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Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.5 out of 5 stars with 432 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Family Hub refrigerator for its smart features, including the family hub, spacious interior, and counter-depth design. They appreciate the fingerprint-resistant finish, camera, and tablet, as well as the music player. However, some customers have concerns about the noisy ice maker, small interior, high price, and short warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 432 reviews
  • Rated 5 out of 5 stars

    Nice counter Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matched our expectations. Perfectly fits iur counter top location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator they have ever made. I highly recommend. The space is gray and the color amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the refrigerator as far as layout and it has plenty of space. Not really a fan of the family Hub. It’s not easy to navigate and we’re pretty techy, but this is not user friendly. Could use a lot of updates. If I would have known this before I probably would have not spent all the extra money to have the HUB.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jessica,
      Congratulations on your new Samsung Refrigerator. I understand you are having some concerns with your Family Hub and realize your experience has been less than ideal. I would love the opportunity to chat if there is anything way we can help. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143306640. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator, no complaints what so ever. The stainless is easy to keep clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product, though feel it a bit pricy. Works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I ever had it’s the perfect combination with all the technology and convince you need for your family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy the product and its functionality, operates effective and effecient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I especially like the beverage center and enjoy the family hub

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator. Many useful tech features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen does lag at times. Other than that the unit is great!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there LCDaITGuy, I appreciate you taking the time to share your experience with your new Samsung Refrigerator with us. I am glad to hear you are enjoying the unit. We thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Awesome new easy to use Technology

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Has nice tech that will be very handy plus some nice to haves with the Smart Hub.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flex zone is os really cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have great wi-fi but dosent connect to internet very well. Other than that it works very well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's LOVE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What started with needing a new fridge turned into replacing all but the stove due to this beautiful appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sam song

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to explain it smart system tries to take over all other devices

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung refrigerator. Exceeds my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hellooo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good..may come back once I've got some good use out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge. It looks great. Icemaker is small but not a deal breaker for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cool fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is not easy to control and connect to the fridge, we called Samsung and even they can't help on a good way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting for delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a great product, but waiting for delivery in a couple of weeks, so I can really put it to the test.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge. No issues!! Love the active weather screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deathstar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has lived up to its billing. Great looking up recipes and listening to music.

    I would recommend this to a friend