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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1059 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,059 reviews
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have been eyeballing this fridge for a couple of years now, but couldn’t come to splurge on the price tag. Finally, having what we felt was a great sale price, we jumped in and have loved this fridge since. Keeps food really cold and it is very large compared to previous refrigerators that we have owned. Very happy with the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Refrigerator Weak Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what we were getting into both positive and negative after reading the reviews and so far we are happy overall with the refrigerator. It has plenty of space for our needs, just two people, in both refrigerator and freezer sections. The ice maker definitely has limited capacity but we normally don’t use ice. The technology is cool but we have had various small issues with the screensaver staying on continuously and having to be reset, the morning brief gets stuck playing over and over and then the family hub app logged me out and I can’t log in. The set up was done by Geek Squad and went well, Bixby actually works better than I expected and we like having the calendar function. The All Recipes app is a great timesaver if you are using one of their recipes since it adds items to your shopping list. Overall we like our purchase but the technology could be improved.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Good fridge for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a fridge as a central focus of the family the family hub is great

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first smart fridge...easy to use and set up. we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that we can leave notes and reminders through the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator I love it and the price and perks are great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I couldn't agree more, LuisP! Thank you for the 5 stars. ^Jecca Samsung

  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    top of the line fridges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is always amazed at the screen, very cool fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Family hub works great and is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive...I love the apps.... great for listening to musics while cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new family hub fridge. It's so convenient being able to pick up our phone and take a quick peek inside our fridge while we're shopping. My daughter absolutely loves being able to draw and leave special notes for each other. My wife loves that she can make a grocery list and it automatically syncs to her phone and vice versa. Myself? I just love that my wife is happy, if you know what I mean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator for the price. Absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my Food and Beverages Cold. That’s all I really need out of this fridge. There are a couple additional features too. They’re nice. I mean reaaaaal nice. If you want to impress your friends or old school parents, this is the fridge for you. A media tablet center combined with you fridge. This is like the Jenson’s, but better

    I would recommend this to a friend
  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can listen to Pandora while washing dishes and cooking

    I would recommend this to a friend
  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Entertainment in the kitchen is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds so much fun to our kitchen. With music and the World Wide Web at our fingertips.

    I would recommend this to a friend
  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the refrigerator. Love being able to listen to music through the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Not recieved it yet my friend has the same and i l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen feature and will use it a lot and especially the white board

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has plenty of space, easy to clean and front panel works without issues.

    I would recommend this to a friend
  • Cons mentioned:
    Limited apps

    Rated 4 out of 5 stars

    Could use more apps but definitely cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could use a few more apps. But it’s definitely cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right Samsung Smart family Hub fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart family Hub fridge in stainless steel black. Best prices at Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Space

    Rated 3 out of 5 stars

    Overall great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I’m definitely not a big fan of grocery shopping, the limited space in this fridge is a definite set back for me I luv everything about the appearance and functionality but the ability to not even have a full shelf for bigger items is a fail for me

    No, I would not recommend this to a friend