Customer Ratings & Reviews
- Model:
- RS23CB760012/AA
- SKU:
- 6529230
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the spacious interior, sleek design, and beverage center as positive aspects of the BESPOKE Side-by-Side Counter Depth Smart Refrigerator. The dual ice maker and counter depth design are also well-received features. However, some customers have expressed concerns about the lack of adjustable shelves and the difficulty in connecting the water filter.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Nice piece if equipment. Good size for small family.
I would recommend this to a friend- Pros mentioned:Design
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and comfortable to organized 100% recommended
I would recommend this to a friend - Pros mentioned:Beverage center
Bespoke fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice but didn't realize there was not a cheese drawer or butter compartment. Love the water jug
I would recommend this to a friend - Pros mentioned:Design
Beautiful fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge with a lot of thoughtful details.
I would recommend this to a friend - Pros mentioned:Design
White bespoke fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice looking and works well so far. Only one type of ice being made. Need to troubleshoot.
I would recommend this to a friend - Pros mentioned:Design
SAMSUNG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far ref is working well, the is not much freezer compartment, look sleek and easy to clean.
I would recommend this to a friend Love my refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product. I very highly recommend it. You will love it. The auto fill pitcher inside the door, brilliant design.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Seems to a great Product! Only downside I would have prefer to be all white and not only the front doors. The sides should also be white for aesthetics.
I would recommend this to a friend- Pros mentioned:Design
Nice and clean look for my kitchen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and clean look. Love the self closing doors feature
I would recommend this to a friend Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge, although it took longer than expected to come in and be delivered. We are very pleased with it
I would recommend this to a friendGood looking refrigerator works with Samsung App
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking white glass panels. The Samsung App works well this model. Very efficient side-by-side storage in refrigerator and freezer sections. I used two french door refrigerators and they were not as convenient or power efficient. Highly recommended design by Samsung.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features of this refrigerator are outstanding. From safety to convience we really enjoy this refrigerator.
I would recommend this to a friendAmazing! Buy it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Ice options are great! The doors open nicely. The guys who delivered it were awesome!
I would recommend this to a friendGreat!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Love the Best Buy delivery team amazing job!
I would recommend this to a friendSamsung Bespoke counter depth refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok….love the front of the refrigerator with the white front panels, but the sides are dark, including the side of the doors that need to be exposed to open(counter depth). It makes weird sounds occasionally, one of the freezer shelves shattered for no reason. Was in a million pieces. Nothing heavy was on the shelf. When you open the refrigerator, and put you left arm in to retrieve something, it opens the freezer. Surprised that a large company like Samsung has not addressed these issues.
No, I would not recommend this to a friendLove My Frig!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Love the digital aspects. Beverage station is great.
I would recommend this to a friendBespoke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best side by side refrigerator I have been wanting for a long time.
I would recommend this to a friendLove the built in water pitcher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is awesome. We especially love the water pitcher!
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the fridge it’s absolutely amazing!!! We love it!
I would recommend this to a friendDon’t Buy!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is don’t buy. Don’t buy it from Best Buy, and don't buy it from Samsung. Neither one stand by the product. This fridge stopped working after 8 months. Called Best Buy who told me I needed to contact Samsung. Almost a month later, I’m still without a refrigerator. Samsung is dragging their feet on replacing the refrigerator after they approved an exchange, and now tells me they have to “escalate” the ticket in order to get the new refrigerator even ordered. This is a week after they approved it to begin with. One of their approved service providers called me out of the blue to let me know they were on their way to fix the current one, which was certainly confusing. However, Samsung says that since they approved for an exchange, they would not pay for the repair. So on one hand, they arrange for a repair to be made after they approve the refrigerator to be replaced altogether, and on the other tell me that I have to pay for the repair if I want my refrigerator working today. Is this who you want to buy products from? I have been a long time purchaser of Samsung products, but no more. This is my second Samsung refrigerator, and the first one was complete garbage that didn’t last 5 years. I was dumb enough to be conned into believing that they built better products now. They don’t. Definitely doesn’t make me want to buy from Best Buy either. Samsung states that BB could have assisted me, but chose not to.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ShellyP, we understand your frustration with your fridge and the service you received. We want to speak to you directly to provide support and see what options we can offer to fix your fridge.
I have shared your warranty for more details.
Warranty
https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=RS23CB760012AA
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147246712) to help our team pull up your information.
Have a great day.
^Camille