Customer Ratings & Reviews

I've had this dishwasher for a few years and have constantly had issues with the drain sensors. Have had repairman to the house, and they couldn't figure it out. Worked good for a while and is back to the error codes. Had to renew the warranty to fix the machine.

Seriously the best dishwasher I’ve ever owned. I would never go back to anything else. My whole kitchen is Samsung and I love how it works with my smart home set up. I have never had a dirty dish come out of this thing. Definitely recommend.

It was installed on Wednesday and we used it today for first time. Used 1 hour wash cycle with unit being about 1/4 full. Items came out clean and dry. I think I'll use smart dry next wash to see if plastic and cup bottoms eliminate standing water on their bottom.

Amazing dishwasher and very pleased with how efficient and quiet it is.

It appears to do everything it said it would. More importantly, my wife has no complaints, YAY. Cuz thats BIG.

I have been a loyal Best Buy customer for many years, trusting this company for everything from small electronics to high-ticket items. I can say with certainty that my recent experience has completely shattered that trust. A recent issue with one of their premium products exposed a combination of defective merchandise, unhelpful customer service, and rigid policies that left me completely unsupported, despite being a long-term, high-spending customer. Attempts to request reasonable goodwill assistance were flatly refused, even when the defect was documented, widespread, and occurred shortly after the warranty expired. The “loyalty” I had assumed mattered apparently counts for nothing. This experience has completely changed my perception of Best Buy. I can no longer recommend them, and I will be reconsidering every past purchase in light of how they treat customers when things go wrong. Loyalty means nothing if a company refuses to stand behind its products or support its customers. I hope this review serves as a warning to others: premium products and long-term patronage will not protect you from being dismissed. I will also be applying this review to my previous purchases because the pattern of service failure extends beyond just one product or incident.

I don't know we keep having problem getting it to work right. The water never drained when finished washing. Though the machine really nice looking and very quite. I just wish it works the way it supposed to.

We used this item once to wash dishes. It performed well. After the initial running with no dishes there was water in the bottom for 3 days. I was concerned it would have water in the bottom after the cycle with dishes, but there was not. Thank you.

Very quiet!! Nice looking and the dishes come out looking very clean

Super quiet! I love the 3rd rack and it has a cool app too.

Generally a good experience. But all the drainage is in the back, so the installer had to hook it up to my garbage disposal which made it quite a bit noisier than expected. I love how dry it gets my plastics!

Not the best design for various dishes. It also is unfortunate the utensil bin has to be on the bottom. Drawer bin vs hang from door. But over all it cleans the dishes well. Just have to run more often which supposedly is better for water usage.

Best investment I have bought. Cleans and drys great.

Had this dishwasher for a few weeks now and absolutely love it. Performance, features and the resulting clean dishes all make this unit worth the price. The pop-out feature at the end of the cycle was strange at first but it makes perfect sense and is a good visual indicator (besides being notified via the SmartThings app) that your wash is complete.

Does a good job cleaning dishes and is extremely quiet.

Took a second to get used to it. Overall I like it, however a few pieces on the third rack (where you place silverware) have already broken off. I have no idea how as we haven't used it harshly and have been very careful. As long as more don't keep breaking, i'll survive. Overall dishes are cleaned when ran.

Worked well for just under 1 year. Warranty from Samsung was worthless. They sent a technician and refused to service the unit based on an incorrect diagnosis (in my opinion). Sending it to the junkyard. Moral of the story, be wary of Samsung appliances and especially so if they find loopholes in order to prevent them from having to fix a unit that isn’t even 1 year old.

So quiet! I cant even hearvit running. Cleans dishes well too.

Amazing. Very quiet, too. Doest exactly what it is supposed to do.

I bought this dishwasher about three weeks ago. Just got installed four days ago. Just ran my first load yesterday two hours and eight minutes for a normal load. It was very quiet compared to my last dishwasher, and it was quieter than the one before they just keep getting better. L O L.