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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $2,159.99

Customer reviews

Rating 4.8 out of 5 stars with 136 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the spacious interior, sleek design, and beverage center as positive aspects of the BESPOKE Side-by-Side Counter Depth Smart Refrigerator. The dual ice maker and counter depth design are also well-received features. However, some customers have expressed concerns about the lack of adjustable shelves and the difficulty in connecting the water filter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 136 reviews
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful look, clean and sleek, easy hookup/install. Love the 2 different sizes of cubed ice. Love the beverage center being on the inside of the door. The shelves do not adjust but their is plenty of room to fit my family of four's needs and more.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 4 out of 5 stars

    Great Refrigerator Price Match Guaranty is NOT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator is 5 star. We especially love the beverage center. Only downside of the refrigerator is the shelves are not adjustable. I do have an issue with Best Buy Price Match. We paid $1,699.99 for the refrigerator and an additional "bundled" delivery and installation package. Due to our water supply configuration the refrigerator was delivered but not installed. I did the installation. Shortly after our purchase the exact same refrigerator went on sale at several retailers including Best Buy for $1599.99. I called to request an adjustment to the lower price. I was told since the purchase was a "bundle" with delivery and installation we did not qualify for the price match. SEVERAL retailers including Home Depot also advertised the refrigerator for $1599, including delivery. The refrigerator was not installed bur only delivered. The "your price was a bundle" explanation was simply used to avoid a legitimate price match request from not only Best Buy's own lower price but also one of the listed "qualifying competitors" listed on Best Buy price match guaranty. Be careful if you are expecting Best Buy to their price match guaranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice maker

    Rated 5 out of 5 stars

    New Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! The shelves are tall, the interior water has both a spigot and a pitcher, and two sizes of cubed ice. We are very pleased with our purchase. Best Buy delivery did a great job with set up, including water lines, and the haul away of the old fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Beauty & Functionality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered cautiously and in new condition with protective wrap with no issues during delivery. Item was better than described and fit like a glove through the door and in the spot we had designated for the fridge. The dimensions are perfect as it was not oversized like our last fridge. We did not have to take any doors off nor open one door to get through as it was smaller in width than the door frame. We love the modern look and glass is very easy to maintain clean. We love that you can set the temperature and lock as toddlers can definitely be lured to touching buttons and it prevents easy temperature manipulation.(you can also change through wifi) Water dispenser and two different size ice makers is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Yay! I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply beautiful! So glad I took a chance on this brand. Absolutely perfect fit in my kitchen. The glass doors are not a perfect white. There's a grey green cast. See the fridge in person so you can plan accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    White is a Classic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge/freezer. The white and side by side are as classic as it gets. Works like a charm and hold more than the other styles.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m happy wit this product cause the space color and future and size deep excellent for my kitchen and happy wife

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful Quiet Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasing to the eye. Glass front also acts as a dry erase board. Super quiet refrigerator. We love it. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial impressions are good, not great. The temperature is even within 3 degrees of the set point all over the fridge/freezer. The water pitcher is pretty handy. The style is great - most of our guests love the look against our maple wood cabinets. The door assist sensors are really cool but I wonder if that will eventually fail. The downsides? For a counterdepth it’s still quite deep with chunky doors that stick out well past the cabinets. There are some areas that seem a bit cheap, but overall no worse than Whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung bespoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery service was great and on time… refrigerator seems well built and has worked great so far. Had it about a month now. First Samsung but I have no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator and delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. It looks really nice in my recently remodeled kitchen. The all white glass really adds a modern look. I paid for the delivery and install and the worker was really nice and mindful of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it so far. The glass front is so sleek and clean looking, and fits in well with our kitchen. I love the auto refill water pitcher, and the icemaker works great.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    A Really Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase of the Samsung BESPOKE refrigerator. The All Around Cold feature, auto open doors, beverage center are all great components of this refrigerator. The glass doors are unique and beautiful as well. I could not have made a better choice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It works fine, is quiet, I like the ice and water features.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new refrigerator! Especially the ice and water stations. Very sleek and does exactly what I need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator Is Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one that sees this unit thinks it’s so cool. We love the glass front. The unit fits right in with our kitchen. The ice maker with two sizes of cubes does a great job (we won’t run out of ice). The automatic water filters pitcher is always full and ready. Highly recommended by us and we’ve only had Samsung appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Pretty nice!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for the past 6 months and it has been great. The only issue is that sometimes the ice seems to melt and refreeze, leaving us with clumps or ice... Not too bad though. Really nice bright lights inside. Ice maker and water system are really nice to have

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge arrived in perfect conditions, the packaging support travel from the store-home. Is very spacious (enough space for a family of four. I love the glass, because it makes it look more modern and elegant. Make sure to have the right measurements, since doors open 180 degrees.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Lots of storage space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has lots of space convenient features with two types of ice plus the scooper which I love and the easy to clean glass doors that can be interchanged with other colors sleep design I love the fridge which also has lots of space and both the freezer and fridge

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    WHITE IS NOT WHITE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this a 5 star BUT ~ the glass is NOT white - more of a very light gray. I have white cabinets and fortunately it matched my counter top or I would have returned it. Only interior complaint I have is the lack of any adjustable shelves in the frig part. This is crucial as some things like large bottles don't fit and there isn't enough room in the doors for them. Doesn't even fit fit a box of wine !

    I would recommend this to a friend