the refrigerator drawers in this one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Thank you for choosing Samsung for your washing needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung