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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1059 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,059 reviews
  • Rated 4 out of 5 stars

    Serves our purpose...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but I've had to reset it a couple times due to an error 41 or 42 code. Doesn't affect the refrigerator from working, but still irritating. If I could do it over again, I'd purchase a larger model... It's just two of us, but we're constantly playing "jenga" to make things fit.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen! It is awesome that I can link my refrigerator to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, looks great in the kitchen, have had no issues so far this past month of ownership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice and spacious refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice, refrigerator. The tablet on the outside door is easy to use. Only problem I did have was sometimes, it wouldn't connect to MY wifi. I love the depth of the freezer, as well as the storage space inside the refrigerator itself. I really enjoy using the Pandora app for new baby. I would reccomend this fridge to others!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked it. Very different than other refrigerators thanks to family hib

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Camera is great, and apps are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator, very spacious, looks great in the kitchen and the stainless looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    High tech and elegant !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and easy to use.Durable and the freezer has a lot of room to store.

    I would recommend this to a friend
  • Cons mentioned:
    Limited apps

    Rated 5 out of 5 stars

    Smart Fridge, Eye Opener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had more apps but the ones it has are tailored for the fridge. I love the look.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Smart fridge and smart decision! Thanks for the praise, Daniel. We love hearing from happy customers like you! ^Mae Samsung

  • Rated 4 out of 5 stars

    Nice refrigerator with built in Bixby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what a regular refrigerator does with a screen attached to it which is quite useful. It shows what's inside and keeps track of all changes and how much energy is consumed etc. I did not see the expiry date option work so far for items kept in fridge. If you have other Samsung smart appliances, you can connect them all on this.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that you're enjoying the neat features of this refrigerator, Faluda. ^Lo Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so nice keeps food fresh longer. Plenty of space and everything fits very nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like a good refrigerator. I bought it for the screen honestly

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Family Hub is very convenient for the kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this product. Came it at a very good price and features are so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for Your Tech-Heads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had to have this refrigerator. I was concerned about the technology issues that it could create. However, I have had it for a few months right now and it works very well. I play music off of it while cooking. I love that we are able to stream pictures of family members. While entertaining company everyone is in ahh of the refrigerator. They tell my Wife and I that we are too Fancy.....

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Lots of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge so much room and cameras are great love the freezer room as well

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am delighted to hear that the spacious design and excellent features of this family hub refrigerator are perfect for your home. ^Lo Samsung

  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, TV and music is very convenient, as well as the grocery list option!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine, modern and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought the built-in screen and app capabilities were just for showing off, but they have proven to be very useful. For example, i can look up recipes, use the kitchen timer, and play music all at the same time while cooking dinner and not get the mess all over a laptop or phone. The large clear screen makes for a great in-kitchen interface.

    I would recommend this to a friend
  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Screen is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to play music or see who is at the door with the added apps.

    I would recommend this to a friend
  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    I love my fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im totally in love with my fridge i can listen to my favorite music..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      The Family Hub has tons of great added bonuses, like the music. We're really glad you're enjoying it, Pedro! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is worth the price. I love it. It brings me joy while in the kitchen.

    I would recommend this to a friend