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Customer Ratings & Reviews

Your price for this item is $4,229.99

Customer reviews

Rating 4.2 out of 5 stars with 254 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers consistently note the Family Hub, sleek design, and tablet as positive aspects of the refrigerator. They appreciate the convenience and functionality of the Family Hub, the modern and stylish appearance of the refrigerator, and the ability to manage their schedules and access information through the tablet. However, some customers have experienced issues with the ice maker not working properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 254 reviews
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Frig!! The built in computer is great, Love all the recommended food choices at all times of the day from breakfast to vegetarian meal plans. Overall great to have

    I would recommend this to a friend
  • Pros mentioned:
    Sleek design

    Rated 4 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to play with it too much yet, still working on getting all the features hooked up. Time will tell, will post again a few months down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the automatic refilling water pitcher and all of the cool technology! Great for organization, streaming music and TV, leaving electronic notes for family and seeing our sweet photos! My only recommendation is a little taller shelf for a Gallon of milk and big juice bottles. I made it work for us by removing the top shelf on the right side.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your thoughts on this family hub refrigerator! We're happy to hear that you and you're family are enjoying it. ^Lo Samsung

  • Rated 4 out of 5 stars

    love the smart hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should be able to open refridgerator doors seperately

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great product!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator, had one minor issue. The ice maker, the ice wouldn’t come out completely. We called Samsung and they fixed it right away!!! Fast response and very reliable in completing the work. The only downside is that you have limited space in the upper part of the refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    Samsung just keeps leading the pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as looks and innovation...as well as value, yes it’s pricey, but there are more expensive units that simply, how should I put it? Not even half as smart as these, the family hub Wi-Fi connectivity and all capabilities simply bring your fridge into the 21st century, thank you Samsung .

    I would recommend this to a friend
  • Pros mentioned:
    Family hub, Sleek design

    Rated 5 out of 5 stars

    Very cool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is very sleek, the family hub is very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elegant Refrigerator - Highly Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Refrigerator with Style. My wife and I loved it. It connects well with wifi and does all sort of tech things we need alongwith cooling and space. Ice cubes are quick and water is pure. Highly recommend to all the people look for an elegant fit to your home.

    I would recommend this to a friend
  • Pros mentioned:
    Tablet

    Rated 5 out of 5 stars

    NICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stands out in the kitchen but blends with the rest of the stainless steel appliances. I like that I can control the temp in each zone. Beverages are set at the right temp and nicely organized. The tablet is a plus for running vacation pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 4 out of 5 stars

    Nice looking Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks good and the family hub is cool. I would recommend getting the model with the handles. The handle less model gets annoying after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Family Hub is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the family hub. Very convenient to be able to make your shopping list and view what's inside without opening the doors. My grandkids like listening to Pandora on it. Speaker sounds pretty good for a refrigerator. I like having a shelf that half of it slides back for taller items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were apprehensive about purchasing a samsung with all it's bad reviews on products, but we really like this fridge. Easy set up for the smart tablet. Has lots of apps to choose from, not all useful to me. I'm only giving it a 4 because it may be fingerprint resistant it still picks up smudges so have to constantly clean it.

    I would recommend this to a friend
  • Pros mentioned:
    Sleek design

    Rated 5 out of 5 stars

    love the smooth design of no handles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love our new fridge!! much more room inside than expected. I especially like the middle drawer for snack foods that can be accessed without opening the entire fridge

    I would recommend this to a friend
  • Pros mentioned:
    Tablet

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well for our space and enjoy the tablet - we use it to look up recipes and for music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love what more Can I say. I am always happy with my Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this fridge. Still getting used to the internal arrangements but that is to be expected. The color is quite nice and no fingerprints. Display is large and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Sleek design

    Rated 5 out of 5 stars

    Modern looking fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our fridge! What sold us was the no visible handle which gives it a sleek modern look and that’s exactly what we were going for. Definitely love this model than the newest released one.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Sam song

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs work icemaker is too small the hub has some glitches

    No, I would not recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Samsung Family hub refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator functionality is great, it has awesome features like Flex zone / Freezer / view inside / family hub features and very good installation was done by Best Buy team.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Samsung smart hub refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Samsung smart hub refrigerator to replace an Electrolux refrigerator that had issues. We love the look of the Samsung and all the applications you get with the smart hub.

    I would recommend this to a friend
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