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    • Brand Response

      MrSamsung 

      July 1, 2017

      Larry,

      Thank you for purchasing the Samsung C24F390 Monitor. I am sorry to hear that you are experiencing dead pixels with your display.

      Samsung products are engineered to the highest standards of performance and quality and we back your Samsung with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. Please allow us the opportunity to diagnose and treat your product issue.

      To better assist you with warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~Samsung Solutions Samsung

    • Brand Response

      MrSamsung 

      October 27, 2016

      Monitor,

      Thank you for purchasing the Samsung C24F390FHN Curved Monitor. I am sorry to hear that you are experiencing difficulties with your display flickering.

      Samsung products are engineered to the highest standards of performance and quality and we back your Samsung C24F390FHN with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer. Please allow us the chance to diagnose and treat your product issue.

      To better assist you with step-by-step troubleshooting or warranty service, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~Samsung Solutions Samsung