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Customer Ratings & Reviews

Your price for this item is $3,999.99

Customer reviews

Rating 4.3 out of 5 stars with 92 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 3.8 out of 5 stars

  • Value

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Family Hub refrigerator for its innovative features such as the tablet, camera, and family hub. They appreciate the spacious interior and stylish design. However, some customers have expressed concerns about the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 92 reviews
  • Rated 5 out of 5 stars

    Amazing for smart homes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge does it all!! Music, recipes, news, weather. It even connects to my ring doorbell! I can see who's at my door from my fridge screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing refrigerator with a cool screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing and going through a few refrigerator options at that store, our salesperson was able to identify what we were looking for on the website. After the installation of our product in our home, we have found so many interesting ways to use the new refrigerator than we ever thought possible. This is a good refrigerator if you are into tech and have a connected home and have a busy lifestyle with children.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Love the water pitcher on inside. Plenty of room. Get so many compliments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional fridge with technology to boot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge and freezer are spacious, sleek and functional with an exceptional bonus of an integrated computer. The functions available are fast, relevant and useful while all the while being fun. Cannot say enough good things about the flex space drawer and the freezer is spacious as well. Excellent investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love love this fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge is wonderful. Love all the apps and everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator out there

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I have ever owned. Too many things to list that it does, here are a few, notifies you when your milk is 3 days from expiring, create a shipping list, sends to your phone , watch recipes, tv, listen to the radio. Connect your Ring devices, see who’s at the front door, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the refrigerator. Step up from the Quattro.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has all the bells and whistles. I like the appearance and the stainless steel on the inside. Also the convenience of the center drawer is a plus. I was disappointed with the dent in the drawer and the fact that I have to wait for a replacement. Also I had to ask the deliverymen to take the plastic out of the inside of the unit and install the shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very good and perfect design and I would recommend this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love this refrigerator, it looks great and has so much room.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    very happy with the purchase and looks and works g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and the hub is a must have. very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I luv this series of Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is futuristic in technology a great addition to my new kitchen remodel, my wife convinced me to spend the xtra money for this particular series have to admit well worth it. Beautiful interior stainless steel trim much more sturdy than the plastic. Luv it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly the Family Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Samsung Family Hub refrigerator is as advertised. State of art computer technology meets a great functioning refrigerator technology that is sleek! Family loves it - functionality is amazing and can be used to connect other appliances in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see only one problem. It should be more clear information how to connect iPhone. Also would be very beneficial, if Best buy provide service to setup refrigerator's computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology Driven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge for 3 weeks now, I have my doorbell connected to it, my Samsung tv mirrored to it and music synced up. I can do more in the kitchen with music and tv and watching my front door. This fridge was a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy on making this purchase. like the features like the built in camera which shows what you have in the fridge. also has a self fill water jug inside the fridge. Just love it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family hub refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the options on the fridge. The only downfall so far is the interior freezer drawer comes off the track on occasion.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Icemaker keeps freezing over

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I purchased the GeekSquad Protection on this product. However, the ice maker keeps freezing over and have already had it replaced once. Less than a year later, I am submitting another repair request for the same issue. I would NOT recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Family Hub. The smart technology makes it fun to play music or watch TV while I’m cooking. The cameras are great for when you’re at the grocery store and can’t remember what you need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use love the color Grat family hub the twin cooling work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your into technology this is the fridge for you. Little smaller interior space but compact enough for 2-3 people.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's fantastic to hear that you're enjoying this refrigerator. Thank you for being the best part of Samsung. ^Lo Samsung

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