Customer Ratings & Reviews
- Model:
- RF23M8570SG
- SKU:
- 5796736
Rating by feature
- Storage Capacity
Rating 3.8 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Design
Rating 3.6 out of 5 stars
Customers are saying
Customers consistently note the Family Hub, sleek design, and tablet as positive aspects of the refrigerator. They appreciate the convenience and functionality of the Family Hub, the modern and stylish appearance of the refrigerator, and the ability to manage their schedules and access information through the tablet. However, some customers have experienced issues with the ice maker not working properly.
This summary was generated by AI based on customer reviews.
LOVE! Beautiful!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Just want to know exactly which filter is needed!
I would recommend this to a friendLove it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Make sure you pick the protection plan for such a big investment.
I would recommend this to a friendExpensive but worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, absolutely gorgeous and the size is just huge and attractive.
I would recommend this to a friendLove it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this refrigerator. Very easy to clean and looks very very pretty.
I would recommend this to a friendNice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good and the multimedia is awesome. Performance is good. Easy to use and set up.
I would recommend this to a friendBrand response from Samsung
Posted .We're so happy that you're loving the new refrigerator, Rama! Thanks for the 5 stars. ^Jecca
- Cons mentioned:Customer service
the worst product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the worst purchase I have ever made in my life. He only gives one or two glasses of cold water and makes ice for 3 glasses a day does not work. when the Samsung technician comes he says that's what the fridge does and that nothing can be done to fix the problem and Samsung's customer service is the worst. They tell you that it costs almost $ 4,000 for the screen. I do not recommend it
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate your feedback about this refrigerator. Samsung values the opinions of all our customers. ^Jecca
- Cons mentioned:Ice maker
Samsung hub great fridge not ice maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart hub was good idea but the ice maker not so good in the Samsungs
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James,
We appreciate you giving us a review about the Samsung refrigerator. We apologize for the inconvenience of having a problem with the ice maker.
To help you with this, I will provide you with an article about ice maker issues.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001012/.
You can also check the ice maker repair services on this link: https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/.
If you have inquiries and need further assistance, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144660873
Thank you for choosing Samsung, and have a great day!
^Rainly
Great Camera! I love the Instacart app
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery driver were great! Handle my family hub with care. Easy install.
I would recommend this to a friendBeautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It’s beautiful. And the color is gorgeous
I would recommend this to a friendAmazing fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is very well space organize,light and drowers are amazing,very East to use
I would recommend this to a friendLove the look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great storage and the middle compartment is amazing for soda and cakes!!
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is awesome!!!. It has a lot of features.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only been a month but love it so far..........
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Easy to use display. Professional delivery.
I would recommend this to a friendGreat Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great use of space. I love the Flex Zone and being able to control the temperature.
I would recommend this to a friendGreat fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits into smaller kitchen perfectly, without taking up too much room
I would recommend this to a friendBrand response from Samsung
Posted .It's fantastic to hear that this family hub refrigerator is the perfect fit for your home. Thank you for choosing Samsung , Jake. ^Lo
Fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fridge but the inside space is too small. Especially for taller items. You have to always use the flip up shelves almost all the time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello robin,
Thank you for reaching us. We appreciate your observation about our Samsung Refrigerator. We apologize for not meeting your expectations about our products let me share the specification sheet so you can have a reference with regards to shelving.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/all/new_feat_updates/032618/RF23M8570SR_V6_032618.pdf
Please feel free to reach out to us with any further questions regarding your Samsung products.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:1144810439
Thank you for choosing Samsung. Have a great day.
^^Ross
Love the spaces and the monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big spaces convenient and easy to look up for groceries.
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see fingerprints!! I have to constantly wipe off! It does not match my other black stainless steel Samsung appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on becoming a member of the Samsung family. I am sure that our product will please you. Thank you for choosing Samsung. ^Brad
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator, i like when i saw on internet but i love in my kitchen
I would recommend this to a friend