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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 248 reviews

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Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Value

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Family Hub 2.0 refrigerator's spacious interior, smart features, and large screen. They appreciate the convenience of the flex zone and remote access capabilities. However, some customers have experienced issues with the ice maker and compressor.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 248 reviews
  • Rated 5 out of 5 stars

    Best fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line refrigerator with all the bells and whistles

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Best fridge had so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to use all the futures to actually feel and appreciate it. Specious just would like the better sound system which I believe they upgraded it in the new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice a lot features and look nice every body like hhis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator comes with a lot of awesome features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really liking it....wifi tends to drop out now and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator TV Internet connection Excelant!,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, Best Buy service was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was an excellent product and at a great

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    I love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this freeze I can down lord the my all pic and I can see on the freeze and ili can listen my favorite radio and news and most amazing thing I see my tv show from my big tv to freeze when I working in kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this smart refridgerator. We've had it for about a month so far and we're still enjoying what it has to offer. I like being able to see in the fridge if I need to get more milk while at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever, don’t need anything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technology love the features a must have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Very high tech and very impressive looking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very impressive looking fridge and actually serves as a nice focal point. Love the Pandora and other apps. It is large and I really like the flex space. It gets much attention when we have people over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved this and so I purchased it for her!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity issues

    Rated 4 out of 5 stars

    Good but needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a iPhone it's not easy to connect . I still was unable to connect my husband bought the new Samsung plus and I had to create the acct from his phone .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 5 out of 5 stars

    I love my Samsung Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    27 years later I upgrade to this baby! It is perfect in every way! The guys that delivered it cut one of the lines BUT Best Buy is making it right for their mistake! Awesome Unit, I just love it!!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about the fridge. Water pressure on door is amazing. Only one draw back. This ice maker is the worst I’ve had in a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is something straight out of the Jetsons, it is so cool it does everything for you. I have already referred several friends in the Pacific sales representative to go get theirs

    I would recommend this to a friend
  • Pros mentioned:
    Flex zone

    Rated 5 out of 5 stars

    Great features in the new Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new Samsung refrigerator. The four doors with the flex zone is very useful. We really like the hub where our entire family can share calenadrs, notes and lists.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Awesome smart fridge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for something more than a cold box then this is for you. TV, Ring, calendar, cameras, pictures and more.. Awesome upgrade to a regular fridge...

    I would recommend this to a friend
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