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Customer Ratings & Reviews

Your price for this item is $84.99
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The comparable value price is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1251 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Duo 12W Qi Certified Fast Charge Wireless Charging Pad's ease of use and compatibility with various devices. Many appreciate its compact size and sleek design. However, some users note challenges with placement and alignment for optimal charging, and a few mention noticeable fan noise. The price point was also cited as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,251 of 1,251 reviews
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Samsung wireless charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. works well especially when you have bought the watch and phone or buds

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Extremely fast charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges my s10 plus in about an hour and a half. Literally just as fast as plugging it in. Best wireless charger out there for your s10

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Works for android and iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charges my Note 10+ and my IPhone XS Max at the same time. It works through otter boxes on both.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger charged as promised. Great functional piece. A little on the pricer side but well worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 3 out of 5 stars

    Good when it's new and now experiencing charging i

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working perfectly when got it new. Now, the charging seems unreliable. You need to find the perfect spot until it detected the mobile was placed properly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 2 out of 5 stars

    Charges well but too finicky about placement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many mornings I wake up to find my watch didn't charge at all because it moved over a fraction of an inch. With my frontier s3 watch, it has to be perfectly centered on the watch charge pad or it doesn't charge at all. I feel like I would have been better off just keeping two separate chargers for phone and watch because I never had these issues with the factory charge dock. I feel like for this price, I shouldn't be able to have a single complaint about the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging the devices is very difficult to get them in the exact position required to charge. I would set the phone and watch in their respective places and both red lights would come on indicating that they were charging. However, when I woke up in the morning my phone did not charge at all. I found that if the devices were not positioned precisely in a specific spot they would not charge. Initially the red charging lights would come on and made me think that everything was good. After using for about 2 weeks I could not trust whether the phone/watch would charge or not. I ended up returning this item.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Jaygeo, I apologize that your experience with this charger was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Great for Note Horrific for Watch DON'T BUY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my Samsung watch (my 3rd) on March 30th. Purchased the charger a few days later. Great charger for my phone, but more than half the time it doesn't work for my watch. Red light on to indicate charging but it does not charge, or the red light doesn't change to indicate fully charged. Worse, the green light is on indicating fully charged and the watch has lost power...this morning the light was green watch was off and at ZERO! Waste of money. There is no reason Samsung can't make a watch that charges on the go...and this charger can't charge the watch sitting still on the nightstand 75% of the time. Another Samsung disappointment.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    not very good very dissappointed for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed it worked for 2 months then stopped very expensive for it and it don't work I am so up set as Samsung products work great

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t like phone cases

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my iPhone case. Use it now for other wireless charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnects during charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether charging a: * Note 9 w/Case * Samsung Buds * Samsung Watch They all disconnect and if you aren't careful you think you device is charging and it's not. This charger is horrible for dependability and seldom fully charges anything. I recommend plugging your device in to charge the old way. This is way to undependable.

    No, I would not recommend this to a friend