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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 248 reviews

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Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Value

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Family Hub 2.0 refrigerator's spacious interior, smart features, and large screen. They appreciate the convenience of the flex zone and remote access capabilities. However, some customers have experienced issues with the ice maker and compressor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 248 reviews
  • Rated 4 out of 5 stars

    Good frig so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the refrigerator for a couple of months but so far I'm impressed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been overall very impressed with this refrigerator. Hoping for more grocery delivery apps in the near future!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    State of the art

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it Cool he said as for me it’s well built the camera is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of option and keeps everything at the right temperature. Plenty of space and organizing options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks very good and the features are impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great humongous fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful, large capacity & the Family Hub has helped coordinate the minor (but major) details of my life. No worries forgetting my list now it’s synced to my phone or I can look inside the fridge while at the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge so far. The kids love playing on the tablet and our ring doorbell links to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this smart Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this fridge its user friendly and my family & friends cant get enough of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature , you can see what's on your fridge from market or when shopping at Costco

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, super cool features. Can’t wait to check it all out.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer space

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator and the special features. One thing I would like to see is more drawer space for vegetables, fruits and dairy products. Also a wider door shelf for large milk container.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high tech fridge and looks awesome, fridge perfoms great so far.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity issues

    Rated 5 out of 5 stars

    Elegant and functional simultaneously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and gorgeous to look at. The only problem I have is connecting to the refrigerator via iPhone with the latest iOS. No problem via my S7.....go figure....still figuring it out...last resort is to call Samsung support....

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refeig. Not just because of the touch screen. Like the 4 doors and use of changing one door from freezer to wine cooler or another refrig. I listen to music while in kitchen and have pictures displayed on my the touchscreen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great! It’s cool as all get out, & a conversation piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll try it out but I think I’m going to like my new refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. We have enjoyed it. it looks good in our recent remodel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful fridge, less space than I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is genuinely beautiful, which is weird to say but it's the first thing people comment on in our kitchen. The screen is eye catching and the dark stainless is really nice. The downside is, Samsung wants all your data (contacts, history, etc.) just to use the app where you can see your fridge and doesn't really support many third party apps. It ends up being much less useful because I am not comfortable with Samsung seeing everything. The shelves are also strangely spaced and we never have enough room for more than a big bottle or two. Otherwise, it has worked really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Tech Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great high-tech refrigerator. Enjoyed the customer service too!

    I would recommend this to a friend
  • Cons mentioned:
    Compressor, Ice maker

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant problems. Ice maker froze solid. Compressor went out and no one locally could repair due to special refrigerant used. And this on a replacement unit. Hi tech functions were nice other than TV broadcasting which could only broadcast to a TV in same room. What good is that?

    No, I would not recommend this to a friend
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