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Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.5 out of 5 stars with 432 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Family Hub refrigerator for its smart features, including the family hub, spacious interior, and counter-depth design. They appreciate the fingerprint-resistant finish, camera, and tablet, as well as the music player. However, some customers have concerns about the noisy ice maker, small interior, high price, and short warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 432 reviews
  • Pros mentioned:
    Smart features

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is game changer. The app and multimedia are reasons to get it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Skippy, congratulations on your new Samsung Refrigerator. I am so glad you are loving the great features on the unit. We are so thankful to have you in our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Smart Refrigerator, the kids can’t stop playing with it. So much space and it keep me organized. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Wonderful Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this spectacular refrigerator. Is very spacious and easy to organized.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! I am enjoying the Family Hub, but still need to work on learning to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Small

    Rated 3 out of 5 stars

    Kinda small inside

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for a couple of weeks. Returned it for the larger model. Not a fan of the counter depth model, it was too shallow and didn’t fit much. Wasn’t a good fit for our needs. Otherwise, the fridge worked just fine. Had no complaints other than that. A big plus of switching them out is that the full size was was less expensive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity to all my other smart home gadgets is awesome. I like the huge screen. There's loads of spac e too!

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome refrigerator. My family friends and I are loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator and worth the price. Great fea.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. I installed myself after delivery. Shelves went in nicely. Doors attached cleanly. Fit the space as designed. Internet and electronic setup seamless. Recommend highly. Only drawback is that the 1 gallon plastic milk carton area in the door is tight for standard container. Not sure how the “bin” it fits in will stand up to repeated use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love it and may daughter too. Help me to relax hearing music until I am cooking

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    My smart fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and spacious refrigerator. The refrigerator has a lot of fictional shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    All around a super nice Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really Love this Refrigerator It has everything I wanted The family Hub is so nice So glad we finally bought it

    I would recommend this to a friend
  • Cons mentioned:
    Small

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was a bit small, so I have to return it and order a bigger one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung family hub

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge. Its great. Love the tablet in door. Very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the technology and the quality of Samsung fingerprint resistant I love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Amazing screen! Fit well in every kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge with many bells and whistles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge with many bells and whistles. The main thing though is the fridge gets items cold fast and freezes even faster.I love the download ability of my video and pics on the Home Screen to personalized it. The instructions aren’t very clear so I had to figure it out myself. You need the app on you smartphone and you also have to sync your phone to the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is wonderful. We didn't think we would use the family hub. But we do!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Everything was great, very happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth and what a beautiful fridge! So far no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read This Review- 2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s the catch: the inside is smaller feeling than your older fridges but that’s normal these days. The dripping does happen consistently but stops a few days maybe a week after getting it. What helps is to dump the first 3-5 gallons of the first water. Love it! My family uses the screen more than me, but the speakers are amazing esp for being a kitchen appliance. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator we’ve owned! Love to play music on it when cooking.

    I would recommend this to a friend