Customer Ratings & Reviews
- Model:
- RF22R7551SR
- |
- SKU:
- 6355746
Customer reviews
Rating 4.5 out of 5 stars with 432 reviews
(432 customer reviews)Rating by feature
- Storage Capacity3.8
Rating 3.8 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers admire the Family Hub refrigerator for its smart features, including the family hub, spacious interior, and counter-depth design. They appreciate the fingerprint-resistant finish, camera, and tablet, as well as the music player. However, some customers have concerns about the noisy ice maker, small interior, high price, and short warranty.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very Satisfied
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase! Ice maker is not bad! I was scared in the beginning, but it works fine for me! I agree when you throwing a party and need ice for 30 people then it might be too much for Samsung to handle. but day-today use it's just fine.
This review is from Samsung - 22.2 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
I love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. I shelves are as high as I thought they would be, but I love it. It keeps the my food just that way I like it. I love having a separate section for my wine..LOL
I would recommend this to a friendRated 5 out of 5 stars
Best Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with this purchase. This is an amazing product with very high quality. Features are rich. We really loved the LED Display and Sound quality. It brought so much elegance to our kitchen.
I would recommend this to a friendRated 5 out of 5 stars
Samsung the Best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator I've ever purchased. Quality product...excellent hi-tech features! The space inside is well designed and the freezer is fantastic and spacious. The service installation was friendly and professional.
This review is from Samsung - 22.2 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator. Easy to use and so much space. Delivery was fast in 2 days and when it came to install it. It was fast and very professional. Asked if we had any questions and was gone in 20 minutes.
I would recommend this to a friendRated 4 out of 5 stars
Good Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge but not sure it’s worth the extra money. If you want a tablet on your fridge then buy it but not really practical in my opinion and not worth the extra money.
I would recommend this to a friendRated 5 out of 5 stars
Nice features!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this model as a replacement for my previous Samsung refrigerator that had issues with the icemaker. I've had it for nine months and no issues so far. I like that it connects with my ring doorbell.
I would recommend this to a friendRated 5 out of 5 stars
Buy now think of the price later
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! The fridge of my dreams!! Love how organize my fridge is. The things it can do is amazing and so much fun for the family. All my appliances are Samsung and I’m happy with them all.
I would recommend this to a friendRated 5 out of 5 stars
So far, so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge looks awesome and has some cool features. The sound bar isn’t audiophile by any means but still sounds good in the kitchen. I like the gimmicks but I’m sure the novelty will wear off. It’s still a refrigerator, after all.
This review is from Samsung - 22.2 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friend- Cons mentioned:Expensive
Rated 3 out of 5 stars
Small Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly I am kind of disappointed by how expensive this fridge is and how little it actually holds. Screen is cool. Definitely not finger print resistant either.
This review is from Samsung - 22.2 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi attainre,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the refrigerator did not meet the required spaces needed and it picks up fingerprints. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
To know more about the product please see the specification guide:
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/french-doors/pdp/rf22r7551dt-aa/RF22R7551SR.PDF
How to clean your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF22R7551SG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144427130
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 5 out of 5 stars
Exactly what we wanted-
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this a month ago and we are very pleased with it. The switching from water to ice is a little slow, other than that everything works great!
I would recommend this to a friendRated 5 out of 5 stars
Awesome product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this refrigerator for over a week now, and it works perfectly. You have a limited number of apps to work with, but I don't see any issues with usability or craftsmanship. Would definitely recommend this frisge.
This review is from Samsung - 22.2 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Your positive review is greatly appreciated, JohnL! Thank you for being the best part of Samsung. ^Jecca
Rated 5 out of 5 stars
Great Refrigerator!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator. This is very easy to clean. You can listen to music while cooking, watch youtube and the kids can draw on it in the pad.
This review is from Samsung - 22.2 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! Has a great way to organize your groceries, keeps track of what you have and when it expires. The family hub provides recipes and uses items you have in your fridge to suggest menu ideas.
This review is from Samsung - 22.2 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great smart fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No major issues so far it’s a great fridge only had it for a couple of weeks now. I did have a issue with Wifi staying connected but I changed the channel that my WiFi was using and problem went away.
This review is from Samsung - 22.2 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new smart fridge My husband has pretty much linked our entire house smart devices to it And it works so much nicer than our old fridge
This review is from Samsung - 22.2 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product. The look is incredible and functionality the best on the market. I would recommend for anyone in the market for a counter depth refrigerator.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Only dislike I have is the filter went out faster than I thought. But other than that, great functions and easy to maintain
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 3 out of 5 stars
Samsung rf22r7551sg
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for 2 yrs and have had multiple issues with the ice maker portion of it. Besides that it’s a cool unit.
This review is from Samsung - 22.2 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Dandigga51,
I see that you are experiencing some issues with your Samsung Refrigerator ice maker. I would like to make sure that you have the best experience with your appliance. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143237542. We thank you for being a part of our Samsung family. ^Brad
Rated 5 out of 5 stars
Great smart fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've has this fridge for two weeks now.Weve encountered no issues. It's the best fridge we've ever owned. Thankfully it was on sale when we bought it. Has everything we were looking for in a fridge.
This review is from Samsung - 22.2 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
I would recommend this to a friend

















