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Customer Ratings & Reviews

Your price for this item is $2,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1059 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Family Hub 24.2 Cu. Ft. 3-Door French Door Refrigerator's smart features, particularly the large screen and the ability to view the inside of the fridge. They also value its spaciousness, design, and music player. However, some customers have expressed concerns about the small ice maker, limited storage space, and limited apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,059 reviews
  • Rated 5 out of 5 stars

    High tech and very cool. Causes fridge envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool to have a built in tablet. Gets envious comments from friends. Tablet is surprisingly useful (surfing for recipes, playing YouTube vids on connected Bluetooth speakers, controlling SmarThings devices, etc). CoolSelect Pantry is a cool feature (loaded up a few bottles of wine and it automatically detected I was using it for wine!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at best buy made this process as easy as they could. When deal with a refrigatored and all the logistics requied in this they keep me informed and update on the delay and the ultimate delivery where the deliver techs once again went above and beyond, do yourself a favor go to best buy

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features, ice maker could work a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend, Good unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this one month ago and we really like it. The inside functions work good. The information hub is very useful when you want to find new receipts and follow them. The hub is just like a tablet. Just like any electronic device you will have good apps and bad apps. We are still learning what we can do with it but we like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Roomy! Big enough for everything without being too crowded. Last refrigerator was a French door Samsung as well, but it seemed bigger from the outside but less roomy than this new one which looks smaller from the outside. Love the tablet part as well! Not sure I’ll use it as much as I thought, but it’s a neat idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY FAMILY HUB FRIDGE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shopping List alone makes the Family Hub great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is limited to apps that work with OS. Would be nicer if it was just android. Refrigerator cools as it should. Do not use ice maker so have not run into the common issue of them breaking

    No, I would not recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the smart fridge and love it! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Music player

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to be able to look at photos and listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Very huge inside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very spacious and fits all my groceries nicely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice refrigerator. The stainless steel is very shiny. Also watching youtube and playing music is a big plus. It icemaker can get kind of noisy but its no big deal for me. I had this for about 30 days and still learning how to use some of the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the black stainless steel finish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how it looks a few minor problems no place to put butter dish in the door large drawer at bottom is hard to close and sometimes gets caught and needs to be adjusted double doors sometimes don't close without an extra push that's why 4 instead of 5 rating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool and works cool. Great Features!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It did go into store display mode on the first day which required a call to customer service. The CS rep was very helpful and the reset was easy. The only improvements I would suggest is to make the shelves adjustable to accommodate taller items. The delivery crew were on time, courteous and knowledgible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this about a month. It works well in every way. The hub is great and the kids enjoy playing pandora on it, the food list is very helpful, and the actual "fridge" itself works very well. It is a little loud every once in a while, but nothing excessive. I would definitely reccomend.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Shane. Samsung is happy to hear that the Family Hub is meeting the needs of all members of your family. Thank you for the 5 Stars. ^Lo Samsung

  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Beautiful Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is beautiful. The family hub is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge raider and the applications that it comes with. Not only does it look sleek, the screen is easy to operate and very enjoyable with the family. The Pandora it’s used every day and seems to be the center of the attention in the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my first house and this refrigerator has definitely been the focal point of the house. We tend to gather in the kitchen so this was more than just a refrigerator, it’s our daily organizer, entertainment center, etc.. it also keeps food cold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great fridge. Tons of storage and my kids love all the apps to play with. They’re constantly in the kitchen with me playing music or drawing new pictures on the “tablet”. Only one slight issue is the ice dispenser is kind of slow, especially the crushed option. Other than that, we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every perk that comes with the fridge is worth it. I like being able to be at the grocery, look on an app, and see what’s in my fridge. The fridge does what it is supposed to do. Be a fridge. Water filter will expire in six months whether it is used or not.

    I would recommend this to a friend