Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1059 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,059 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nothing but pleased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so innovative. Spacious. Fits well in kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Love the fridge so far!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge, keeps everything cold, its quiet, and like the family hub. Happy with my purchase so far!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fantastic! Thank you for being a valuable member of the Samsung family. ^Lo Samsung

  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great appliance for the family

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, I’m very happy with this fridge, it’ does everything I need in a few touch. A Must have

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Extemely spacious!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much room that I cant fill it up. Love the freezer space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get so many compliments on our fridge. I didn't sync up my calendar to it but you are able to do that. My kids love drawing on the tablet and we are always playing Pandora on it. The sound is awesome especially for a fridge. I have looked up a few recepie and used the web a few times. The weather is on there at all times and other apps on there are easy to use. I haven't used the camera function a lot but it did come in handy a few times when I couldn't remember if I had milk

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted that you are using all the cool features with your unit! Thank you for being the best part of Samsung. ^SuSu Samsung

  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Plenty of room!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of features and room for everything. The screen is nice for reminders and lists or just pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    More rooms inside

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved in to our new home and bought this family hub refrigerator and it is amazing. It is very spacious and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Would buy this fridge over and over again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the functionality of this fridge. Besides, it's a good-looking fridge with the family hub that is so great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg exciting

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great quality. Hd video. Just loving it. So much easier for shopping lists and camera view. Great item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why can't a fridge be fun?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech in the fridge is fun to play with. Originally I wanted a chalkboard in the kitchen but now we can leave digital notes and post menus on the fridge. I have yet to really use the camera while I am in the grocery store to see what is in the fridge, but it is cool to have. The software does seem to be glitchy at times and photos take a long time to appear in fridge gallery even though the phone software reports successfully uploaded. I hope they keep updating the software.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Very good choice !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great ! Lots of room and very attractive ! The family board is great !

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious. Love the smart screen, plays music, help upload grocery to phone, so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 10-year old with this one. It is amazing that how technology changed within 10 years. Not only this refrigerator is designed better ways in terms of ergonomics and efficiency, but also how computerized it has been. It seems that a tablet computer has been embedded, which made it more fun to use it. I recommend this refrigerator to everybody if you can afford it, which is the only downside of it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Not worth the extra$$$

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wouldn’t waste the money on the tablet. Fridge is good enough. Large. Ice dispenser kinda lame. Doesn’t crush ice very well when you select the crushed ice function and jams up quite a bit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey fridge for what it is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to pay the extra $1000 for the "alexa integration". Turns out the family hub you pay through the teeth for doesn't have anything but the ability to change the temperature. I was expecting to be able to use this thing like a tablet/use voice to make using the grocery list easier. Turns out there isn't even a widget on a samsung phone for the grocery list. Don't plan on using it as a kitchen tv either, you can't stream things like Netflix or hulu because the browser doesn't support them. The one thing (youtube) you can watch looks like you're watching it through a kaleidoscope it's so grainy. The view inside fridge is a really cool feature but the cameras aren't at a great viewing angle and again lack of a widget make make it take 4 steps to get to. All in all it's an ok fridge but certainly not worth what they're charging you even on sale.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Marc. Thank you for taking the time to share this detailed feedback with us. Samsung is always looking for ways to improve our products and reviews like yours show us areas of potential growth. ^Lo Samsung

  • Cons mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing appliance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish It had more space other than that it is a great fridge with a lot of technologic advances

    I would recommend this to a friend
  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to cook and play music. Now it's available on my Samsung Refrigerator. Definitely a great buy!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your name says it all, HappyCustomer! We are delighted to hear that the features of the family hub make cooking more enjoyable. ^Lo Samsung

  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great fridge with the perfect amount of space

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this fridge. Freezer and fridge space is perfect. The family hub is so awesome!!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for making the Samsung family a valuable part of your family, ERR1111. ^Lo Samsung

  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge convenient shelves. Screen is all you need from shopping to reminders and tasks. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Worth every cent

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, works great. Best investment for my home

    I would recommend this to a friend