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Customer Ratings & Reviews

Your price for this item is $3,999.99

Customer reviews

Rating 4.3 out of 5 stars with 92 reviews

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Rating by feature

  • Quality

    Rating 3.8 out of 5 stars

  • Value

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Family Hub refrigerator for its innovative features such as the tablet, camera, and family hub. They appreciate the spacious interior and stylish design. However, some customers have expressed concerns about the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 92 reviews
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Garbage disposal or Fridge?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give "0" stars, I would. Icemaker has failed on at least a half a dozen occasions. Geek Squad, when they do show, come out and fixes it for a month or two and then it fails again. I can't understand how people rate this fridge a 5. We've had it for three years now and are looking to join the class action suit against Samsung. This product cost over 5 grand, and it's a very expensive paperweight to say the least. I am done purchasing products from Best Buy, and I am done with their product replacement plan. It's not worth the paper its printed on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Family Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love stainless steel fridge - got with aluminum walls inside over plastic for health reasons.Love how I can see what is in my fridge from the app!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great start to smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the calendar app and having recipes ready at a drop of a hat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeee that i can youtube and cook at the same time i love all the features!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic job in installation and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and extremely satisfied witb the producg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magical Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the touchscreen on the front, and the connectivity with my phone, I absolutely love this fridge. Makes life easier.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Good box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good box but the ice maker is junk. I have bought two of these and the ice maker went bad in both of them. They replace them and they go out again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge!! We love this at the house. Great screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrig so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good refrigerator so far. Would have liked to know that it takes a series 6 or higher TV to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with Refrigerator, took a while to get all the apps to work correctly but Refrigerator works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice keeps everything cool. Multiple layers of cool as well

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so glad you're happy, Layell! We hope you continue enjoying this refrigerator for a very long time. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great PRODUCTS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family are exited about this Refrigerator, it makes their life happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice unit, needs some refining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good appliance. The door storage is a little small and could use some work. The ice maker sucks, it simply can not keep up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, and it’s so pretty the food lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better model than the previous one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in testing with it, but seems to be very impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cold not have chosen a better appliance, works great and looks gorgeous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Functional and sleek. Good price for an excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve looked at this stove for awhile and glad I finally purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one more than perfect I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great one I love it it's a good choice I do recommend for any family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected out of a high end Samsung product..

    I would recommend this to a friend
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