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Customer Ratings & Reviews

Your price for this item is $3,509.99

Customer reviews

Rating 4.5 out of 5 stars with 432 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Family Hub refrigerator for its smart features, including the family hub, spacious interior, and counter-depth design. They appreciate the fingerprint-resistant finish, camera, and tablet, as well as the music player. However, some customers have concerns about the noisy ice maker, small interior, high price, and short warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 432 reviews
  • Rated 5 out of 5 stars

    Great quality, fun accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Samsung fridge and we have no complaints. The big screen is a fun novelty for the kids. Best features are that you can stream music and connect with your Ring doorbell.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, IL2CA! Thank you for the 5-star product review regarding your Samsung Family Hub refrigerator. We are so happy that the beautiful design, quality performance with smart technology of this home appliance has arrived at your home. We appreciate you giving us details of your favorite features such as the big screen and the ability to stream music, as well as, connect to your Ring doorbell. May you continue to enjoy this unit for many years to come. Thank you for being a loyal member of the family of Samsung! ^Liz Samsung

  • Rated 5 out of 5 stars

    Lots of features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve just started to using the in fridge cameras , but our ring camera is setup to appear on the screen when there’s someone at the door. Still learning the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent overall design.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Looking forward to using this uniquely designed refrigerator for many years to come. The built in technology is amazing and adds a great valu to our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great and works well. We love the digital platform where we display pictures, leave messages, hear music, etc. I never knew a refrigerator could be this much fun!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wife and kids love this fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it will do. However we still need to install the ring door bell camera so we can see how it works from the fridge screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many great features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still learning all that it has to offer, but we love the inside camera and our favorite part is Pandora playing while we are cooking! The ice is soft ice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Christy. Samsung is happy to hear that you're getting great use out of the fantastic features offered by this Family Hub refrigerator. Thank you for being a part of our family. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great fridge, very high tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome refridgerator. Initially, we wanted the 3 door cheaper version, but after deciding on the counter top model, we saw this option and fell in love. This is a techy persons dream fridge. You can do so much from the tablet, including sending things to my Samsung Stove. Great tablet and totally worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator with lots of space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this fridge for a few weeks and so far so good! It had lots of space and compartments. Love the interactive screen with many apps and features.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. Looks high end, cools nicely, plenty of room. The screen is very nice. Speaker sounds good, plenty of customization that is nice to have. Wife can now check my work email and know what I have going on while I work at home! I say the price is a bit high. Ice maker is ok. Could be better or do round ice.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker, Small

    Rated 3 out of 5 stars

    Samsung Family Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very small on the inside, not a lot of space for a family of 5. Ice maker jammed up the first week which we learned is common with this fridge. Otherwise it looks great, computer on front is great for music, grocery lists etc.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Pamela, I would like to say congratulations on your new Samsung Refrigerator and thank you for pausing your day to write a review. I do see that you have some concerns with having space in your unit and would like to help optimize that. See link below:
      https://www.samsung.com/us/support/answer/ANS00084845/
      If you need any assistance with your unit, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143514237. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Fun and stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to buy a water line kit, but easy set up and works great. We love all the features of it. Great for entertainment, hosting, shopping, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Spacious

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Very spacious and love the design.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box item and it was in a good condition, a few dings but not end of the world. We love the family hub touch screen and the flex drawer feature which houses all our adult beverages! The top drawer of the freezer part gets stuck sometimes and just need to put some effort to move it. Overall great buy for a modern fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SMART FRIDGE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very functional and aesthetic fridge. lots of fun and useful tools to play around with on the screen. no problems with the ice dispenser.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I couldn't agree more, R911! This refrigerator has so many great features. We're happy that you're enjoying them all. ^Jecca Samsung

  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    loving it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fun of the purchase was a little dimmed by the delivery truck doing pretty major damage to the house, but its a product review....the family hub has great features, were having a little trouble getting used to the size (we had to downsize because of the size of the doors in our home, again, not the fridge's fault) seems well made, the color is gorgeous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice features. Love the Hub!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no issues. Beautiful and high tech. I bought the extended warranty to protect my investment. Delivery was quick and no damage.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sounds like you've had a great overall experience, JOECOOLY. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Hublife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the ice maker, so far so good, the freezer is smaller than I like, other than that, I’ll work with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE THIS REFRIGERATOR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was more than I expected, I have only had it a very short time so we will see how it goes, but so far so good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey kros! We hope you keep enjoying this refrigerator for a very long time! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love love this item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting this item since forever finally purchased an I love it

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    I can’t say enough how much love this refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite feature is the Bluetooth. I can play music while I’m cooking. Instead of putting pictures with magnets you can download pictures. I love the recipes and the pictures of what’s inside, I love everything about this refrigerator. It was a little costly but well worth it in the end.

    I would recommend this to a friend