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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 327 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the BESPOKE Side-by-Side Counter Depth Smart Refrigerator for its super chic design, convenient beverage center, and overall performance as a beautiful addition to the kitchen. The dual ice maker, ample internal space, and suitable size for small families are also well-received. However, some customers have noted that the doors open too easily and the color may appear slightly grayish in certain lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 327 reviews
  • Rated 5 out of 5 stars

    No words needed. simply da best!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge we ever had! from style to innovative functionality it is outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purchase! It has exceeded our expectations. The features are great and the stainless steel model has a great look to it.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful! From the door-open sensor to the beverage center, this fridge is super-convenient. The shelving layout also helps keep what’s inside organized.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Fridge ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new FRIDGE. My 5 year old daughter love to write on the door and how East the doors open with a soft touch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goodbye staineless hello pretty.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator the white glass is so modern and easy to clean. Also the depth of this fridge. Such a pretty refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Happy customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this appliance. The smart close sensor is over the top and we love the glass front too! No wasted space in this baby.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice frig

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is pretty sleek and looks great in the kitchen, love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Amazing Value to Features Given!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal at the sale price with plenty of storage for what i need out of it. Autofill pitcher is great and the dual type ice maker is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Very spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks small, but it really fits everything, beverage center is very helpful, water pinch is always nice and cold

    I would recommend this to a friend
  • Cons mentioned:
    Door material

    Rated 3 out of 5 stars

    Not the best refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors open too easily. If one is not paying close attention when the sensor is activated and the door opens, it will remain open. This is not energy efficient or safe.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We always aim to enhance the performance of your fridge's doors, DeloresC. Let's get this taken care of.

      To improve the performance of your fridge's door, ensure that the refrigerator is level and its rubber seals are always clean and free from debris. Turn to page 25 of its user manual under "Adjust the leveling feet" and page 57 under "Rubber seals" for details:
      https://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1150082525, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Scoreeee!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! Fantastic freezer! Was able to get counter depth for no extra charge and the team at Best Buy were very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great layout. Feels bigger than our old one. Really like the ice in the freezer not in the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    White on white

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge Classy and stylish with amazing extras

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator with decent price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this new refrigerator. This is such an elegant piece of appliance with built-in water jar inside which I love.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Bespoke fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about the fridge. The capacity, The glass front is so easy to keep clean. The look is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice fridge, i would recommend - runs very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great. It everything I wanted and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact but roomy. Fit the space really well. I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bespoke stainless steel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All refrigerator functions work. Keeps food very cold. Beverage center is cool feature. The drawers in the refrigerator aren’t the best but they work. The stainless steel for Samsung is a little shinier than other brands. If you’re trying to mix and match different brands in stainless steel, that’s something to keep in mind. Counter depth definitely reduces the storage capacity, but depending on your kitchen space, it will fit excellent. Overall a great refrigerator, however, we are returning and going with a different bespoke refrigerator due to not liking the refrigerator drawers in this one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Thank you for choosing Samsung for your washing needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    My fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is counter death, very spacious inside.

    I would recommend this to a friend