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Customer Ratings & Reviews

Your price for this item is $2,700.99
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The comparable value price is $5,399.99

Customer reviews

Rating 4.3 out of 5 stars with 151 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 2.4 out of 5 stars

  • Value

    Rating 2.4 out of 5 stars

  • Ease of Use

    Rating 2.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Family Hub 22.08 Cu. Ft. Counter-Depth 4-Door Flex Smart French Door Refrigerator for its smart features, spacious interior, and stylish design. They particularly enjoy the large touch screen, the ability to play music, and the convenience of the flex area. However, some customers have expressed concerns about the ice maker's performance and the refrigerator's high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 151 reviews
  • Rated 5 out of 5 stars

    So far so Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator. The hook up was easy. It is a tablet on your refrigerator, a very big one. We only had it for a couple weeks. I love the room in the refrigerator. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best refrigerator ever period!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung family hub is truly remarkable outstanding and by far the best refrigerator I ever seen the features are amazing too many to list

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung refrigerator. Its built very nicely and has amazing functions on it. I love that you can take a picture of whats inside the refrigerator, makes shopping much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic refrigerator with a lot of options!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the flexibility of the zones and the ability to check inside the refrigerator remotely using the app. Lots of features we didn't realize we would appreciate until we had them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth the money with its triple cooling system, great led lighting and easy to clean spaces. I didn't think I would like the fancy computer but after using it I just love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    v good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line refrigerator.internet web browsing superb the front milk container is too small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm obsessed with this refrigerator. The apps on it are great and work very well. Guests are always impressed when they see all the features. Definitely with the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sleek, classy look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like everything in refrigerator, cools fast, no noise, easy to use apps and great calendar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, love the apps and music. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT REFRIGERATOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR LOVE THIS ITEM. HOOKED UP A BLUETOOTH SPEAKER AND LISTENS TO PANDORA WHILE COOKING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung family hub is amazing. It took a little time to connect the technology, but now that we have that part done everyone in the house uses the notes and lists

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the best most advanced one I've ever owned or even seen before. I love being able to view the contents while I am away from home.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Poor Design

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, we've only had our Samsung for 3 years now. As of today, the freezer stopped freezing. The ice maker doesn't work. It's a nice refrigerator and we love the electronic interface, but Samsung forgot the most important part of a refrigerator - that it keeps food cold and dispenses ice. Buyer beware. We have friends who bought the same unit and fortunately for them, they bought the extended warranty. After many many repairs, they got a full refund from the store. For us, we will just junk it and go by a different brand as I'm not sinking any repair money into something so poorly designed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator it's very helpful and modern, I definitely recommend this to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is great only had it a week but really cool features and our whole family loves the hub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good size, and looks beautiful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been looking for a refrigerator, for a quite time., but the minute i saw this refrigerator, i knew this would be mine. I love it.Looks amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is very cool freezer.. but the tv mirroring is only with the samsung tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excited to get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing Refrigerator and we are looking forward to getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator in the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I ever had, and the most sophisticated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love fridge wish it had more apps and could be a little more space

    I would recommend this to a friend
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