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Your price for this item is $3,599.99

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Rating 4.3 out of 5 stars with 149 reviews

86%would recommend to a friend.
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86%
would recommend to a friend
Page 1 Showing 1-20 of 149 reviews
  • Rating 5 out of 5 stars with 1 review

    Absolutely Love

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This specific model is a beautiful statement peice to my kitchen. As soon as people walk in my house they walk right up to the fridge and are blown away. Love that it has no handles. Love that the ice machine ISNT giving us issues despite all the Samsung fridge reviews. It is a smaller fridge which I need to have for my specific kitchen but other than wishing I could have a bigger fridge...its absolutely perfect.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Absolutely love the Family Hub

    |
    Posted .

    We absolutely love the Family Hub. Not to mention the sleek and elegant design of the fridge. One feature that most people don’t know about is the auto fill water pictures inside the fridge as you use the water and put it back in it’ll automatically refilled so you always have fresh filtered water.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Ice Maker Issues!

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    We purchased our 23M8570 a little over a year ago (so we are now out of warranty:( ) and we have had CONTINUOUS issues with the ice maker freezing up. We have to defrost our FROSTLESS refrigerator multiple times per month. Though we purchased this refrigerator in 2019, Samsung released a service bulletin in 2017 discussing the ice maker issue. They NEVER resolved it. Google " icemaker freezing, Samsung Refrigerator). DO NOT BUY A SAMSUNG REFRIGERATOR.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, I know that the ice maker is an important function of your refrigerator. I would love the chance to help you fix this. For more assistance, please contact us directly with either a Facebook message at http://m.me/samsungsupport or over on Twitter at https://twitter.com/messages/compose?recipient_id=18768513. Just reference ticket 1142444204 and we will see what we can do to help. ^Michelle Samsung

  • Rating 5 out of 5 stars with 1 review

    My wife and I love this refrigerator!

    |
    Posted .

    It's everything we expected and more! It was very easy to set up!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Wonderful

    |
    Posted .

    I am in love with my new refrigerator!!! It is everything I could want!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    This is a wow

    |
    Posted .
    Pros mentioned:
    Family, Features
    Cons mentioned:
    Ice maker

    Refrigerator is a counter depth and we have never had this. So we needed to adjust to less space from a 28 cu ft. Love the family hub. Looking up recipes, leaving notes for hubby, and playing pandora while we cook is great. Great features. Love the Champagne glass bubbles as screen saver. only issue is ice maker dispenser - not tall enough to fill soda stream bottle and crushed ice is way too chunchy. Gave 5 stars because of infused pitcher, extra temp controlled drawer and family make it well worth it.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Frankly, a Fridge That is Fantastic!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design

    This stylish refrigerator is a technological wonder. From the interior cameras for viewing your products while shopping at the market to the 21 inch tablet on the door to help manage and keep track of life; this stunning Samsung refrigerator has it all, and then some! The ice maker works well and is an improvement over past models. The Family Hub and SmartThings Apps coordinate multi media applications with the refrigerator. This is still a work in progress and needs updates to communicate with Samsung TV and other appliances. Overall, this refrigerator is the sign of things-to-come for home technological life!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Nice...when it works

    |
    Posted .

