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Customer Ratings & Reviews

Your price for this item is $3,599.99

Customer reviews

Rating 4.6 out of 5 stars with 394 reviews

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90%
would recommend
to a friend
Page 1 Showing 1-20 of 394 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome kitchen

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    Posted .
    Owned for less than 1 week when reviewed.

    Our kitchen was just remodeled and this family hub refrigerator add an awesomeness to our kitchen. We really like the family hub, the SmartThings apps and the inside fridge pictures function. We were able to integrate Alexa to the hub and playing my favorites playlist songs while cooking. The fridge started to make ice after about 12 hours. Our kitchen was just remodeled and this family hub refrigerator add an awesomeness to our kitchen. We really like the family hub, the SmartThings apps and the inside fridge pictures function. We were able to integrate Alexa to the hub and playing my favorites playlist songs while cooking. My kids like the whiteboard while drawing and writing remind notes, no more extra papers attached on fridge. The fridge started to make ice after about 12 hours.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ghis, I am so glad your new Samsung Family Hub Refrigerator is looking good. I hope you enjoy the unit as much as we enjoy reading your feedback. Welcome to the family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    What’s for dinner

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    Posted .
    Owned for 3 weeks when reviewed.

    This has been a welcome addition to my kitchen. I am still learning all of the features. With my limited interaction, my favorite things are the camera view of the contents, the meal prep ideas, the local weather, and it interacts with grocery deliver service. It can also suggest meals with the current contents inside.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Buy!

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    I let me kids pick out the fridge for our new home and this was their choice. It’s very interactive and they love it. I wish it had more interior space but I did get the counter depth version so it is smaller. Overall, it’s a great buy if your tech savvy as you can add items to the calendar, cook via the recipes, listen to music, make notes/ grocery list and more.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome fridge and worth every penny

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    |
    Posted .
    Owned for 3 months when reviewed.

    The reviews on this fridge were kind of mixed so I wasn’t sure if I should have purchased this or not, but so far so good! I love this fridge it’s actually super cool! All the apps on the door and all that it does is unlike any other fridge. I’d say it’s worth every penny but I’ve only had it a short time. So far it’s awesome!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JayDJade, we are so glad to see that you are enjoying your new Samsung Refrigerator and I really appreciate you taking the time to share your review. Welcome to our Samsung family. ^Brad Samsung

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Perfect for our kitchen

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    |
    Posted .
    Owned for 1 month when reviewed.

    Perfect for my kitchen, so roomy where you can place all your food and beverages

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐

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    |
    Posted .
    Owned for 1 month when reviewed.

    I'm so happy with my purchase. We love this fridge and the kids can't get enough of the family hub. It's perfect. The delivery and installation was fast even earlier than expected.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung family hub

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    |
    Posted .

    We have recently purchased the refrigerator, and loving it

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Pretty cool fridge!

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    |
    Posted .
    Owned for 1 week when reviewed.

    This is a pretty awesome fridge, the entertainment hub on it works well. Everybody wants one after they have played with it. Its counter depth, so its not very deep. No problems with it so far, pretty happy with this purchase!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    ....

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    Posted .
    Owned for 3 weeks when reviewed.

    I like everything in this fridge, tell me what's inside, tell me what's missing , show me my cameras ring , and the best I can access by phone !

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Game charger

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    Posted .
    Owned for 2 weeks when reviewed.

    This refrigerator is game changer. The app and multimedia are reasons to get it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Worst Refrigerator Ever.

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    Posted .
    Owned for 1 year when reviewed.

    I bought this refrigerator in December 2020. Around November 2021 it started to have issues with temperature. Not cooling. I called samsung warranty 1800. They created a ticket for a third party technitian to fix it. They never showed up. I had to call again and they sent me another technician. They came, told me they have to order parts. Took another week or so, came back, "fix" it. 4 weeks later the refrigerator started having the same cooling issue. I called 1800 number. A guy from India told me that the warranty was expired. This refrigerator is only one year old. I had my previous refrigerator for 15 years and never had any issues at all. My food got spoiled 3 times because of this junk. DON'T WASTE YOUR MONEY!!

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent Fridge

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    |
    Posted .
    Owned for 1 month when reviewed.

    This is an excellent piece of technology . Great quality and unique way of keeping up with technology. Just like having your cellphone on your kitchen. Linked with your smart devices for an excellent way of keeping your home smart

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung Appliances

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    Amazing fridge. Went with the four package appliance bundle from Samsung for my kitchen remodel. Highly recommend

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome

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    |
    Posted .
    Owned for 1 month when reviewed.

    Great refrigerator, the application works very well, the ice maker is noisy, they must make better distribution of the slats so that some products can be stored upwards but over all it is a great machine

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Perfect !

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    |
    Posted .
    Owned for 2 months when reviewed.

    Nice counter depth fridge. Amazing technology. It’s a perfect fit in our kitchen. So happy we made this choice.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Dissatisfaction

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    |
    Posted .
    Owned for 1 week when reviewed.

    12 days of purchasing this product and not impressed at all. The water dispenser leaks constantly. Processing return or swap for one that doesn’t force me to mop the kitchen every day.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Digital display, Family, Fun

    Rated 5 out of 5 stars

    Love the music and pictures in the HUB

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    Luv the fridge in every way size shape color function etc and the hub screen is fun my family is already in luv with the pictures slideshow and the pandora and the groceries list etc

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    DON'T DO IT!

    Posted .

    It's very pretty to look at but broke down 7 months after purchase. It's always leaking and just all bad. Don't waste your money, do your research and buy another brand.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Adriana,
      I see that you are experiencing issues with your Samsung Refrigerator leaking water and Understand how much of any inconvenience that can be. I would love to offer some assistance to ensure you machine is working properly. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143282086. We thank you for being a part of our family and thank you for choosing Samsung. ^Brad Samsung

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Family, Features

    Rated 5 out of 5 stars

    I love it!

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    |
    Posted .
    Owned for 3 months when reviewed.

    I love the refrigerator! The family hub is very convenient as a family calendar and the ability to stream tv as well as listen to music is a very nice feature.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Excellent Item

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    Posted .
    Owned for 1 week when reviewed.

    We were little skeptical with the price being so high. But it is worth the price, I like the counter depth as it fits perfectly in my kitchen. The sound is loud, the display, and touch are great. Has a lot of features and we are learning to use it. it came up with Ring pro doorbell. Works perfectly with the fridge once set up. Delivery and set up was good. Love the Flex zone a lot of room in freezer. Only wish inside side self were a little bigger to fit 2 gal milk. Almost 3 weeks since purchase, no issue with fridge or ice maker.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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