Customer Ratings & Reviews
- Model:
- RF265BEAESR
- |
- SKU:
- 5728819
Customer reviews
Rating 4.4 out of 5 stars with 1059 reviews
(1,059 customer reviews)Rating by feature
- Storage Capacity3.3
Rating 3.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Design3.4
Rating 3.4 out of 5 stars
Customers are saying
Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great refrigerator but apps don't work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to connect the refrigerator on Samsung family hub to load personal photos and info onto the refrigerator. Also the look inside doesn't always work. Samsung and Best Buy aren't helpful with setting up the apps to your phone even after buying a protection plan.
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
No, I would not recommend this to a friend- Pros mentioned:Smart features
Rated 5 out of 5 stars
AWesome fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most beautiful fridge out there. Ideal for what I wanted in my smart home.
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friend - Pros mentioned:Family hub
Rated 5 out of 5 stars
Great family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it , we use it everyday. Pictures, calendar
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
Awesome addition to any Kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator! What a great concept! I've been listening to music while cleaning, watch quick YouTube videos for recipes and putting reminders up on the screen. It even allows you to see the inside of your refrigerator on the go. Can't remember if you have enough eggs, just open the app and take a peek inside.
I would recommend this to a friend- Pros mentioned:Screen
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps food cold. Has a big screen. Makes ice. Has a camera.
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Awesome Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great space and can use to organize all of your different food groups
I would recommend this to a friend - Pros mentioned:Screen
Rated 5 out of 5 stars
Wonderful!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is fantastic! The screen on it is awesome.
I would recommend this to a friendBrand response from Samsung
Posted .Hey nas726! It's fantastic to hear how happy you are with this refrigerator. ^Jecca
- Pros mentioned:Screen
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tremendous amount of space and the touch screen
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friendBrand response from Samsung
Posted .Hey there, Linda. Samsung is delighted to hear that you've found the perfect refrigerator for you. Thank you for choosing Samsung. ^Lo
Rated 5 out of 5 stars
Great camera inside
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is nice and y love tank you and i recomende To my family
I would recommend this to a friend- Pros mentioned:Family hub
Rated 5 out of 5 stars
State of the art!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator truly sets the tone for the future in family hub devices!!
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
No, I would not recommend this to a friend Rated 5 out of 5 stars
like having a large ipad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.luxurious refrigerator great options forget what you needed just open app at the store and see what is in your refrigerator if you forgot to add it to your need list on the refrigerator app . alot of cool stuff and apps you can use , from radio / to recipes and pictures too many to name love this fridge, just kind of pricey, but worth it !
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Super cool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space, cool features . Smart screen works great
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 3 out of 5 stars
Leaks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good but does not work good. The ice dispenser leaks like crazy. I left LG thinking I was getting a better unit however LG Looks good and works good. Not pleased with Samsung product or its customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Duke! A lot of times, a leaking dispenser is a simple fix. If you follow the link at the bottom, you'll find steps on what to do. ^Jecca
http://www.samsung.com/us/support/troubleshooting/TSG01001875/
Rated 4 out of 5 stars
Enjoying this product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the functionality of the on door computer, giving me access to music, recipes, etc right on the screen. . I’m very active and like having the ability to check the fridge for necessary items on my way home. That is a true time saver! This fridge was designed with me in mind!
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Ice maker defective
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I intentionally waited a little over a year to write my review. This refrigerator is obviously nice looking and fancy with a big o touch screen monitor on the door. The screen is in fact a nice feature. We like being able to see our vacation pictures on the screensaver as we walk by. Various music streaming services have been enjoyed as well. I would say that the interior space is smaller than I expected, but that's really not a big deal since Samsung clearly stated the cubic footage. The 1 major problem with this refrigerator is that the ice maker is defective. It completely freezes up every few months and stop making ice. It's apparently a VERY common and well known occurence with many Samsung refrigerator. A search on the internet netted tons and tons of complaints and solutions that don't work. Samsung apparently don't have much to offer other than telling you to push the reset button (it doesn't do anything). So, yes, I regret getting this refrigerator.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, yihchang. We understand how frustrating it is when your expectations aren't met and would love to speak with you further to see what we can do to help. Please reach out to us via any of the following outlets and reference ticket number 1140792727.
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). We look forward to hearing from you. ^Lo
Rated 5 out of 5 stars
Tech Fridge keeps you in the know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is functional and modern. It allows me and my family to use technology in a well made and functionally designed appliance. We can see what we have in the fridge when at the store or be alerted when our kids leave the door is open. It’s compatible with the Ring doorbell so I can see who is at my door from the kitchen.
I would recommend this to a friendRated 5 out of 5 stars
Absolutely in love with this tech savvy fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say ? From the stainless steel finish , the cool voice app , neat apps , n ability to surf the internet n play you tube videos , to the French doors , spacious fridge n freezer , perfect cooling and the bonus drawer that has 3 cooling modes , this fridge defys Amazing , plus it's so cool , I can't imagine life without this cool high tech device !
I would recommend this to a friendRated 4 out of 5 stars
Samsung Family Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool unit. Would buy again even though I think they could have made the fitment of the drawers a little tighter. I do love the shelf that allows you to adapt for taller items but im still undecided about bottom drawer rand how it flops around. Time will tell I guess
I would recommend this to a friend- Pros mentioned:Family hub
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good - love this refrigerator and the Family Hub
This review is from Samsung - Family Hub 24.2 Cu. Ft. 3-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel
I would recommend this to a friend Rated 5 out of 5 stars
Lots of functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big fridge. No issues with the smart hub. Only complaint is that I was not told that it was not compatible with my samsung TV. Yes you can watch tv on your fridge but only certain samsung models. Not a deal breaker but worth noting. Has a ton of features from Grubhub to pandora, view inside fridge to door alarm. too many to list.
I would recommend this to a friend





















