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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1046 reviews

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Rating by feature

  • Quality

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 2 Showing 21-40 of 1,046 reviews
  • Rated 5 out of 5 stars

    Easy to operate

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    Posted .
    Owned for 3 weeks when reviewed.

    The delivery was on time. However, they did not install the doors correctly. I had to drive back to best buy to see why my camera would not work. My doors were not installed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator!!

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    Posted .
    Owned for 1 month when reviewed.

    I love my new Samsung Family Hub. Great for keeping the family up to date with upcoming events and schedules. I also enjoy that I can use my Samsung Galaxy S10 to mirror cast my videos and music!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is thrilled to be part of your family, Kaydee303! Thank you for the loyalty. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    Owned for 1 month when reviewed.

    We are loving this new fridge. It has all of the features that we need plus we love the hub that lets us get lots of added internet-enabled value. It also looks sharp!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I hoped!

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    Posted .

    I was honestly a bit worried after reviews.. But I am beyond thrilled with mine! The adjustability of the shelves, large screen, apps, etc.. All stood up to my expectations. The fridge is quiet and produces ice quickly for my home. Speakers are surprisingly impressive for a fridge too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our first time to own Samsung Appliances. Super!

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    Posted .

    The Samsung dishwasher runs super quiet! We love the light up knobs on the gas range! The microwave is wonderful and the refrigerator with the computer screen in the door is futuristic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frige

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    Posted .
    Owned for 1 month when reviewed.

    I'm very happy with the purchase of this refrigerator everything's works flawlessly application and all thank you Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung #1

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    Posted .

    The Samsung refrigerator is beautiful and turns head when guests/family visit. Everyone always ask to show what the Samsung refrigerator does, and that's when the excitement begins!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm thrilled to hear this, SamsungDavis! Every kitchen needs a beautiful focal point, and we're proud to be a part of yours. I bet your kitchen is the envy of all your friends! ^Mae Samsung

  • Rated 5 out of 5 stars

    Much more space than I thought!

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    Posted .

    This refrigerator has been a wonderful asset to our kitchen. There was more space then I thought there would be and my family love the hub center!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator.

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    Posted .

    Kids love this refrigerator, making a grocery list is now a simple task. Interior design is efficient. Now we can watch TV and listen to music in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for techies

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    Posted .

    Love my samsung fridge the tablet is awesome fridge is quite and feels duarble has many great features so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good interface and works well

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    Posted .
    Owned for 5 months when reviewed.

    Fun features give this fridge a unique look. Looks good and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    Owned for 1 month when reviewed.

    Its easy to navigate around it and my family loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Product

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    Posted .

    This refrigerator is suppose to be a replacement for another Samsung refrigerator that is under warranty that they were not able to fix. The First time they came to deliver the replacement refrigerator it was damaged with dents on the sides and a small hole. This was discovered after they had a already disconnected my old refrigerator along with the waterline which they damaged. This caused a back up of water and leaks that has damaged my floors caused my toilet to leak and caused ceiling damage from the leaks. I still have not heard from their insurance adjuster. This has been almost a week. They came yesterday with another refrigerator in which the gasket was already peeling off from the door. Now they are telling me it's going to be five more days before they tried to deliver another refrigerator. I have been going through these problems for over a month now. I have taking over a week off from work altogether and still nothing. No refrigerator. No claim adjuster for my damages and to top it off I can't wash dishes cause my plumber had to shut down my water line because of the leak. MERRY CHRISTMAS. Best Buy is the worst I will never purchase from them. I have purchased over $15,000 in products over the past three years this time around I have experienced nothing but heartache, Inconvenience and the worst customer service I have ever gotten in my life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What a great fridge

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    Posted .

    Centerpiece of our kitchen. Looks great works great is great. Thank you Samsung and Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator

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    Posted .

    Great price, friendly and helpful staff. Like being able to watch t.v and cook at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .

    Easy to use on the door screen the freezer is spacious

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted .

    I don’t really like it to small inside doesn’t hold a lot of ice,can’t adjust the shelves you need to be very creative to store your grocery’s

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware!!

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    Posted .
    Owned for 1 year when reviewed.

    Buyer beware!! Not only is the ice maker defective causing damage to the floor with the amount of leaking. Not to mention all the food that went bad when it stopped working!! Best Buy’s protection plan is awful too! Long wait times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad shelves space

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    Posted .
    Owned for 2 months when reviewed.

    I wouldnt recommend this . There is no space. Shelves were poorly designed. A gallon of milk dont fit u have to squeeze it in which ends up pushing other shelves. The only good is smarthub. But otherwise its a useless fridge. Not practical . If u are looking to buy buy for looks then it may work for u. I wanna go back to my GE fridge. Its had more space

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on joining the Samsung Family. I am sure that you will love you Smart Hub Refrigerator and all of its capabilities. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    THIS IS FOR US BUSY MOMS(AND DADS TOO)!!

    Posted .

    When I first received the FamilyHub fridge, I was my usual skeptic self and I wondered, "why do I need all of this in my fridge?" Well, after navigating through the fridge and all it's features, I just can't go back. Firstly, I can upload my calendar directly onto the Hub, so no more endless appointment reminders or paper calendars and magnets all over my fridge. Plus a view inside option I can retrieve from the app on my phone while at the grocery store. It took some time to even discover all the options available on this smart fridge! In addition to the features mentioned, I have also recently discovered some educational components for my children! I am a homeschooling mom, but it is helpful for any child. It gives the "Word of the Day" and its definition, plus a historical fact from the past for today's date. There is also a white board where my kids can draw pictures and those pictures are saved to their personal profiles on the fridge --- and this is just the Family Hub part. This is still a refrigerator meant for storing food and my absolute favorite part is how I can customize the inside to accommodate any large bottles or containers I need to place in there. Of course my kids' favorite part is the white board and the Pandora app so they can draw and listening to music at the same time, but my husband and I absolutely loooove expiration date alerts for food, and we love that we can literally control anything on the fridge right from our phone. Finally, this is the BEST part about entertaining house guests. People just go through the whole thing and one friend even insisted to her husband that they get one immediately, haha. Everyone is blown away about this thing when they come to my house! With so much control, customization, and attractiveness this creates in my home, this is the absolute centerpiece, pride and glory of my kitchen!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so glad you chose to be a part of the Samsung family, NJMomof3! It is a privilege to take part in helping your family learn and grow. Thank you for the 5 stars! ^Mae Samsung

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