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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1059 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,059 reviews
  • Rated 4 out of 5 stars

    Great Fridge - Showstopper!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a showstopper. Guests love to look at it, play with it and leave us messages. It is definitely a conversation piece. The bottom drawer comes off it's track easily so that's kind of annoying, and there's no way to stand up a 2 liter bottle on the shelves. My favorite online feature is using the All Recipes app to pull up my recipe. Every time I step back in front of the fridge it pops back up - no more swiping messy fingers on my phone/tablet when baking!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Samsung had an excellent sale going on, plus an additional discount for using their credit card, Initially just buying a washer and dryer but it was too good a deal to pass up. My wife loves the family hub screen, and I like it more than I thought I would. Excellent layout and flexibility. The water filter technology they use is incredible, huge improvement over the standard media-type filters. I didn’t even know it had that until we got it home, but the water really tastes great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dream come true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is both beautiful and very handy with the built in technology. Press a button and see inside quickly without opening the door. Need milk? Log into the app from the road to check the inside view to see if you need milk or not! Stream Pandora, have recipes read aloud to you, sync your personal digital calendar and so much more - all with the Samsung family HUB.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Looooove it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator does everything. It has apps, pandora, grub hub and more. Love how you can download photos on it. Awesome!!!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has been great for my family. We really enjoy the family hub, and the room the fridge has is great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator the best thing I've purchased i love the screen i can display all my fur kids pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool tv... i mean fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a 5, but I've had issues with the filter. I haven't had any luck getting it replaced without me paying for it, which isn't cool being that you spend almost 3k on a fridge and want everything to work properly. The fridge itself is awesome. Sometimes the camera doesn't get everything all in one shot but it's def an eye grabber when you want to host. I would buy again. I would make this 5 if it weren't for the filter.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I love this fridge. Tons of room, looks great, and the family hub is the best thing ever!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this fridge. PROS: It has a good amount of room in both the top and freezer. The tablet works well and is very handy. Good speakers and camera. CONS: It can be a little difficult to fit items in the door slots. The left side door space is pretty narrow in places because the ice machine takes up most of the room. The ice machine tends to “spit out” ice when using the crushed option, and is very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! From showing me what I’m running low on to help on recipes and filling the kitchen with music...this fridge is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great fridge for that tech person

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, family hub is awesome to use especially for the kids, built in camera for when you go grocery shopping

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that you're getting fantastic use out of this family hub refrigerator, Pman. Thank you for being the best part of Samsung. ^Lo Samsung

  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is state-of-the-art I love all the apps photo gallery music and being able to see what's inside your refrigerator from afar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the FamilyHub and how I can connect it to my other Samsung appliances. It’s also awesome that I can connect to my Ring doorbell and can answer it from the kitchen when I’m cooking. There’s lots of space on the interior shelves and they are easily adjustable. The freezer has a ton of room. The only downfall, the shelves on the inside of the SmartHub door are kind of tight and the ice maker takes a lot of space away from the shelves on that door.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Spacious and runs very quiet. Speaker that plays Pandora has better quality than I imagined. Ice maker refills very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy gave me one Heck of a deal with a five year warrenty it works great and really afordable a great addition for any smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Ice capacity is small. Smarter than you will ever use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought item open box but and have had a problem with the screen freezing multiple times. I did purchase the Geek Squad protection so this was very helpful in having it. I enjoy this fridge especially with all the neat gadgets. Most definitely a conversation starter when entertaining. Having a hard time setting up my own pictures on the Hub however

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Love the tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice can do everything from watching g movies to listening to music. Even check what inside from the grocery store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say? Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge that is far more than that. The interactive ability is massive and asthethics are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Touch screen pretty useful but we have not used it for all purpose yet.

    I would recommend this to a friend