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Customer Ratings & Reviews

Your price for this item is $3,599.99

Customer reviews

Rating 4.5 out of 5 stars with 432 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the Family Hub refrigerator for its smart features, including the family hub, spacious interior, and counter-depth design. They appreciate the fingerprint-resistant finish, camera, and tablet, as well as the music player. However, some customers have concerns about the noisy ice maker, small interior, high price, and short warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 432 reviews
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with many options, love the camera that allows you to view it from anywhere

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that you're enjoying this fridge and all its fantastic features. ^Lo Samsung

  • Pros mentioned:
    Family hub, Spacious

    Rated 4 out of 5 stars

    Love the hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family loves the hub which displays our calendar of daily activities along with our favorite family pictures. The space of this fridge is perfect for our family of 4.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Smart features

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart refrigerator. I can listen to my favorite radio station in the morning, watch YouTube, kids can draw, listen to Pandora, Spotify, Customized family pictures, etc. it is more than a Fridge. I’ve recommended it to friends and families.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      You're so right, AvantGarde2! This refrigerator has so many amazing features that are great for families. Thank you for letting Samsung be part of your family. ^Jecca Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge love the features! The style look sleek and modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never thought I wanted tech in a refrigerator...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...but wow is it impressive! We use the small speaker to play background music from Pandora while we cook, and the notepad to show reminders. It is nice to see weather at a glance, and the random recipes are really cool. I am 100% sold on this fridge, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Beautiful Modern and Warm Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Samsung Smart refrigerator in Tuscan Bronze! If you don’t like the “cold and sterile” feeling of silver stainless steel, this is the way to go! I want my home to be warm and inviting and this piece does the trick! It plays music while you entertain. You can watch your favorite show while you cook. And if you forget what’s in the fridge while at the store, just download the app to see what’s inside since there is a camera inside! My favorite thing is the middle drawer for drinks and entertaining! I say “Open the drawer to find your drink selection!” All of our friends and family are amazed at this refrigerator! I even purchased all other matching appliances!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Yay!!! my Fun Fridge is here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, fun, fits perfectly in ourhome. We love our fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little small but overall cool fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little bit small, but fits nicely within the area that we have. The shelves don't go all the way to the back which I think is weird - it causes some things to fall over. However, the features are pretty cool and overall I'm enjoying it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    WE WILL SEE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So...this our second fridge in 8 months. The first fridge had numerous issues with ice Maker which couldn’t be fixed. I would personally stay away from all prior year models before 2019. So far this one is doing good. BEST BUY WAS AWESOME! When Samsung made us exchange Best Buy hooked it up! Made the deal work and got us a fridge that is working like it should be.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey SqUzZ! We're so happy that you were able to get everything resolved and now have a wonderful working refrigerator. ^Jecca Samsung

  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    We loved the counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed, We loved the counter depth refrigerator

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you so much for the 5 stars, Babu! ^Jecca Samsung

  • Pros mentioned:
    Smart features
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is smart. It is really cold it is better than our lg ever was. The only down side is that the ice maker is really really small.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features, Spacious

    Rated 5 out of 5 stars

    beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice if you want to update your kitchen with latest model refrigerator that has wifi and able to use to listen to music.Has enough room inside and is user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is so nice it connects with phone when you download apps and it lets you view inside fridge from phone! You can do lists and anything with front screen, take phone calls, video chat etc !! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge - Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Fridge with a fun computer built in. The fridge works great - love the top drawer which can optionally function as a fridge or freezer. The computer is fun once you figure out how to use it. Not as easy/intuitive for Apple users as it is for Android fans. Having the family photos scrolling by is special. The fridge uses it's cameras to guess what's inside- it's not vey good at it, but that is not very important. Being able to view the inside cameras from the phone while at the grocery store is helpful. So far, we are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks high tech, surprisingly has more space than our prior bigger-depth fridge, and the pandora music plays while cooking is a huge plus. We are still discovering what else is there on the web connection and how to use it to fit our lifestyle.

    I would recommend this to a friend
  • Cons mentioned:
    Small

    Rated 4 out of 5 stars

    Smaller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interior smaller than I expected. Fingerprint resistant is nice. Icemaker is slow to respond.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Beautiful,stylish, functional. Love Samsung. Have only had installed for a week but really like it so far. It has so many features that we have not yet taken time to figure out. Easy to clean! Con- in the door on the ice and water side there is practically no space for condiments, especially bigger ones. Small amount of space for condiments in counter depth fridge. So many functions on fridge it’s overwhelming. Major con- it took THREE MONTHS TO GET IT AND THE MATCHING RANGE

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great kind of expensive. You do not really need the tablet but it is something nice to have and i mean who doesn't like nice things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge with Siri and my fav. photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a cool fridge because you can customize the screen and see inside the fridge on the app. There are three cameras (one per shelf) that shows you what you have inside. I know you can get a simple fridge or a lot less but if you are a sucker for gadgets it is a cool one. If your TV is Samsung , it can also pair with your TV (I did not try that but I intend to). Clock, Calendar, screansaver with your favorite phtos, white board, siri - it is all here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the fridge! The sound works great. It's easy for me to connect to it and steam my music and also love how it gives me menu options based on what I have in my fridge! It's a must have for all those who love technology!

    I would recommend this to a friend
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