Customer Ratings & Reviews

Is it possible to love an appliance because I’m in love with Sami, as we call her. I love the styling and features of this fridge from Samsung. First it is awesome that the water dispenser and ice maker on inside. Our old fridge foot nasty bacteria in water dispenser and family burned motor out on ice dispenser trying to get it to dispense ice when empty. The interior ice maker on this fridge is at adult chest level and makes 2 sizes of ice with a scoop !! Less chance of burning out motor!! Ice machine relatively quiet. The design of doors, shelves and drawers is great, the side doors can hold larger bottles like wine or juices/milk. Hands free doors are amazing once you get used to them but what a feature to reduce smudges! It looks high tech and modern and you can even load smart app to warn you if doors open etc. I used to have panic attacks that our old fridge doors were open because a couple times it did happen!

As the title of this review states, this is a unique refrigerator. I love that the ice maker is inside and the touch door automatic door opening feature is convenient. We had the traditional French door with a bottom drawer freezer. Unfortunately, it began to leak, and the ice maker no longer worked. Lastly, there is ample storage space in this smart refrigerator. We hope to have this for a long time, and it was worth the wait.

Beautiful, modern refrigerator. Its design, with an ice maker and water dispenser inside, is perfect for me. The glass always looks clean. I love my bespoke kitchen.

I am truly in love with my new Bespoke. It's very spacious. It makes the cutest little noise when I get ready to open it. I'm very happy!

Amazing! My wife and I love the style and functionality. Putting the ice and water system inside keeps the outsode looking sleek. The wifi connection would be the only complaint as you cant have WPA3 active or you wont maintain connection (Eero 6e router). Not a deal breaker, would 100% recommend.

This was a replacement for an older, larger Samsung fridge. I downsized a bit and miss some of the freezer storage, but I love the fingerprint resistant finish and the lighter size. The craft ice is nice, not noisier than usual. Controls are accessible and easy to use and the doors are easy to grasp with the auto pop-out feature making it even easier. I haven't used the beverage center yet, but it's really nice looking. Overall I'm very happy with the purchase.

Great fridge. Love the pleasing looking aesthetic. Very spacious, it can fit all your groceries plus more.

The most moderate and elegant looking federator that’s in my kitchen. It’s not even a fridge raider. It is a masterpiece you can change the panel covers out to match your kitchen. You can mix and match the panel covers. I prefer white right now because it symbolize the world is mines. Thank you Best buy.

Great refrigerator!! Looks so pretty in my kitchen ! Love love the ice cubes choices and the water dispenser inside. And so many other little things!! I made a great choice!!!

So far we really like this fridge. We like the two different sizes it makes for ice.

Beautiful Fridge! The doors will open if you just barely touch a sensor, great for handicapped or the elderly... or the lazy, or the easily amused! Auto-fill water pitcher is more satisfying than you'd think and you can add lemon or cucumber or whatever you desire to the flavor filter inside the pitcher. Unfortunately our fridge had an error that wouldn't clear and it was stuck on the coldest settings, flashing constantly, would not reset and the pitcher would not fill at all. But BestBuy happily accepted the return and we got another one (same model) and it's working great! Thank you BestBuy (we had dealt directly with Samsung and had a range delivered with damage and that was a painful experience, took over two. months and we still don't have a refund for that range and had to buy a new one while waiting (this is with Samsung directly, not BestBuy). BestBuy for the dubya!

Not the usual refrigerator, the sleek design made my kitchen looks so expensive! The white glass panels match with my kitchen cabinets. The sensor touch feature is so unique and hi-tech. Definitely, worth it. If there is any cons, the bottom drawer for the vegetable is smaller than the top drawer. I get it though, gotta find a spot for the filter.

We have loved the so far. I love the water container fills up in the door. So much room. Classy looking.

My whole family loves it. I was skeptical of side door freezer but this one is vary spacious on both freezer and fridge side. For the price it is way better than any side to side door fridge out there. The look is fabulous!!

Plenty of space, indoor water feature is great. The freezer keeps a tray of two different types of ice. It's also a smart fridge that links to your phone. It will send you an alert if the door is left open. I would recommend this product.

So here I am writing a review after having this fridge for only 2 years!! Bought June/2023 paid over $1600 for it and it is now Sept/2025 and both the fridge and freezer have stopped working!! Made a loud humming/buzzing noise prior to that! Of course I JUST passed the “2 yr” warranty mark!! The fridge itself is really nice looking and I can use dry erase on the front for notes, memos and grocery lists!! We kept it in the kitchen for daily use. The ice maker when it WAS working, put out regular cubes and “bits”!! The fridge has a water pitcher that refills on its own and an option to fill it yourself or fill your own cup or bottle up! Prior to this week, I enjoyed my fridge and had no issues but 2 years is too short to have an expensive fridge go out!! I really had higher expectations especially for it to be a Samsung product!! I’ll be paying to get it looked at and hopefully it’s covered under their 5yr “sealed system” warranty or their 10 yr “digital inverter compressor” warranty because I should NOT be having fridge issues after just TWO years!!! I had to go out and buy a back up fridge with working freezer bc I have breastmilk that would’ve gone to waste and I can’t just go to the grocery store to replace that!!! This is so frustrating especially being on maternity leave with no income!! Two stars Samsung!! Two!! Had it not gone out… maybe 5!!!

I love this refrigerator. The flat glad doors make it look classy. The beverage center is on the inside so it's very sleek and avoids the drips on the outside. I would definitely recommend this.

Had it for a week so far. It’s good, I like the features. I haven’t had a problem. Only complaint is shelves seem flimsy. One of them is bending inward.. we’ll see how long it last.

Really love the looks and the versatility / organization of the side-by-side Samsung bespoke refrigerator , that being said, the fan on the freezer side went out after 11 months. Luckily it hadn’t been quite a year yet so was still under warranty and Samsung came out promptly and replaced the fan . Waiting to see what may happen next or how long this refrigerator will last , you know they don’t make them like they use to. The refrigerator was at a very good price point so not expecting a lot overall ,,I still like the refrigerator very nice looking and serves it purpose.

love it, my family is super happy. The smartThings Settings it’s my favorite