Customer Ratings & Reviews
- Model:
- RF22N9781SG
- SKU:
- 6196206
Rating by feature
- Storage Capacity
Rating 3.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 3.6 out of 5 stars
Customers are saying
Customers value the smart features of the refrigerator, such as the touchscreen, music player, and spacious interior. They appreciate the convenience of the Family Hub and the Flex Zone. However, some customers have experienced issues with the ice maker and have concerns about the lack of storage space and the price.
This summary was generated by AI based on customer reviews.
Great product, great price, great installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very smart appliance and I have yet to learn all of its functions and capabilities. The purchase price was reasonable and the warranty made me feel that the support, if needed, would be forthcoming.
I would recommend this to a friendGet tbe installation service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I popped this bad boy and my house sold quickly and for 10k more than asking. Get the best buy installation service or you'll end up like me with a broken limb when i unloaded from my truck.
I would recommend this to a friend- Cons mentioned:Ice maker
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker keeps getting frozen, so no ice comes out. Have to break up frozen areas to get it running again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Blonde,
Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not working properly. Usually, when the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF22N9781SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144639260
Thank you for choosing Samsung. Have a great day.
-Trisha-
Better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy did a good job at delivering the fridge. Love the look, stainless works in my kitchen. Great deal on this unit and love the fact that it can be flexible for 2 if the compartments. I do 3/fridge, 1/freezer. Very nice setup.
I would recommend this to a friendBrand response from Samsung
Posted .That's exactly the combo I would have chosen too, John! Happy to know we exceeded your expectations. Thank you. ^SuSu
Great for busy family!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the ability to view the inside of the refrigerator before I go grocery shopping from the convenience of my office. This helps to decrease a lot of duplicate buying of fruits and vegetables and risking spoilage.
I would recommend this to a friendSo far we love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We need it a new fridge and when we came across this Samsung we knew it was the one! Aesthetically amazing, and very high tech! So far it’s working great and it meets all our needs! One of a kind in the market as of today!
I would recommend this to a friendAmazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the display take the price up but it was worth it. I always wanted a TV in my kitchen but this replaced that idea. The TV and sound system makes the kitchen and dinning table feels amazing.
I would recommend this to a friendAdvanced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fancy fridge, the view inside feature is pretty cool. The screen can function as a big digital photo frame, a Ring monitor and so many functions. Super happy with this purchase.
I would recommend this to a friendVery happy with our new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery, set-up and product introduction. The fridge works well and we absolutely love the built in tablet...use it everyday day!
I would recommend this to a friendDoes everything it should.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing what a refrigerator can do nowadays. You can check what's in your refrigerator from the supermarket and read your obituary before you leave for work to save you the trip.
I would recommend this to a friendNice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge although a little smaller since it is counter depth. I hope it lasts even though other people have mention freezer issues.
I would recommend this to a friendSamsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this purchase. Initially Best Buy delivered a wrong color and damanged but they kept their end and sent me brand new one.
I would recommend this to a friendGreat value
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Though it can sometimes be a little small for the daily needs but still very good to look at and gets the job done
I would recommend this to a friendNice expensive machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service. Panel was hard to use. Need better User Interface
No, I would not recommend this to a friendSuch a fun fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG y'all this thang has a big ol tv on it and it's super cool! Like you can see pictures on your fridge! I don't think I have ever seen pictures on a fridge door before, have y'all?
I would recommend this to a friendThis refrigerator is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The options on this refrigerator are great . forgot what you needed at store ? just look inside your refrigerator with your phone , and also the list you can built on the app
I would recommend this to a friend- Cons mentioned:Price, Space
Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator to small for this price. Wish they can still give me a discount. No place to put anything and no one’s came to install the water line either which was included.
I would recommend this to a friend - Cons mentioned:Ice maker
Cool features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has some really neat features and we love the freezer design compared to just having the bottom freezer drawer that is hard to get into and organize. time will tell if the ice maker has issues like other samsung refrigerators
I would recommend this to a friend - Cons mentioned:Ice maker
Looks nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker compartment it's really bad, to small
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Abra2019,
We apologize that your experience with the fridge was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, you can use this reference number 1144841604.
^Rainly
Samsung Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal - Open Box item had some pings, though the frig is amazing- good customer service!
I would recommend this to a friend
