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Customer Ratings & Reviews

Your price for this item is $84.99
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Customer reviews

Rating 4.5 out of 5 stars with 1251 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Duo 12W Qi Certified Fast Charge Wireless Charging Pad's ease of use and compatibility with various devices. Many appreciate its compact size and sleek design. However, some users note challenges with placement and alignment for optimal charging, and a few mention noticeable fan noise. The price point was also cited as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,251 reviews
  • Rated 3 out of 5 stars

    Good quality for what it does.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product but it would NOT charge either fitbit watches. The tablets would charge but not fast. Either tablet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just OK

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side the Cell charges on works good. However, the side you charge your watch on you have to center it just right or it will not charge; this can take some The side the Cell charges on works good. However, the side you charge your watch on you have to center it just right or it will not charge; this can take some finagling or take several attempts. or take several attempts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but doesnt work with galaxy gear 2 watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but doesnt work with galaxy gear 2 watch. Would recommend if used with newer watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I charges quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user friendly . It can only use the type C that came in the the box to charge. Things need to sit just right to charge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alright but others out there are way better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't buy again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh a night fan of this charging pad, had to adjust phone to a certain spot to actually get a charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a charger for watch so I got this. Have to get it to just the right position to charge both phone and watch.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Vileriousjoe, thank you for sharing your experience. We value the feedback! ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Fast charging? Lol Nope!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last Tuesday afternoon. I then had to go out of state on emergency Wednesday night. I wish I took the packaging because I would of returned it MUCH sooner. This charges SO SLOW! At one point, I saw it would take my phone 4.5 hrs to charge and that is with phone out of the case. I then bypassed the charging pad to see how long it would take direct connected....2 hrs!!! I knew there is a power transfer loss due to being wireless but this is awful. I spoke with a friend about this. He mentioned experiencing the same issue with wireless charging pads from different brands. I just returned home. My 1st errand was returning this product. So sad because I love the concept!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't charge very fast...I end up using my tethered charger more and you cannot use this if you use Popsockets!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bulky on my nightstand. Charges pretty fast and works well with both sides being used.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work well with my watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an ok item but needs a longer cord and didn't work well with my apple watch.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Vivm, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    Does not function well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe mine was defective. The larger fast charger doesn't function well. I commonly wake up to my phone not fully charged and a message that charging was paused or that my battery was draining faster than charging. Used with a Note 10+ and Galaxy Watch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    1st on have out in 4 months

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one gave out in four months replaced it and now this one is giving out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dual wireless charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent wireless charger but has a hum to it when it's charging

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Note10, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001490/#wireless-charging-pad-is-making-noise) to an article that will help you troubleshoot the charger making noise. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    It was ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing different then cheaper ones,you can get on amazon or walmart honestly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it would not hold a charge thru my phone case. Not worth the purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great just burned out already

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this long and im already having to replace it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not pleased with it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this doesn't hold a charge. It only lures when plugged. Can't see if it needs charged. I unplugged and plugged it right back in to see the lute colors and they lie up the same as it did when it was not charged. There is no way to get the lies on. Not happy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't able to use with my watch, I need a tutorial

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Chelle, thanks for reaching out! This charger can charge your Samsung smartwatch. Gear S3, Gear Sport, and Galaxy Watch can charge in the same location as your phone by simply placing your watch on the charging pad. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Really a fast charger!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger that your phones come with are faster than this device!

    No, I would not recommend this to a friend