    We received our fridge in July. Setup was relatively straight forward, but in order for the calendar function to work everyone in the family needs their own email address including the kids. Also it only accepts certain mail servers such as Exchange/Outlook and Gmail. Some functions we use more than others, but we mostly use the streaming music (which we paired to a bluetooth speaker), the shopping list, and the calendar. The recipes you can only store what is in the app, so we bookmarked ones we found on the web and ones we found in cookbooks I took a photo and placed it in a "recipes" folder in the photo album but either one of these workarounds do not allow you to select an item and place it in your shopping list. The shopping list app is what we use the most. Although it can be improved immensely (last item entered in is on top, no rearrangement, sorting by type (meat, dairy, etc.) it is very handy. Punch everything in while at home or have your spouse add a few things while you're at the market and you get notified on your smart phone. Bixby is fairly useless on the fridge and the novelty wore off in a week. For example, if you ask Bixby to play music it only opens up the last channel you did for Pandora. The biggest issue we have was the refrigerator stopped synching to the phones. It's not a brand issue either. I have an LG G6 and Google Pixel and my wife went from an iPhone 6s to a Galaxy S8 and the problem happened with all of them. In order to resolve the issue you need to hard reset the fridge. The data that is stored in the cloud such as your shopping lists are retrieved but you need to reconfigure your screens, reload your pictures, redo your bookmarks, etc. After some research this is a known issue. Apparently it does not happen with all of the refrigerators but Samsung has not addressed the issue as of yet. For an item that is over $3000 this needs to be resolved. I called Best Buy after hard resetting and the problem returned a few weeks later. Fortunately they simply replaced the fridge so huge kudos on their end and hopefully the problem won't occur with this replacement fridge. If it happens again with this fridge we will be looking to replace it with another model. So in summary the fridge's concept is nice, but unless the synching issue is resolved a whole heartedly recommend you get a protection package with this fridge in case it stops synching and you get frustrated by hard resetting.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Exactly what I expected.

    |
    Posted .
    Cons mentioned:
    Noise

    Fridge is everything I hoped it would be. I didn't go see it at Best Buy, trusted that I would like it. Love that it works with my Ring doorbell. Someone complained about the speaker not being loud enough for (Pandora) it doesn't have a UE speaker but its loud enough if your sitting close. Finish is very nice. Love how water dispenser lights up blue when in use. The built in pitcher of water is a really nice touch. Love it so far, but I've only had it 10 days.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time out of your busy day to highlight all of these wonderful features. It's great to hear that the family hub refrigerator has been a great addition to your home. ^Lo Samsung

  • Rating 5 out of 5 stars with 1 review

    Love It!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity

    Just what we wanted & needed. Other than the smart hub our favourite is the auto fill water pitcher, it’s so handy to fill our dog’s water dishes! Super spacious and luxurious, best of all it fits in our kitchen beautifully!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Features

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Features

    I overall love this Refrigerator except for the Freezer Drawers they tend to get of the rail sometimes. It is definitely not easy for eveyone to set up the Smart Hub and connect ect everything to it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the feedback, Regine! Samsung is always looking for ways to improve the overall customer experience. ^Jecca Samsung

  • Rating 4 out of 5 stars with 1 review

    Great fridge and fun too

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love everything about the family hub. Fridge works great. Only thing I’m disappointed in is the ice maker. We purchased the counter depth fridge and I knew the capacity would be less but we can’t even get a full cup of crushed ice out of it. The ice maker takes much longer to create new ice than our old fridge did.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great fridge with a whole lot of extras

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Well this fridge is absolutely great, had to get the board replaced once because of an error where the freezer stopped working other than that i would have given 5 Stars - great if you can check the interior of your fridge while shopping groceries.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Samsung just keeps leading the pack

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    As far as looks and innovation...as well as value, yes it’s pricey, but there are more expensive units that simply, how should I put it? Not even half as smart as these, the family hub Wi-Fi connectivity and all capabilities simply bring your fridge into the 21st century, thank you Samsung .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Samsung smart hub refrigerator

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    We purchased the Samsung smart hub refrigerator to replace an Electrolux refrigerator that had issues. We love the look of the Samsung and all the applications you get with the smart hub.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Overall good

    |
    Posted .

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The installer was great. 2 small dents were identified. Best Buy stepped up and compensated for the damage. Overall a good experience

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love it

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I really love this refrigerator. Very easy to clean and looks very very pretty.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Amazing refrigerator

    |
    Posted .
    Pros mentioned:
    Family

    I love my fridge especially the family control center to keep up us connected with our schedules

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Two months never miss a beat awesome.

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    The only issue is the ice maker is too small. Regarding space inside is very good.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    The screen looks great

    |
    Posted .
    Owned for more than 2 years when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Our kids love the screen, the integration with ring is cool. hope this could have more apps

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
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