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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1059 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,059 reviews
  • Rated 1 out of 5 stars

    Do not waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cheapest plastic material, almost of plastic broke in the inside.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my refrigerator. It’s everything I hoped for. The screen is big and apps are helpful. The kids loved drawing and placing Pictures.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      This is wonderful to hear, Jenny! We're happy to hear that this refrigerator is meeting the needs of even the smallest family members. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire family love this rendition of the refrigerator and the Hub club. We've enjoyed features and great look for open kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good investment, there are so many functions with screen. Easy to read, easy to use, so simple. But I did have a horrible experience with the delivery.

    I would recommend this to a friend
  • Cons mentioned:
    Limited apps

    Rated 3 out of 5 stars

    Fridge is great as the center of the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first installed the fridge it was fairly easy to program and set up. But once it was set up a few days later the app started crashing on my phone. Without the app the fridge can not load pics or do all its functions which is a shame because when it worked it was awesome. Hoping Samsung fixes the crash soon other wise it’s piintless to have the screen etc... love that it plays pandora hands free.

    I would recommend this to a friend
  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Great fridge and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works great and is fun to play with. The music works awesome and we use it a lot. Also love the notification it sends you when one person updates tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Smart fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new refrigerator, the cameras are awesome and I can listen to Pandora from the fridge

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and found we made the correct decision. Family hub is very entertaining and center piece of my house. Very pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love everything about this fridge! Especially the computer screen. It has come in handy for playing music and looking up recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Amazing ...highest in technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen to Pandora, check when food expires, surf the internet, order from Grubhub, look at new recipes, plus tons more things this refrigerator will do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I have ever owned. I particularly like the feature of inputting your items to let you know when they expire. It has all the whistles and bells. The one area I feel could be improved is the voice recognition system, Bixby. It is the worst 9any voice recognition system I have ever used. It may do well in Korean but it is terrible for english. Otherwise I would give it 6 stars!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great fridge but most of all keeps everything organized for the family. My kids love playing music from the fridge and receiving notes from mom and dad.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 4 out of 5 stars

    Awesome fridge for connected home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, family hub is awesome. Fridge is huge. Smart connected easy to setup but does not connect to Samsung smartthings

    I would recommend this to a friend
  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Great view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator I can be cooling and listening to music st the same time in the kitchen. Very attractive when you walk in the kitchen first thing you see

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space! More space than my side by side. Love that I can look up recipes on the fridge as well or play music while I’m cooking!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great refrigerator for my family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family is so happy with our new appliance.. More space and plus we love our screen its so fits in our family in every way.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Trouble! Samsung is so happy that you and your family are so happy with this refrigerator! It is a great honor to be part of your home and family. ^Jecca Samsung

  • Cons mentioned:
    Warranty

    Rated 1 out of 5 stars

    Wouldn't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to update my previous review. We've had issues with the dispenser in the 9 months we've had this unit. The dispenser was replaced 4 months into using it. Another 4 months came by, and another issue came up with all the light indicators lit up and would only dispense cubed ice. It won't let us switch from cubed, crushed ice or water. The technician was nice enough to replace it again but the part was for the stainless steel fridge. Sigh, I'm just tired having to call Samsung because it takes a lot of time to go back and forth with them especially when the part is in back order. It's fortunate that we are still in warranty but that would soon expire in a few months. This is part of a kitchen package that we bought. Previously, it was the microwave that had to be replaced because the timer would run on its own. Sigh, I wish we didn't have to buy these Samsung appliances. The very least that Samsung could perhaps do is extend our warranty by another year. I'm just throwing the idea out there because the reality is, we're stuck with these appliances for the next few years. That is, if we are lucky enough to see the appliances withstand years of normal use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We truly appreciate you sharing your experiences Polly. We definitely want to provide great products and excellent customer experiences. This feedback will help us. If you would like, you can contact me through our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, call 1-833-REVIEW8 (during normal hours of operation 9am-6pm EST), or our Samsung Community Support: https://bit.ly/2hsVXP2 and reference ticket #1138597091. Thank you for reaching out! ^Mae Samsung

  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Cool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of it, and the French doors are nice, but my wife loves the tablet in the door. Plays music all the time and uses the calendar.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Superjew, as a woman who spends a lot of time in the kitchen, its a wonderful feature to have! Thank you for being a part of the Samsung family. ^SuSu Samsung

  • Cons mentioned:
    Limited apps

    Rated 4 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only concern is not being able to add additional apps, only ring is pre installed and skybell wont work on fridge

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the space is well organized. No Finger prints to clean. Really like the family hub and it works with our Ring camera network

    I would recommend this to a friend