Customer Ratings & Reviews

Really love the looks and the versatility / organization of the side-by-side Samsung bespoke refrigerator , that being said, the fan on the freezer side went out after 11 months. Luckily it hadn’t been quite a year yet so was still under warranty and Samsung came out promptly and replaced the fan . Waiting to see what may happen next or how long this refrigerator will last , you know they don’t make them like they use to. The refrigerator was at a very good price point so not expecting a lot overall ,,I still like the refrigerator very nice looking and serves it purpose.

Plenty of space, indoor water feature is great. The freezer keeps a tray of two different types of ice. It's also a smart fridge that links to your phone. It will send you an alert if the door is left open. I would recommend this product.

The best refrigerator I've ever bought! I love the side by side as it has more storage space than my french door fridge. The storage on the door alone is uncomparable! The beverage center is a must! So convenient to have cold lemon water on hand at all times! The ice cubes and chips with the scoop is a game changer. I fill my water bottle with ice and lemon water every morning before work and it takes seconds and I'm out the door. No mess, no clean up. I haven't found the auto door opener a huge help or need yet but it's still a new function we're getting used to.

We have loved the so far. I love the water container fills up in the door. So much room. Classy looking.

Te perfect refrigerator for my renvoated basement. I am a techie and the auto open us top notch. It also goes with the tech theme of the baement.

Best fridge ever I would highly recommend this to everyone out there. It is spacious and clean. I love it.

Works great love the feature it refill the water and ice for you!! Fits perfectly

So here I am writing a review after having this fridge for only 2 years!! Bought June/2023 paid over $1600 for it and it is now Sept/2025 and both the fridge and freezer have stopped working!! Made a loud humming/buzzing noise prior to that! Of course I JUST passed the “2 yr” warranty mark!! The fridge itself is really nice looking and I can use dry erase on the front for notes, memos and grocery lists!! We kept it in the kitchen for daily use. The ice maker when it WAS working, put out regular cubes and “bits”!! The fridge has a water pitcher that refills on its own and an option to fill it yourself or fill your own cup or bottle up! Prior to this week, I enjoyed my fridge and had no issues but 2 years is too short to have an expensive fridge go out!! I really had higher expectations especially for it to be a Samsung product!! I’ll be paying to get it looked at and hopefully it’s covered under their 5yr “sealed system” warranty or their 10 yr “digital inverter compressor” warranty because I should NOT be having fridge issues after just TWO years!!! I had to go out and buy a back up fridge with working freezer bc I have breastmilk that would’ve gone to waste and I can’t just go to the grocery store to replace that!!! This is so frustrating especially being on maternity leave with no income!! Two stars Samsung!! Two!! Had it not gone out… maybe 5!!!

We love our new refrigerator! It is sleek and eye catching. The glass panels are easy to clean and leave zero streaks, making it the perfect choice!!

Make sure you measure your space because the doors open wide only returning because it hits my wall when door is open other than that I will recommend Samsung refrigerator side by side

We love our new refrigerator. It not only looks beautiful, but it works efficiently. We are happy with our purchase and the great customer service we received while choosing our refrigerator. Our sales representative was very knowledgeable and helped us with every question. Thank you.

Love our new fridge. Two sizes of ice are a hit with the wife and kids. Favorite part is the self refilling water pitcher. The fridge is WiFi enabled and connects via the SmartThings app. Initial delivery after the purchase was over a month out. Kept checking and suddenly became available a week later and was delivered 3 days later. Couldn’t be happier. Prefer this over French doors for function and price.

love it, my family is super happy. The smartThings Settings it’s my favorite

Absolutely love this refrigerator! The beverage center is amazing it’s hidden on the inside!!! This comes with a built in water pitcher, great if you love to infuse water with fruit herbs etc. it’s great! Also less finger prints is always a plus as I have 3 kids I’ve found myself cleaning the face of the fridge less from the water dispenser and finger prints unlike the last fridge. Last this fridge is spacious freezer too as well!

I love this refrigerator. Took me a little while to get the thing dialed in but now it's a new part of my home system.

Upgraded from a 25 cu ft to this 28. 3 inches makes a big difference. So far so great and at a great price.

Great fridge went through 2 other in a month before we got this one. Love the multiple ice maker as well

Fridge speaks for itself , worth every penny looks luxurious

I was sad when our 19 year old Kenmore Elite fridge stopped working. I was under pressure to find a good replacement, and you will find bad reviews on every brand. I took a chance on this Samsung and couldn’t be happier! My husband and I can’t find anything we don’t love about it!

Excellent - love the sleek design - especially that there is no handle protruding