Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $84.99
Clearance
The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1251 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Duo 12W Qi Certified Fast Charge Wireless Charging Pad's ease of use and compatibility with various devices. Many appreciate its compact size and sleek design. However, some users note challenges with placement and alignment for optimal charging, and a few mention noticeable fan noise. The price point was also cited as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,251 reviews
  • Rated 2 out of 5 stars

    Not dependable

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I could charge my phone and watch at the same time. It was a waste of money. It took forever to charge anything.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello REvgran, we apologize that this has been a less than ideal experience. Wireless Fast Charge is compatible with the Galaxy Note5 and Galaxy S6 edge+ and later models of the Galaxy S and Galaxy Note series. Standard charging speed applies to other devices including Galaxy S6 and Galaxy S6 edge. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    It charges pretty fast!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I don't care for the fact I have to take my case off because it doesn't charge face down and I have a pop socket on the back

    I would recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 1 out of 5 stars

    Liked the idea.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone and especially the watch has to be set on there perfect, otherwise they won't charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    broke in less than a year

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great while it worked. We have been using it since Jun 11th, the larger charging pad no longer works.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch side never worked. And the phone side occasionally worked. It is in a box somewhere collecting dust

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Should have stuck with the wall block.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not what I expected. I keep it on my nightstand and if I bump the stand and the phone moves a little it stops charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    does not last

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the charger because my cat chewed my watch charger and I liked the idea of charging my phone and watch. The large charger stopped working within about 5 months of owning it. It takes forever to correctly position my phone or watch on the small charger in order to get them to begin charging. The concept behind the charger is great, but the quality is terrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this charger until the phone charging pad just quit working in less than a year of use!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wiresless Charger

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to charge. You have to basically remove your phone a few times before it will connect to your phone to charge.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TeeH, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    DIED IN A FEW MONTHS

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a few weeks and then I would have to unplug and replug it in for it to charge anything. Also, you can not use another wall adapter as it will only work with the one that comes with it. After it started failing I tried another samsung adapter and it would not work at all. Sorry Samsung - great Idea, horrible QA

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Fan

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very difficult to charge you phone and watch on this charger. I returned it and bought a different one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work with apple products. Had to return. Box said you could use with apple products.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Duo Wireless Charging Pad was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 2 out of 5 stars

    disappointment

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the high price it was a disappointment, as it takes a long time to load.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only for samsung

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased but not working with Apple products i think only worked with Samsung products

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger did not charge any faster than a standard wall cord. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked until today

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to have to return this product. the phone part of the charger is not working after a week.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    would not buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to get both phone and watch to charge. Will not recommend to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very slow

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes for ever to charge watch and phone, sometimes it just stops charging

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth 75$

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this charger takes a while to charge phones not worth the 75$

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have gotten a defective unit, so I had to return this. On two occasions within the first week I owned it, I had both my phone and new galaxy watch 3 on the charger, confirmed that they were sitting in the correct spot, and woke up the next morning with one of them dead.

    No, I would not recommend this to a friend