Customer Ratings & Reviews
- Model:
- DW80B7070AP
- SKU:
- 6491912
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Dry Quality
Rating 4.5 out of 5 stars
- Cycle Options
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Bespoke Smart Dishwasher's quiet operation, excellent cleaning performance, and sleek design. Many appreciate the convenience of the third rack, ease of use, and ample capacity. However, some customers have expressed concerns regarding its reliability and occasional issues with the door. A few also mentioned long cycle times, size limitations, and improper installation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Samsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung dishwasher is excellent and easy to operate.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Auto open problems
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used 2 times. Cleans great & super quiet. Auto open leaves alot of water on door and it pours on both sides of doors onto my wood floor and bottom cabinets. Once I figure out how to disable this feature I'll update my review.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KirkM,
We are happy to know that this Samsung dishwasher cleans and operates inaudibly to your standards.
The Auto Release™ Dry function can be disabled. Turn to page 36 of this models user manual I have shared below for the complete steps in disabling the function.
https://downloadcenter.samsung.com/content/UM/202207/20220708144235390/FM_DW7000B_DW80B7070_AP_EN_MES_0314.pdf
We recommend having the Auto Release Dry function enabled for better drying results.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145388550 to help our team pull up your information.
Leo
- Pros mentioned:Cleaning performance
Looks nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, got the whole Samsung appliance set. Looks nice, installers were very nice.
I would recommend this to a friend Incomplete installation after 3 weeks of waiting
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original install was before Thanksgiving. Installer told me whoever built my home in 2013 did not know what they were doing. Should not be a cabinet between dishwasher and sink. Then removed old dishwasher (still worked but replaced because we got new range and microwave and wanted them to match). Fussed about entire install. When he left, i ran a load of dirty dishes for first time and the water is not draining. Now 3 weeks later and I still do not have a functioning dishwasher. Best Buy did not prioritize getting installer back out. The two day they had available I was not able to be home because my son had a sports tournament. Have appointment for 12/18
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of a reliable dishwasher. Allow us to help.
We recommend checking the link below to help you troubleshoot if your dishwasher is not draining. Please click on the embedded word.
Samsung dishwasher is not draining
https://www.samsung.com/us/support/troubleshooting/TSG01001363/
To provide feedback on the installation service you received, please get in touch with Best Buy's customer service department at P. (888) 237-8289, H. 24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151601045) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Cleaning performance
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New dishwasher.It works well everything gets clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
The quicker, Rubbish Dish Kicker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal Unit, I was impressed with the power and how clean my dishes are coming clean
I would recommend this to a friend - Pros mentioned:Noise level
Best dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet hard to tell if it's even running. It fit perfect into the space we add.
I would recommend this to a friend - Pros mentioned:Noise level
EV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet while operating!! Very good quality!!.
I would recommend this to a friend Ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I guess. Cleans dishes, but that’s a minimum requirement. The functionality leaves something to be desired. The open/close “handle” feels like it may break anytime soon. It’s also easy to accidentally turn on when opening it, which is annoying. The rack supports have been easily bent and deformed. The silverware holder doesn’t work well with our hexagonal-handled silverware. The setup has allowed for our forks to bang together enough to bend the tines. Ours, brand new, came dented and we had to file a claim before accepting it. I hope it lasts, but it feels cheap. Time will tell.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand the importance of having a fully functioning dishwasher. Let's get this taken care of.
Below is a guide to help you diagnose if your dishwasher turns on by itself.
Samsung dishwasher turns on by itself
https://www.samsung.com/us/support/troubleshooting/TSG01001916/
Please see pages 18 to 23 under the "Loading dishes" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202308/20230809164225409/North_America_DW7000B_WEB_DW0005_English.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147134256) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Noise level
Great dishwasher
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how quiet this dishwasher is and the fact that you can adjunct the middle rack.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans very well. Not sure I like the bottom rake . The sections are a little larger than I'm used to
I would recommend this to a friend - Pros mentioned:Noise level
Very quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet can hardly tell its running.weel worth the purchase
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well needed upgrade, well worth the money. Cleans our dishes super well.
I would recommend this to a friend - Pros mentioned:Noise level
Great dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy quiet. Washes very well. App is not particularly important.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Mrs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really excellent product cleans dishes nicely,i would recommend this
I would recommend this to a friend Very quiet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The latest addition to the smart home seems like something you dont need but there are some handy features. It keeps track of how many packs of detergent you have left and if you're out of rinse aid. The feature i like the most is one i hope i wont need and thats leak detection. If it detects a leak itll shut down the dishwasher and notify you in the smartthings app. That feature wouldve been nice to have with our old dishwasher.
I would recommend this to a friendSmooth delivery & installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation was very smooth and efficient. Installers additionally tightened kitchen faucet and recommended replacement of drainage tubing under sink and connected to garbage disposal to minimize any backup. Demonstrated how dishwasher works. Dishwasher exceeded our expected, we are glad we selected this model. Excellent representatives.
I would recommend this to a friend- Pros mentioned:Noise level
Very quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 2nd one. Its very quiet. You dont even know if it is running.
I would recommend this to a friend D/w
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought more than a dozen Samsung packages very happy with their product, and they stand behind it
I would recommend this to a friend- Cons mentioned:Reliability
Terrible buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid over $500 for this dishwasher and it went out after 16 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KariW,
We understand how frustrating that must feel, especially after investing over $500 in your dishwasher and expecting it to last much longer than 16 months. That is not the experience we want for you.
We'd be delighted to speak with you to provide assistance and discuss what options we can offer. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1152106733) to help our team pull up your information when you message us.
Have a great day.
-Diana