Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 326 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the BESPOKE Side-by-Side Counter Depth Smart Refrigerator for its super chic design, convenient beverage center, and overall performance as a beautiful addition to the kitchen. The dual ice maker, ample internal space, and suitable size for small families are also well-received. However, some customers have noted that the doors open too easily and the color may appear slightly grayish in certain lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 326 reviews
  • Pros mentioned:
    Beverage center, Ice maker

    Rated 4 out of 5 stars

    Samsung Bespoke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! I especially love the smaller size, ice maker & auto-refillable water pitcher. The single glass water filler is difficult to use, but after two techs came out, the issue was resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice maker

    Rated 5 out of 5 stars

    This refrigerator is awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome; we are happy with it and like the inside layout in both sections. Water dispenser with a pitcher is real convenient and the touch access works excellent. Personally I like the ice maker and how solid the plastics are, much better than our prior refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design, Ice maker

    Rated 5 out of 5 stars

    Great Design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thoughtful design of this refrigerator makes it a standout. There are sensors on the edge of the doors that you can touch lightly to open the door - no need to pull the door! The interior is laid out carefully and attractively. Best, for me at least, are the 2 sizes of ice and the water pitch on the inside of the door that fills automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice maker, Overall performance

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this fridge. Its the best I have owned. Great ivemaker. Water in door is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker, Overall performance

    Rated 5 out of 5 stars

    Best Fridge Ever!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Fridge Ever. Great Look. Love the two types of ice!! Tons of room inside even with the counter depth! Doors sensors are very handy and added to my smarthome.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Just right!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been about a month of using this fridge, and I can say I am glad I listed to the BestBuy store representative’s recommendation to purchase. The auto close feature itself is a blessing. It is more spacious than it looks, with excellent design storage features. The water pitcher comes in handy. Just an overall great fridge. I hope it lasts 10 plus years…

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    New refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price! We had a small opening in son’s new townhome and this refrigerator fit perfectly! Lots of storage. Great ice maker and water pitcher!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    So far, really good.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the unit has been great. I love the dual icemaker and the WiFi enable feature to let you know if the door has been left open. Plenty of room and the counter top version looks perfect for our space.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice maker

    Rated 5 out of 5 stars

    Great Samsung Refridgerator

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Fridge for over a year and love it. The powered open and close is nice as my son tends to not close the old one...Would definitely recommend as I also love the two version of ice it generates

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    Unique and stylish

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung BESPOKE refrigerator and I am extremely satisfied with my purchase. The customizable panels and modular design allow me to create a unique and stylish look for my kitchen. The smart technology features, such as the ability to control the temperature and settings from my phone, make it convenient and easy to use. The spacious interior and energy-efficient design are also major bonuses. Overall, I highly recommend the Samsung BESPOKE refrigerator for anyone looking for a top-of-the-line and customizable fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design, Ice maker

    Rated 5 out of 5 stars

    Sexy, sleek and smart looking

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this refrigerator is sleek, sexy and smart looking! Love the beverage center, the dual auto ice maker. Did I mention small bites! Don’t hesitate you want regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice refrigerator, sleek looking, nice accents on the intirior shelves. Really quite.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space, Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up and more than enough storage. The touch sensors on the doors are awesome too. Especially when your hands are full and need to open the door.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Ice maker, Internal space

    Rated 5 out of 5 stars

    Amazing Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge we have had. Spacious and the Beverage Center is amazing. Really like having lots of ice in 2 sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    counter depth is enough depth!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item as a replacement for a standard depth 3 door bespoke. My counters are small so I needed a counter depth appliance. I was worried of how much depth I would have to give up, but it was perfect! Fridge and freezer hold more than enough items. The beverage center is a game changer because it lets the exterior look nice and sleek. We get compliments every time we have guest over. The auto open buttons are also a really nice feature. Only down side is that these models don't have interchangeable panels. But love my side by side

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Love this fridge!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am super pleased with this fridge! O love the side by side design, the pitcher is amazing (brewing tea and infusing water), I love the different size ice, and the front panels bring magnetic (vs my last stainless steel) is so helpful. Issues are the first fridge came with a dent and the ice wasn’t working at all, so ultimately I had three installers to the house and two fridges. First (of 3) installers from Best Buy were not very knowledgeable, but friendly and helpful. Others were better, just a bit annoying with scheduling. Other than that, I’m really enjoying this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge! Fits our needs perfectly for 2. The self fill water putcher and 2 sizes of ice is icing on the cake. Sensor that pops the doors open is the fun feature. We went from a Viking to this and it was a great substitute. For a cabiner depth fridge this thing stores a good bit with functional adjustments

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome, even my kids love it. The ice bin is my favorite feature. I didnt know that the doors are sensored so cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Internal space

    Rated 5 out of 5 stars

    Love it!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! We needed one that my son, who is in a wheelchair, would be able to use it. This is perfect, he can reach the shelves in the freezer as well as the refrigerator. I love the ice maker with the 2 sizes of ice, and the water pitcher is awesome because it automatically fills back up after you use it. We have well water and the filtered water tastes so much better than our old refrigerator. Of course there is not as much space as the regular size fridge but it does have room for quite a bit of food!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Design

    Rated 5 out of 5 stars

    Solid fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not really counter depth given the doors still stick out about 5 inches but I still love it. The beverage center and ice makers are also ideal and just feels and looks nice.

    I would recommend this to a friend
Sponsored