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Customer Ratings & Reviews

Your price for this item is $4,319.99

Customer reviews

Rating 4.3 out of 5 stars with 356 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the smart features of the refrigerator, such as the touchscreen, music player, and spacious interior. They appreciate the convenience of the Family Hub and the Flex Zone. However, some customers have experienced issues with the ice maker and have concerns about the lack of storage space and the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 356 reviews
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the fridge for less than 3 years, ice maker is spotty and now the freezer part is broken. I thought the family hub was cool but the amazon alexa devices do the same thing for cheaper. Don't buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I know it feels like no one understands, but I am here to help. We would like to have the opportunity to inquire further about your review with you. For further assistance, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143590753) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales support for this purchase. Highlighted pros and cons to this unit versus other options available to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator with so many apps and options!!! Keeps the children entertained while doing other choir in the kitchen. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Smart

    Rated 5 out of 5 stars

    Phenomenal Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like new tech gadgets - I needed a new refrigerator. Wowza!! This one is amazing. My phone has an app that allows my calendar is synced to it. I can see what is inside. I can list what I need at the store, leave notes for my honey and put pictures on my Fridge.It also plays Pandora. Really really Kool!!!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BCat. Thanks for being part of the Samsung family, and I'm delighted to see that you like your fridge and all of its features. Enjoy it! ^Gaby Samsung

  • Rated 5 out of 5 stars

    Techno Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has options galore. It does cost more, but if does a lot. Customize home screen with pics of the family, listen to Spotify, or look at what's inside while at the store. We really like the option of the flex zone as well. So far, it has been great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to learn all what it offers. Very awesome new technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge with perks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. It compliments and gives the kitchen a very modern look. The speakers are great and the apps make it definitely worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to install and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this about a month ago and have had no issues

    I would recommend this to a friend
  • Cons mentioned:
    Space

    Rated 3 out of 5 stars

    Not fully satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology behind this fridge is awesome. Though, a little regret in buying this 22 cubic ft. Not much space really. Overall, not fully satisfied

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Marvic! We really appreciate you letting us know what you think of the refrigerator. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase item came damage and was dropped. Computer system didn’t work good. Returned item

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool refrigerator - no pun intended.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Received this refrigerator on the 14th and one week later I am still learning the neat features of this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy would recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit, was delivered on time and the electronics are awesome. Everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung - Family Hub 22 Cu. Ft. Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung - Family Hub 22 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator -

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the new fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fee like the flex zone should be more user friendly in setting its temperature. However, over all it is a great product,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room. Love having music in my kitchen. Beautiful finish. Installers were on time and thorough. Recommrnd this frig!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Fridge is really smart

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge and love all its feature. Especially the big screen is USP for this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great new addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new smart fridge, it’s very helpful on a daily basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, lots of useful features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so many helpful features that I've just started to investigate. Can't wait to really get into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and easy shopping experience. Reps were knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great features, love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looks small, but it has so much space and the family just love all the special features it has..

    I would recommend this to a friend
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