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Customer reviews

Rating 4.4 out of 5 stars with 976 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.5 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 976 reviews
  • Pros mentioned:
    Large screen

    Rated 1 out of 5 stars

    Expensive and didn’t last a month.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this monitor even though it’s not the latest and greatest. Thank god I have until January to return it because it started flickering and now the bottom screen is partially dim. I like to game on one side and have my Mac Mini on the other. When I felt behind the left and right side of the monitor, it was pretty hot. I don’t think that’s normal. I’m in Limbo if I want to exchange it or just get my money back and find another monitor. I really like that I can display two screens at once. I don’t like spending extra for protection plan. But I’m afraid it might just do the same thing again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Anferni671,

      Thank you for sharing your feedback on the Samsung - CHG9 Series C49HG90DMN 49" Monitor. I am sorry to see that this model fell short of your expectations.

      Please reach out to us for assistance with your image quality issues.

      You can reach us via any of the below options:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      We look forward to hearing from you.

      Samsung Monitors Samsung

  • Rated 5 out of 5 stars

    High Grafics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I use it every day to do my day trading and for other businesses I do My friends are saving money to buy this same monitor model because they seen how efficient it is and cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor a month ago and absolutely love it. Easy to set up and looks really cool just sitting in my office. The display is amazing and having multiple screens is as well. Highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, nice monitor, I recommend it. Make sure you have a desk with good depth as you will need to set back further than when you use a regular monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Monitor!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving it! SO glad i bought it! great for gamers, browsing and office work! I highly recommend it! Great Buy! BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best productivity monitor for me!! The only problem is to find a inexpensive monitor arm for this mammoth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best monitor money can buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually pleasing. Solid screen and does exactly what I need it too. Clean design and functions as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    98 Inches of Screen Real Estate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these monitors at GREAT prices. I am now enjoying my dream home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow Monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is amazing. I could not be happier with this monitor and how it draws you into you work. Great buy and it is huge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these. No issues. I am not using them for gaming just some intense work and a little coding. So far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    DEFECTIVE!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is defective and Samsung still sell it as is. As I have been using mine for less than two years and it has been a pain getting in front of my monitor to start working and I cannot. Trying to fix a monitor when you have a meeting first thing in the morning is outrageous. It will show up like it is cracked then resolved itself after a while. This is an expensive monitor. Save yourself the trouble and buy something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best curve/49’ monitor in the market. This is my second purchase in less than 3 months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed. Terrible support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until the warranty expired. Now, the left half of the screen is dead and the right half blinks slowly between black and white. Samsung support is of no help. They even went as far as asking me if it was powered on! For a monitor of this price, it should have lasted MUCH longer. Very dissatisfied Samsung customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Q9 49inch monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung needs better QC - unacceptable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you feel like the whole world is against you, but in this case it’s just Samsung. I exchanged not one, not TWO and ultimately will be returning the THIRD for dead/stuck pixels. Come on, is this a joke? The box and monitor weigh almost 40lbs and I had to make three trips for this debacle - it’s 2019, completely unacceptable to have this level of poor QC. The picture quality is decent and nice and bright, and I would maybe keep it weren’t for the stuck pixels - but I spent 1 hour trying to get the 144hz refresh rate to run on my PC unsuccessfully on the third one. I’m calling it a day and staying FAR away from Samsung going forward - buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Manzoola:

      Thank you for your feedback on the Samsung C49HG90 Gaming Monitor I am very sorry for the issues you have encountered, and understand your disappointment. Your user experience is very important to us and will be shared with our teams.

      If there is anything we can do to further assist you and improve your product experience, please contact us and speak with a Samsung Customer Service representative.

      You can reach us via any of these options:

      1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung greatly values our customer's feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.

      - Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and excellent for my everyday coding demands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good,good graphics,amazing monitor. ...

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    49” Samsung Monitor Display Sucks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor was great,…… until it wasn’t. After less than 18 months the display board went south. Best Buy won’t fix it, and neither will Samsung. So I have to reach chase my tail and reach out to a 3rd party repair service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great Monitor for any gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son's Christmas gift. He absolutely loves this monitor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this monitor mainly for work (looking at multiple excel files at once). It failed on me after 1 year of use. Samsung no longer had the parts available to fix the monitor. I didn’t get extended warranty because in my 30+ years of owning computer equipment never in my wildest dreams would I expect a monitor to fail in such short amount of time. I have old monitors still running after 20 years. After doing further research on this monitor I’m not the only one to experience issues. This issue all comes down to poor workmanship. I won’t be buying any Samsung product again.

    No, I would not recommend this to a friend